Appian vs OpenText MBPM comparison

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Appian Logo
8,490 views|5,718 comparisons
95% willing to recommend
OpenText Logo
437 views|255 comparisons
100% willing to recommend
Comparison Buyer's Guide
Executive Summary

We performed a comparison between Appian and OpenText MBPM based on real PeerSpot user reviews.

Find out in this report how the two Business Process Management (BPM) solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI.
To learn more, read our detailed Appian vs. OpenText MBPM Report (Updated: April 2024).
770,292 professionals have used our research since 2012.
Featured Review
Quotes From Members
We asked business professionals to review the solutions they use.
Here are some excerpts of what they said:
Pros
"Appian helps you do a lot of things. It's easy to configure and build an application platform, and it offers a lot of features that you find in an RPA solution. It's flexible so you can reuse it for a variety of use cases.""The tool is very flexible.""The low code functionality and being able to get applications faster to customers or to the market are valuable.""The process models provide self-documenting systems.""It ​reduces development time in half making us more efficient.""The most valuable feature is business automation.""The setup is easy.""It's heavy on business processing in terms of logic, process workflows, and primarily on the process design modeler. Appian is really great at that. In terms of the full stack set from a low-code platform perspective, it's definitely an eye opener since it can be deployed via mobile app and on the web as well."

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"Not just the solution's automation capabilities, but we like everything about it since we are more of a system integrator."

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Cons
"If that had more DevOps capabilities, it would be an excellent product.""Occasionally, certain pre-made modules may not be necessary and customers may desire greater customization options. Instead of being limited to pre-designed features, they may prefer a more flexible version that allows for greater customization.""While Appian is generally flexible, it's rigid in some ways. It takes longer to do something that isn't available out of the box.""I would like to see more complete university tools. For example, with UiPath, I have had a good experience related to a free course in order to provide some users some different levels of knowledge. This extra training helps users not only use the solution but to develop further within the tool.""We would like to see more reduced latency. We would like to make sure that the scale-out factor will be much more as workloads come in.""There are some restrictions with respect to using external components within Appian. So, for example, if we do not have a particular feature available, there's a long cycle of getting approvals and all of that. That does not offer flexibility, which definitely can be improved on.""The tool itself is pretty good, but the main area that we struggled with was the backend. The frontend development is really good, but the backend modeling can be streamlined a little bit. There are good integrations, but tying them through the data layer and then up into the frontend could be improved a little bit. It does read/write on the data source, and you can configure it to just write or just read, but there is a little bit of work involved.""Offline capabilities and responsive capabilities could be better. The mobility features of Appian platform are still evolving."

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"There are shortcomings in the solution's support and documentation part.""The user interface could be better in OpenText MBPM."

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Pricing and Cost Advice
  • "BPM done right is a huge value proposition for almost any company, and with Appian's low code rapid development model, the ROI can be huge, while the break-even point should be accelerated tremendously."
  • "It is expensive, but powerful. I would recommend comparing against cheaper licensing products and open source."
  • "Product pricing compared to some of the earlier vendors, like IBM, CA, and Oracle, is quite well-priced. Although, we do feel that as we increase the number of users and the workload increases, we will have to spend more."
  • "We will have to have a dialogue or negotiate a price for future use. To start with, it is a reasonable price. As we go ahead, we will have to make sure the costs are inline with our expectations as we grow our user base and workloads."
  • "It's good value for the price."
  • "I think that if somebody is really serious at looking at business value, then by all means, the product is well worth the value. You get representative business value for the price that you pay for the product, and for the implementation of the product."
  • "The cost depends on the number of users, although I recommend taking an unlimited license."
  • "The solution offers a monthly subscription model. That's what we use. I recall it being about $90 a month. They do have different tiers."
  • More Appian Pricing and Cost Advice →

