Acronis Cyber Protect Cloud vs Infrascale Backup & Disaster Recovery comparison

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Executive Summary

We performed a comparison between Acronis Cyber Protect Cloud and Infrascale Backup & Disaster Recovery based on real PeerSpot user reviews.

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Featured Review
Quotes From Members
We asked business professionals to review the solutions they use.
Here are some excerpts of what they said:
Pros
"The product offers very easy configuration capabilities.""I am impressed with the product's file-sharing feature.""The platform's most valuable features include its backup functionality, particularly the snapshot and image backup capabilities.""I do not need to touch my firewall, especially when it is managed by the provider and takes ages to do a single NAT.""The most valuable features are its ease of use, the speed, and its got a reasonable amount of granular control.""The management, backup, and recovery features are all very good.""The most valuable feature of Acronis Backup Cloud is the ease of management.""Once you deploy, it's very easy to manage. It took us about an hour to deploy."

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"The recovery of data is the most valuable feature. The software backup, which is just a program that gets installed on a server, can back up to the cloud. You can install that on a server or PC, and that will simply back up a user's files and folders. If it is installed on the server, we just back up the relevant data. Recovering that, if there has been a malicious attack on a business or anything like that, has been invaluable in the past. The good features about that are obviously, if the physical hardware has a problem, then we can utilize the appliance, turn on the virtual machine, and carry on running the business while we put the hardware back and correct the issue.""Its Critical Server Insurance feature for protecting physical and virtual servers, including Windows, Linux, VMware, and Hyper-V is mandatory for me and it makes me happy. If I had a backup solution that didn't do that, it would not be a backup solution and would not be any good.""The overall ease of use and management of the solution using the Infrascale Dashboard is very good. We haven't had any issues. It is easy to learn. Most of our techs who deal with backups are usually up and running with the dashboard within a day or so. They don't have a lot of buried features where you have to dig through things to get to the resolution. It is pretty self-explanatory.""Given that we are in the hurricane belt, the spin-up of replicated servers in the cloud is among the most valuable features. If our site goes down we can just connect to the cloud appliance, spin up the servers, and we are good to go.""The most valuable feature of this solution is that it is simple to use.""The overall ease of use and ease of management of the solution using the Infrascale dashboard is excellent. I'd rate it 10 out of 10 because the dashboard is very simple to use. For someone with a technical background, it's a wonderful piece of software to be using in a cloud environment. But if you're not technical, then it might be a problem. It could be confusing for non-technical people. If you don't know what you're doing, you could kind of screw it up. Any human with two brain cells can do it. It's like anything else. So, once you train a human, they're good. Anybody can do it. Anybody with a competent brain can use it and go with a little bit of technical skill. It might be confusing in the beginning, but once you're trained up and you've used it a little bit, like anything else in your life, it'll be easy. They'll come as normal.""The most valuable feature is the ability to boot locally, as well as in Infrascale's cloud. This means that we can either do on-site failover or failover to their cloud.""For this particular client, the solution’s Critical Server Insurance feature that protects physical and virtual servers including Windows, Linux, VMware, and Hyper-V, was a very big factor as well. They have a bunch of physical servers, as well as virtual. The mix is predominantly virtual. They also have some NAS boxes that we back up using Infrascale."

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Cons
"They should integrate the solution with Storage Area Network(SAN).""The solution could improve by being more user-friendly.""Reporting is not on par. It needs some more information as per customer or partner interest. I hope Acronis is working on it.""The reporting could be improved. I would like to see some enhancements in that regard.""The Acronis Cyber Protect Cloud server could improve by having better performance.""The pricing policies could be improved. So in future releases of the product, I would like to see better pricing, primarily.""In the solution, you have the customization option for reports but it is limited and should allow more customizations in terms of how long or when you can do the reports.""It will be good if Acronis can provide more documentation and videos describing how to do different things. Their documentation is good, but it is without examples. They don't have lots of videos. They should put more videos on YouTube to show how to set up certain things, how to restore, and how to back up. They should provide step-by-step documentation and videos for specific scenarios. I would like them to improve the command line feature. The command line is not working smoothly, and there is some problem with it. If the command line is improved, it will take the product to the next level. It would be great if it can back up data from storage so that people are able to back up old data. Such a feature will make it an enterprise solution for a full backup."

