- Highest Rating
- Lowest Rating
- Review Length
May 06 2018
What is most valuable?* Process Designer - If properly used, the executable flow itself helps you understand the business flow. * Call Web Service Smart Service - Web service integrations with other systems are super simple and fast to create, supported by low… more»
What needs improvement?Even though the company has made great improvements in online documentation, featuring rich material which includes case studies of real-life use cases, the material could definitely be better in quality and coverage of use cases. Another… more»
Which solution did I use previously and why did I switch?Prior to Appian, there was a Java-based BPMS solution, but Appian was valued for its low-code characteristics that lead to the fastest development cycles in the industry. It was also valued for the scalability, the flexibility on… more»
What other advice do I have?If licensing cost is not a problem, then Appian is definitely a go, either as a stand-alone platform or with the PaaS offering in the Appian Cloud. When it comes to speed of development, system integrations, BMPS workflows, and digitization… more»
Which other solutions did I evaluate?The alternative we evaluated was Pega BPM.
May 15 2018
What is most valuable?You can develop a back-end UI and back-end reports using this tool.
How has it helped my organization?An advantage of this tool is the area of workflows, mainly for back-end users. It is not for end-users. Another advantage of this tool is its reports and records. You can… more»
What needs improvement?It needs a better UI. There has been a lot of development in version 18.1 but we still need more for it to compete with other BPM tools.
What's my experience with pricing, setup cost, and licensing?I hear the price was hiked a little recently. Initially, it was low. But it's okay compared to Pega.
Which solution did I use previously and why did I switch?I used Oracle BPM. I switched because, as a developer, the market was becoming completely saturated and I was not getting any jobs.
What other advice do I have?If you are looking for back-end solutions, this tool is 100 percent a fit. So Appian BPM for the back-end and, if you want a front-end, I don't suggest using Appian BPM… more»
Which other solutions did I evaluate?IBM has Business Process Manager, Oracle has its BPM as well.
Find out what your peers are saying about Appian, Pega, IBM and others in Business Process Management. Updated: April 2020.
408,154 professionals have used our research since 2012.
Jul 10 2019
What is most valuable?This solution provides for fast development with Quick Apps and simple CRUD user interfaces. Some of the other features are: * Fast development with SAIL * Beautiful user… more»
How has it helped my organization?This solution has helped in creating a process platform for the bank because it can handle cross-department processes. Process culture is making noise inside the… more»
What needs improvement?I would like to see better monitoring for business events in synchronization with business rules. There should be a better development for Cases, because it is not really… more»
What's my experience with pricing, setup cost, and licensing?The cost depends on the number of users, although I recommend taking an unlimited license.
Which solution did I use previously and why did I switch?I used IBM BPM 8.5.7 prior to adopting this solution.
What other advice do I have?In general, Appian is a great competitor in process automation. However, in my opinion, compared with IBM they lack documentation, development methodology guides (scrum is… more»
Which other solutions did I evaluate?We evaluated both Pega and Activiti before choosing this solution.
Nov 03 2019
What is most valuable?Form building capabilities and well thought out process modelling are key points to this product.
How has it helped my organization?Appian was not selected by any of the organisations I've worked with to date for production use.
What needs improvement?Support for complex models really needs significant improvement Flexibility in the architecture is not there Management or reusable assets is extremely limited and poorly designed Business rules are not aligned to industry best practices Authoring tool slow to use resulted in limitations on how… more»
What other advice do I have?Compare this product closely to open source options, IBM and Pega. For simple solutions using simple models Appian may be sufficient and would provide better ROI than investing in building a team to support a more complex tool but for complex models I'd look for a stronger tool-set.
Aug 24 2019
What is most valuable?The most valuable features of Appian are the Low Code, robust Process Design, Run-time Management, Deployment, Interfaces, and Mobility. The business rules capability are advanced and the integration capabilities are second to none. We also find security to be more robust than pretty much all other application platforms we've worked with in the past.
How has it helped my organization?Since implementing, we have had a faster time to solution, with fewer resources needed per project compared to other tools.
What needs improvement?We've used a good number of Business Process Automation tools in the past and none of them have given the value for money we are seeing with Appian. Appian enables us spend the least time designing beautiful and robust interfaces that automatically render in Web browsers and native mobile apps securely without any additional effort. With very little learning curve, an Appian designer will start… more»
Aug 26 2019
What do you think of Appian?
What is our primary use case?We use this solution for the integration of systems and data in our organization.
How has it helped my organization?Development time is much faster than traditional coding solutions, and it is more robust.
What is most valuable?The Cloud offering is a nice feature. The process models provide self-documenting systems.
What needs improvement?They are continuously improving the platform. Three months ago I would have suggested they make smart service creation easier (using their API to create components), but they have done that. My only request is that they decrease the license costs.
For how long have I used the solution?We have been using this solution for one year.
What other advice do I have?This is a great product.
User Assessments By Topic About Appian
What is Appian?With Appian, your organization can rapidly build, deploy, use, and scale problem-solving apps. And with the flexibility of on-premises and cloud portability, you'll always address your unique challenges the way that makes the most sense for you.
Also known asAppian BPM, Appian AnyWhere, Appian Enterprise BPMS
Appian customersHansard Global plc, Punch Taverns, Pirelli, Crawford & Company, EDP Renewables, Queensland Government Department of State Development, Infrastructure and Planning (, Bank of Tennessee