  • "There is an annual license to use OpenText MBPM."
  • "On a scale of one to ten, where one is cost-efficient, and ten is expensive, I rate the pricing somewhere between nine and ten since it is a costly solution."
  • More OpenText MBPM Pricing and Cost Advice →

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    Questions from the Community
    Top Answer:Appian is fast when building simple to medium solutions. This solution offers simple drag-and-drop functionality with easy plug-and-play options. The initial setup was seamless and very easy to… more »
    Top Answer:Appian is actually pretty big on educating its users, including with courses that reward you with certifications. There is a whole section on their company’s website where you can check out the… more »
    Top Answer:We had some issues when we were setting up Appian. It was quite surprising, since this is a low-code tool which, in its essence, means it is meant for business users and inexperienced beginners. So… more »
    Top Answer:On a scale of one to ten, where one is cost-efficient, and ten is expensive, I rate the pricing somewhere between nine and ten since it is a costly solution.
    Top Answer:There are shortcomings in the solution's support and documentation part. However, support is a major area that needs improvement. In general, the technical documentation isn't available to start with… more »
    Top Answer:We use OpenText MBPM for business process management and vendor invoice management. There are a lot of other variations as well. So we don't just use it for automation. Primarily, we get information… more »
    Ranking
    Views
    8,490
    Comparisons
    5,718
    Reviews
    23
    Average Words per Review
    508
    Rating
    8.2
    Views
    437
    Comparisons
    255
    Reviews
    0
    Average Words per Review
    0
    Rating
    N/A
    Comparisons
    Microsoft Power Apps logo
    Compared 21% of the time.
    OutSystems logo
    Compared 11% of the time.
    Camunda logo
    Compared 10% of the time.
    ServiceNow logo
    Compared 9% of the time.
    Pega BPM logo
    Compared 8% of the time.
    Also Known As
    Appian BPM, Appian AnyWhere, Appian Enterprise BPMS
    Metastorm BPM
    Learn More
    Overview

    Appian is a unified low-code platform and solution used by businesses to build enterprise applications and workflows. This product adapts to the needs of clients and the technologies they are already using to combine their data in a single workflow and maximize resources. The platform has four main components through which it transforms the work process for companies of various sizes. They are:

    • Complete automation: Through complete automation, companies are able to coordinate and manage employees, existing systems, bots, data, and artificial intelligence (AI) in a single workflow. The solution offers a way to centrally manage all third-party automation vendors as well.

    • Low-code applications: Appian offers the ability to build applications faster with visual development and low-code tools. All applications are ready-made to be suitable for mobile.

    • Low-code data: Appian lets companies source data from multiple types of sources, eliminating the need for data migration. Through no-code and low-code solutions and industry-standard connectors, the platform also eliminates the need for data silos.

    • Enterprise ready: The platform offers options for companies to scale their businesses to an enterprise level without complications.

    Appian is utilized across a diverse set of industries, including automotive and manufacturing, energy and utilities, education, financial services, telecom and media, transportation, retail, insurance, healthcare, and life sciences. The most frequent use cases of Appian are customer journey, governance, risk and compliance, operational efficiency, supply chain, distributed order management, and environmental, social, and governance (ESG) management.

    Appian Features

    Appian has various features that allow users to create solutions for their businesses. These features can be separated into a few groups according to function, including automation, low-code application development, and integrations and data. Some of the most frequently used features of Appian include:

    • Robotic process automation (RPA): Users of Appian can assign software bots to perform rules-based tasks that need to be repeated over a set course of time. This can improve efficiency and performance within an organization while saving human resources.

    • Intelligent document processing: The tool offers a feature for quick and accurate extraction and structuring of data. This can reduce time and costs for organizations because it eliminates the need for outsourcing such services.

    • AI: Appian utilizes artificial intelligence to enhance applications, workflows, and automation. AI is also used to address complex processes and unique situations.

    • Business rules: Organizations can automate and simplify work processes while adhering to their operating procedures.