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"There could be some room for improvement in the on-premises hardware selection. It is hard for them to deploy a lot of different hardware options. Depending on footprint size and overall capabilities, that is where there could be some flexibility in some cases. However, it is not a deal-breaker.""They set me up as a vendor, not as a client. So sometimes I end up in the wrong portal and I'm doing vendor things instead of client things, and I didn't realize that right away. Once I figured it out I just changed my favorites on my desktop to go to the client-side.""I would like to see more features for the section on the viruses and maybe another in reference to two-factor authentication.""They can always make the GUI a little bit nicer, the interface level a bit better. There's always room for improvement.""One of the significant drawbacks of it is due to the fact that we're using two devices to manage the same vCenter, or virtualization environment, and they don't talk to each other. That means I can't easily see what VMs are already being protected. If I'm on Infrascale device "A" and I have protected these VMs, when I go over to device "B," I can't see that those VMs are already covered.""Having options to replicate between their data centers, once the data is offsite, would be an improvement that they could make.""The pricing model that they recently changed to is a little bit complicated, and the biggest area for improvement is a better way of figuring out how to price it.""I would like to be able to limit the bandwidth in cases, for example, where we are uploading the backup."

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Pricing and Cost Advice
  • "I have been using pay as you go with Acronis, so the price is good.​"
  • "There is a free trial available in order for people to evaluate it."
  • "With the price, there is a certain limitation on terabytes but no limits on how many servers or how many services you can run."
  • "We pay for whatever we use, and they bill us accordingly."
  • "I am not the one who is paying for it, but based on what I know, it is not very expensive. It has a good price."
  • "We pay monthly for the use of the solution."
  • "Acronis offers a 30-day free trial of the product."
  • "It's a subscription license with free trial licenses."
  • More Acronis Cyber Protect Cloud Pricing and Cost Advice →

  • "Our licensing fees are billed every four months."
  • "You get unlimited clients and buy a bucket of space. In addition to the standard fees there were setup fees."
  • "The licensing is based on how much data you have plus what appliances you need."
  • "The pricing is fair, and they are interested in working with MSPs as part of their market."
  • "The appliances have different prices because of storage, size, and memory. For example, the older machines support more virtual machines, whereas the new one only supports one virtual machine. As we have purchased the later appliances, they have probably been a little bit more expensive because they have to be good enough to keep the business running if the physical server goes down. We learned our lesson from the one that went down when we tried to run products and it wasn't quick enough."
  • "It is super competitive. It is worth taking a look at it from a licensing and pricing perspective."
  • "Pricing of the product could be improved. It definitely makes it a harder sell. They will usually end up getting close to the price we need, but I have to go through everybody to get the price reduced. Their list pricing is significantly higher than that of other solutions."
  • "Infrascale's pricing, to me, was outstanding and was one of the major factors in my decision to go with Infrascale... My customer had a different solution before and his monthly payment was three times as much as the payment he now has with Infrascale."
  • More Infrascale Backup & Disaster Recovery Pricing and Cost Advice →

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    Questions from the Community
    Top Answer:The platform's most valuable features include its backup functionality, particularly the snapshot and image backup capabilities.
    Top Answer:The platform's interface could be user-friendly.
    Top Answer:We use the product to provide a robust backup solution for users, particularly those working remotely. It ensures data backup and protection across various locations.
    Top Answer:The initial setup was straightforward and we received support from the manufacturer.
    Top Answer:The licensing for Infrascale Backup & Disaster Recovery is monthly.
    Top Answer:I think they could increase security. I would like to see more features for the section on the viruses and maybe another in reference to two-factor authentication.
    Ranking
    10th
    out of 113 in Cloud Backup
    Views
    2,738
    Comparisons
    1,928
    Reviews
    17
    Average Words per Review
    512
    Rating
    8.6
    26th
    out of 113 in Cloud Backup
    Views
    507
    Comparisons
    342
    Reviews
    1
    Average Words per Review
    167
    Rating
    9.0
    Comparisons
    Also Known As
    Acronis Protect Cloud, Acronis Backup Cloud
    Infrascale Platform
    Learn More
    Overview
    Acronis Cyber Protect Cloud unifies backup, anti-malware, antivirus and endpoint management capabilities (such as vulnerability assessments, patch management, remote access and monitoring, etc.) in one integrated, easy-to-use solution designed for service providers. All your infrastructure is managed through a single console and you need just one agent on an endpoint to take advantage of all capabilities. The unique integration enables service providers to reduce complexity and make security a key part of their offering, while increasing SLAs, decreasing churn, and generating more recurring revenue. Featuring a set of essential cyber protection capabilities included at no cost or on a pay-as-you-go basis, Acronis Cyber Protect Cloud enables service providers to enhance their services with no upfront expense.

