Cisco Contact Center Enterprise Overview

What is Cisco Contact Center Enterprise?
Cisco Unified Contact Center Enterprise delivers intelligent contact routing, call treatment, network-to-desktop computer telephony integration (CTI), and multichannel contact management over an IP infrastructure. It combines multichannel automatic call distributor (ACD) functionality with IP telephony in a unified solution. This makes it easier for your company to rapidly deploy a distributed contact center infrastructure.

Cisco Contact Center Enterprise is also known as Contact Center Enterprise.

Cisco Contact Center Enterprise Customers
Cimpress, Energisa, Raiffeisen Bank
Cisco Contact Center Enterprise Video
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