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Amdocs CRM vs Zoho CRM comparison

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Amdocs Logo
Amdocs CRM
654 views|336 comparisons
Zoho Logo
Zoho CRM
Read 47 Zoho CRM reviews
3,593 views|1,333 comparisons
87% willing to recommend
Comparison Buyer's Guide
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Buyer's Guide
CRM
April 2024
Executive Summary

We performed a comparison between Amdocs CRM and Zoho CRM based on real PeerSpot user reviews.

Find out what your peers are saying about monday.com, Microsoft, Salesforce and others in CRM.
To learn more, read our detailed CRM Report (Updated: April 2024).
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770,394 professionals have used our research since 2012.
Featured Review
Use Amdocs CRM?
KaaranDhar
Easy to build workflows with a low-code solution but chatbot needs improvement
It's easier to share information across the entire organization about prospective sales or ongoing pitches. It's also easier to collaborate with... Read more →
Quotes From Members
We asked business professionals to review the solutions they use.
Here are some excerpts of what they said:
Pricing and Cost Advice
Information Not Available
  • "There is a license required for this solution."
  • "It is around $1000 a month."
  • "Compared to other CRMs, it is very cheap."
  • "We have an annual license fee that costs $12,000."
  • "If you compare the pricing with SAP, it is well priced and you are able to pay as you go."
  • "We pay for an annual license to use this solution."
  • "There is an annual license."
  • "The licensing is the subscription, where we pay $50 per month per user."

    • More Zoho CRM Pricing and Cost Advice →

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    Questions from the Community
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    What do you like most about Zoho CRM?
    Top Answer:Zoho CRM integrates easily with customer service workflows.
    Read all 24 answers   →
    What is your experience regarding pricing and costs for Zoho CRM?
    Top Answer:The product is affordable. I rate the product’s pricing a three out of ten, where one is cheap and ten is expensive.
    Read all 16 answers   →
    What needs improvement with Zoho CRM?
    Top Answer:The reporting for developers should be improved.
    Read all 21 answers   →
    Ranking
    41st
    out of 169 in CRM
    Views
    654
    Comparisons
    336
    Reviews
    0
    Average Words per Review
    0
    Rating
    N/A
    6th
    out of 169 in CRM
    Views
    3,593
    Comparisons
    1,333
    Reviews
    29
    Average Words per Review
    398
    Rating
    8.2
    Comparisons
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    Compared 24% of the time.
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    Salesforce Sales Cloud vs. Amdocs CRM
    Compared 12% of the time.
    SAP CRM logo
    SAP CRM vs. Amdocs CRM
    Compared 7% of the time.
    Pega CRM logo
    Pega CRM vs. Amdocs CRM
    Compared 7% of the time.
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    SAP CRM logo
    SAP CRM vs. Zoho CRM
    Compared 23% of the time.
    monday.com logo
    monday.com vs. Zoho CRM
    Compared 23% of the time.
    Bitrix24 logo
    Bitrix24 vs. Zoho CRM
    Compared 15% of the time.
    Microsoft Dynamics CRM logo
    Microsoft Dynamics CRM vs. Zoho CRM
    Compared 10% of the time.
    LeadSquared logo
    LeadSquared vs. Zoho CRM
    Compared 8% of the time.
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    Learn More
    Amdocs
    Zoho
    Overview
    Information Not Available

    Zoho CRM empowers organizations with a complete customer relationship lifecycle management solution for managing organization-wide Sales, Marketing, Customer Support & Service and Inventory Management.

    Sample Customers
    Cricket Wireless, Defense Telematica Organization, Enel, Fastweb, Kcell, Movicel, Vodafone Romania, Zon Multimedia, TIM Brasil, Telenor Serbia
    JetHub, Anderson Sales Advantage, ActionCoach, Milagro Advisory Group, TECO Pneumatic, Proteomics Consult
    Top Industries
    VISITORS READING REVIEWS
    Computer Software Company17%
    Financial Services Firm11%
    University9%
    Retailer8%
    REVIEWERS
    Computer Software Company13%
    Marketing Services Firm9%
    Financial Services Firm9%
    Mining And Metals Company9%
    VISITORS READING REVIEWS
    Educational Organization81%
    Computer Software Company3%
    Government2%
    Financial Services Firm2%
    Company Size
    VISITORS READING REVIEWS
    Small Business19%
    Midsize Enterprise13%
    Large Enterprise69%
    REVIEWERS
    Small Business71%
    Midsize Enterprise12%
    Large Enterprise16%
    VISITORS READING REVIEWS
    Small Business8%
    Midsize Enterprise83%
    Large Enterprise9%
    Buyer's Guide
    CRM
    April 2024
    Download Free Report
    Find out what your peers are saying about monday.com, Microsoft, Salesforce and others in CRM. Updated: April 2024.
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    770,394 professionals have used our research since 2012.

    Amdocs CRM is ranked 41st in CRM while Zoho CRM is ranked 6th in CRM with 47 reviews. Amdocs CRM is rated 0.0, while Zoho CRM is rated 8.0. On the other hand, the top reviewer of Zoho CRM writes "A highly stable solution that allows customization and data sharing". Amdocs CRM is most compared with Oracle CRM, Siebel CRM, Salesforce Sales Cloud, SAP CRM and Pega CRM, whereas Zoho CRM is most compared with SAP CRM, monday.com, Bitrix24, Microsoft Dynamics CRM and LeadSquared.

    See our list of best CRM vendors.

    We monitor all CRM reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.