We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
"This solution gives me the full insight without having to use other products, metrics, or reporting tools."
"It has significantly reduced the amount of manual work required to manage your backup operations. We're going from an on-prem to a non-on-prem, we're all doing nonsolutions. So we really can't compare it against anything else."
"It's taken our backup from being a full-time job to being when you need it, set it up. Our users could be empowered to access their own data backups. Which means we can alleviate a lot of the administration from the backup administrator."
"There's no impact on the endpoint. It runs in the background and it's something that you install and then forget about."
"The compression and deduplication are great for optimizing bandwidth and speed. I don't have to worry about it or think about it, and, because it's a SaaS solution, I don't have to worry about the storage size."
"In terms of the speed of backup, it operates seamlessly, so I'd rate it as excellent... with my daily use and workload, quite honestly I don't even notice when it backs up."
"Integration with Active Directory and the Azure platform make it a complete solution."
"It's very easy to set up the storage across all platforms. This allows us to be dynamic and change on-the-fly."
"Once you deploy, it's very easy to manage. It took us about an hour to deploy."
"One of the best benefits of using Acronis is that it also provides data security along with the backup of data. It checks everything, and that's the main benefit of using Acronis"
"I have found many of the backup options valuable such as logging the event backup and the ability to run an analysis of the backup before you start for problems."
"It is easy to use. I don't need any help to figure out how to do it. It is also very easy to install and upgrade. It is very simple and easy to use for restoring. It supports universal restoration. I can restore a full machine to another hardware with this, which is a very good feature."
"We turn on the solution and it works well for backing up our data, it is easy to use."
"The most valuable feature is that we don't need different agents to back up our files from different accounts."
"This covers the areas of backing up Office 365 that Microsoft does not include in its standard routine."
"The product is easy-to-use."
"The support offered by both Veeam and our third party supplier is excellent."
"It has got all the features. You can restore a mailbox based on an email or a calendar or based on all the emails. A user can also get access to restore the mailbox."
"The product offers good stability."
"The feature that I like the most is the system backup recovery from OneDrive."
"The most valuable feature is the integration with our Teams environment."
"I would like to see some of the code execute a little bit better when I add new licenses and assign licenses to users. I'd like to see that information update a little quicker."
"The navigation of it needs improvement in terms of the UX. The product itself, it works as expected. It's all user experience and user interface improvements that could be made and it could be made a little more consumer-friendly."
"I would like to see more customizable reports. I have reports going right now, but the daily report, for example, shows something like 40 jobs that ran when there are just a few endpoints on there. I'd like to just know if the endpoint was successfully backed up, not how many times. More customizable reports would be nice to have."
"The setup was a little bit difficult for a non-IT person like me. My OneDrive is protected by multifactor authentication, and to get the backup to begin behind that multifactor authentication took a little bit of almost customized support, even though I was following the instructions and the videos. That process could have been easier."
"There is room for improvement in the Knowledge Base and error reporting. I would like to see best practices in the Knowledge Base, and have the ability to diagnose errors without contacting support."
"For simpler environments, they have some templates for startups. Possibly for a smaller environment, they need to do more automatic configuration and selections of users who want to do backups. This is mainly for smaller environments. I would like them to have the same system fit for all environments: small and big environments. Currently, we have to do a lot of configuration of the layout, which takes time. This solution is appropriate for enterprise-level enterprise, but I would like it to be easier to use for SMB environments."
"Getting my guys the right access has a learning curve. Sometimes, it is, "Oh, okay. I think I got it for you." Then, they say, "Oh, nope. I logged in but I can't see this." Then, it is, "Okay, hold on. Give me a second. Let me change that. Okay, it's this one." That learning curve has probably taken a little bit longer than some simpler things. So, Metallic has some granularity, and as a systems administrator, I appreciate that. At the same time, I also realize that I have to learn it."
"Not many people know about this product, so they may need to concentrate more on marketing."
"I don't see any room for improvement in the solution itself, but their marketing could be better. Dealers and customers aren't aware of this product or the company, so maybe they should concentrate more on marketing."
"In the solution, you have the customization option for reports but it is limited and should allow more customizations in terms of how long or when you can do the reports."
"It will be good if Acronis can provide more documentation and videos describing how to do different things. Their documentation is good, but it is without examples. They don't have lots of videos. They should put more videos on YouTube to show how to set up certain things, how to restore, and how to back up. They should provide step-by-step documentation and videos for specific scenarios. I would like them to improve the command line feature. The command line is not working smoothly, and there is some problem with it. If the command line is improved, it will take the product to the next level. It would be great if it can back up data from storage so that people are able to back up old data. Such a feature will make it an enterprise solution for a full backup."
"The Acronis Cyber Protect Cloud server could improve by having better performance."
"We would like to have a single management console for all of our backups."
"The pricing model is unnecessarily confusing and could be simplified."
"The solution could offer better reporting."
