We performed a comparison between Agiloft ITSM ITIL Service Desk Suite and BMC FootPrints Service Core based on real PeerSpot user reviews.
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Agiloft ITSM ITIL Service Desk Suite is ranked 31st in IT Service Management (ITSM) while BMC FootPrints Service Core is ranked 26th in IT Service Management (ITSM) with 10 reviews. Agiloft ITSM ITIL Service Desk Suite is rated 10.0, while BMC FootPrints Service Core is rated 8.2. The top reviewer of Agiloft ITSM ITIL Service Desk Suite writes "We use it for handling requests. It has reduced the IT staff required". On the other hand, the top reviewer of BMC FootPrints Service Core writes "Scalability is customizable but it is somewhat limited in terms of how granular it can be". Agiloft ITSM ITIL Service Desk Suite is most compared with Clarity SM, whereas BMC FootPrints Service Core is most compared with ServiceNow.
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