    Infrascale overcomes the complexity of creating backup and disaster recovery solutions without sacrificing performance and reliability. We provide fast, secure recovery that enables customers to feel confident that their data is fully protected from any type of disaster, whether it be operational, environmental, or malicious. Infrascale provides data protection for SaaS applications, endpoints, and servers.

    SaaS BACKUP

    Protect Microsoft 365, Google Workspace, Box, Dropbox, and Salesforce data from accidental deletion and malicious attacks. Infrascale Cloud Application Backup (ICAB) provides customers with essential data protection that isn’t included in their SaaS provider’s limited retention policies. It also protects the broadest set of SaaS applications and delivers ease of use and ease of deployment.

    ENDPOINT BACKUP

    Direct-to-cloud backup and recovery solution for endpoints. Infrascale Cloud Backup (ICB) provides unlimited retention and version history, MSI installer and single pane of glass management, and ransomware anomaly detection. This delivers ease of use, ease of management, and protection from cybersecurity threats.

    SERVER BACKUP AND DISASTER RECOVERY

    Boot ready in minutes to run your systems when they go down due to any reason including server crashes, ransomware attacks, or natural disasters. Infrascale Backup & Disaster Recovery (IBDR) provides boot-ready time for failover that averages 2 minutes as well as unlimited disaster recovery and failover testing. In order to eliminate downtime and data loss, IBDR also provides a centrally managed Infrascale Management Dashboard.

    Sample Customers
    Zebra Systems
    MSPs servicing small and mid-size companies VARs servicing mid-sized companies Direct SMB or mid-sized companies
    Top Industries
    REVIEWERS
    Wholesaler/Distributor11%
    Integrator11%
    Logistics Company11%
    Pharma/Biotech Company11%
    VISITORS READING REVIEWS
    Computer Software Company13%
    Real Estate/Law Firm10%
    Comms Service Provider10%
    Educational Organization9%
    VISITORS READING REVIEWS
    Computer Software Company15%
    Financial Services Firm14%
    Comms Service Provider8%
    Real Estate/Law Firm8%
    Company Size
    REVIEWERS
    Small Business74%
    Midsize Enterprise10%
    Large Enterprise17%
    VISITORS READING REVIEWS
    Small Business30%
    Midsize Enterprise17%
    Large Enterprise53%
    REVIEWERS
    Small Business100%
    VISITORS READING REVIEWS
    Small Business36%
    Midsize Enterprise12%
    Large Enterprise52%
    Buyer's Guide
    Cloud Backup
    March 2024
    Find out what your peers are saying about Veeam Software, Commvault, Zerto and others in Cloud Backup. Updated: March 2024.
    768,857 professionals have used our research since 2012.

    Acronis Cyber Protect Cloud is ranked 10th in Cloud Backup with 41 reviews while Infrascale Backup & Disaster Recovery is ranked 26th in Cloud Backup with 11 reviews. Acronis Cyber Protect Cloud is rated 8.6, while Infrascale Backup & Disaster Recovery is rated 9.2. The top reviewer of Acronis Cyber Protect Cloud writes "A solution that unites backup and next-generation, AI-based anti-malware, antivirus, and endpoint protection management in one solution". On the other hand, the top reviewer of Infrascale Backup & Disaster Recovery writes "If the physical hardware has a problem, then we can utilize this appliance, turn on the virtual machine, and carry on running the business while correcting the issue". Acronis Cyber Protect Cloud is most compared with Acronis Cyber Protect, AWS Backup, Veeam Backup for Microsoft 365, Veeam Backup & Replication and Synology C2 Backup, whereas Infrascale Backup & Disaster Recovery is most compared with Veeam Backup & Replication, Commvault Cloud, Acronis Cyber Protect and Datto Cloud Continuity.

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