"They can provide a dashboard for sizing. This feature might get included in the next release."
"It's hard to predict the usage on the storage. I need to make some estimates for customers in terms of how much storage will be needed on the cloud, and this is always tricky. It would be helpful if they could help us estimate storage or simplify the estimation portion."
"The license pricing can be reduced."
"Some additional training materials would be helpful."
"When you add a new site for backup, it gives you a notice that there is a new site, but the way you select that and configure that could be slightly better. It works, but it is not always very clear. For example, for the URL, you need to hover over the title or the name of the site. You should see it immediately on the screen. It should have a better user interface for selecting what you want to back up so that you get a more clear overview of the sites that are there and the ones that you want to combine in a backup. Its user interface should be more user-friendly. It has a lot of scrolling and doesn't give you a complete overview when needed. That's the main thing why it is not very user-friendly. It should have a better user interface."
"I looked at this at the beginning of the year and I don't remember what the prices were for all the other services, but I thought that Metallic's was fair. It was also highly rated, which was even more important than cost because I need a reliable, secure, backup method."
"It is not the cheapest solution. I think the pricing is fair for mid-side customers. It is between all the other options."
"Hands down, Metallic provides us with more predictable costs for our backup requirements. You are getting what you pay for. If they are charging you X amount of dollars at that point, that is what you are going to pay. So far, I have not seen any hidden costs or any kind of gotchas. It is pretty cut-and-dry. They will let you know, "Hey, you are going to use our storage and it will cost you this much. You are going to use your storage, then we are going to charge you this much to backup.""
"We pay for whatever we use, and they bill us accordingly."
"I am not the one who is paying for it, but based on what I know, it is not very expensive. It has a good price."
"It is not the cheapest solution in the market."
"The pricing model makes this solution more expensive than it needs to be."
"This is not a stand-alone product and requires a standard Veeam license for your organization in addition to the cost of the solution."
"We looked at a few cloud options. When we did the comparison, we found it to be a cost-effective solution, and it included everything."
"The licensing price is quite high. It's expensive."
"We decided on Altaro because, from the point of view of the total cost, Altaro looks cheaper than Veeam. Veeam has a lot of costs that are not clear when you start it, which makes it less flexible than Altaro, but only after half a year, you can be really sure that you made a good decision."
"Its price is a little bit high, but it is a fantastic solution. It is more expensive than NetApp."
"I have a per-user license for the number of users and the mailboxes that I have."
Metallic is the SaaS division of Commvault that delivers powerful, enterprise-grade backup and recovery technology with simple cloud delivery. With Metallic, you’ll be up and running in as little as 15 minutes with no big upfront investment. Proven Commvault technology with built-in best practices means fast, secure backups and speedy, granular restore to protect you against data loss. Metallic offers solutions for VM & Kubernetes backup, Office 365 backup, endpoint backup, and Salesforce backup, and covers a wide range of workloads running both on premises and in the cloud. Whether you’re protecting 10 terabytes of data or 10,000+, Metallic gives you the best choice and flexibility for your hybrid cloud journey.
Safeguard your data now and later with all the benefits of SaaS - from free trial to hassle-free deployment and simplified ongoing management.
Acronis Cyber Protect Cloud is a unique integration of backup with full-stack next-generation anti-malware protection and comprehensive endpoint management tools. This synergy eliminates complexity, so service providers can protect customers better while keeping costs down.
Veeam Backup for Microsoft Office 365 allows you to mitigate the risk of losing access to email data and helps to ensure data Availability to Office 365 users. This helps organizations comply with the policies, requirements and regulations due to long‑term archival, fully functional search and granular restore capabilities. Since it is integrated with Veeam Backup & Replication, the solution can be used to back up hybrid cloud environments and migrate mailbox data between Exchange Online and on‑premises Exchange organizations.
Acronis Cyber Protect Cloud is ranked 23rd in Cloud Backup with 5 reviews while Veeam Backup for Office 365 is ranked 9th in Cloud Backup with 13 reviews. Acronis Cyber Protect Cloud is rated 8.8, while Veeam Backup for Office 365 is rated 8.4. The top reviewer of Acronis Cyber Protect Cloud writes "Saves money and time, easy to use for restoring data, and very stable". On the other hand, the top reviewer of Veeam Backup for Office 365 writes "This product takes care of hole in backing up Microsoft's flagship product, but the pricing model is bad". Acronis Cyber Protect Cloud is most compared with Acronis Backup, Veeam Backup & Replication, N-able Backup and Veeam Agent for Microsoft Windows, whereas Veeam Backup for Office 365 is most compared with AvePoint Cloud Backup, Dell EMC CloudBoost, Acronis Backup, Carbonite Server and Veeam Backup & Replication. See our Acronis Cyber Protect Cloud vs. Veeam Backup for Office 365 report.
See our list of best Cloud Backup vendors.
We monitor all Cloud Backup reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.