Cisco CCX is ranked 2nd in Contact Center Infrastructure while Cisco Contact Center Enterprise is ranked 1st in Contact Center Infrastructure. Cisco CCX is rated 0.0, while Cisco Contact Center Enterprise is rated 0.0. On the other hand, Cisco CCX is most compared with Genesys Cloud, Five9, Nuance IVR, Cisco CVP and Verint Vovici, whereas Cisco Contact Center Enterprise is most compared with Genesys Cloud, Five9, Mitel Contact Center Solutions, NEC UNIVERGE UC&C Contact Center and Huawei CCIP.
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