    • Application development: Appian provides a low-code development feature that allows users to deploy applications over ten times faster than through conventional approaches. This feature not only allows for quick application building, but also applications that run on multiple types of platforms, seamless data integration, and business scalability.

    • Integrations and data: Appian allows for data integration from a wide array of sources without the need for migration. This contributes to easy access to data across systems, real-time data insights, improved user experience, and accelerated development.

    Appian Benefits

    The benefits of using Appian include:

    • The solution ensures seamless organization growth, as it supports various UX patterns, common data schemes, and upgrades, used to facilitate application development on a bigger scale.

    • Appian can increase process speed and deliver applications considerably faster compared to conventional development.

    • The platform is easy to use and suitable for complete beginners to build applications and workflows.

    • Appian offers a variety of design tools that facilitate development and deployment.

    • Appian offers detailed real-time data insight which allows organizations to access relevant information about their processes as they are developing.

    • The solution offers clients the ability to move data between the cloud, on-premise, and hybrid configurations.

    • The platform is easy to optimize, which allows businesses to utilize it according to their personal needs.

    • Appian offers connectivity across web, mobile, email, voice, and chat, providing a multi-channel experience for companies and their clients.

    Reviews from Real Users

    A practice leader - digital process automation at a computer software company values Appian highly because the product is easy to develop, low-code, and has a good user interface.

    Alan G., an advisory board member at Codecon VR, Appian offers a clear application life cycle, easy to learn documentation, and comes with a fundamentals course.

    OpenText's MBPM (formerly Metastorm BPM) delivers the insight, power and agility you need to make your vision for business improvement a reality.
    Sample Customers
    Hansard Global plc, Punch Taverns, Pirelli, Crawford & Company, EDP Renewables, Queensland Government Department of State Development, Infrastructure and Planning (, Bank of Tennessee
    Kommunales Rechenzentrum Minden-Ravensburg/Lippe (KRZ), Hawksford Group, Gauteng Provincial Government Department of Economic Development, Deutsche Post DHL, Sumitomo Mitsui Banking Corporation, London Underground, Great Clips, Fiat, Rompetrol, Gaston Memorial Hospital, Karolinska Institute, Bachmann, Alliance Healthcare
    Top Industries
    REVIEWERS
    Computer Software Company33%
    Financial Services Firm30%
    University6%
    Healthcare Company6%
    VISITORS READING REVIEWS
    Educational Organization25%
    Financial Services Firm17%
    Computer Software Company12%
    Government7%
    VISITORS READING REVIEWS
    Financial Services Firm18%
    Government16%
    Computer Software Company14%
    Insurance Company11%
    Company Size
    REVIEWERS
    Small Business25%
    Midsize Enterprise14%
    Large Enterprise61%
    VISITORS READING REVIEWS
    Small Business15%
    Midsize Enterprise31%
    Large Enterprise54%
    VISITORS READING REVIEWS
    Small Business15%
    Midsize Enterprise17%
    Large Enterprise68%
    Buyer's Guide
    Appian vs. OpenText MBPM
    April 2024
    Find out what your peers are saying about Appian vs. OpenText MBPM and other solutions. Updated: April 2024.
    770,292 professionals have used our research since 2012.

    Appian is ranked 4th in Business Process Management (BPM) with 57 reviews while OpenText MBPM is ranked 41st in Business Process Management (BPM) with 2 reviews. Appian is rated 8.4, while OpenText MBPM is rated 7.0. The top reviewer of Appian writes "Low resource consumption, easy setup, and stable". On the other hand, the top reviewer of OpenText MBPM writes " A solution offering good automation capabilities while needing to improve its support and documentation". Appian is most compared with Microsoft Power Apps, OutSystems, Camunda, ServiceNow and Pega BPM, whereas OpenText MBPM is most compared with Camunda. See our Appian vs. OpenText MBPM report.

    See our list of best Business Process Management (BPM) vendors.

    We monitor all Business Process Management (BPM) reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.