We performed a comparison between Appium and Salesforce Platform based on real PeerSpot user reviews.
Find out in this report how the two Mobile Development Platforms solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."The way Appium server interacts with mobile apps is fantastic. It provides all the information about the elements inside the app, Android as well as iOS. I can interact with the element quickly, just type some text or get some text values from the element - whether it's a drop-down, or web text, or a native element."
"The latest versions of the solution are stable."
"Appium has easy interaction with mobile."
"It's an open-source solution with a very large community and available documentation."
"The solution is stable."
"Appium helps me to do as much as much as I want to."
"The most valuable feature of Appium is it supports iOS and AOS and is open-source."
"We do not need to pay for the solution. It’s free."
"When compared to Siebel, the Salesforce Platform is easier to use."
"What we like the most about it is the fact that it helps us track the record of our projects. It keeps everything on one interface, facilitating the operations and planning."
"Salesforce is a phenomenal application. It's very diverse."
"The entire solution is very customizable and you are able to add many functionalities."
"The solution is used to track our customers."
"Salesforce's strongest feature is reporting especially. It's also a lot more usable than other platforms I've worked with. It has a great user experience, with the ability to filter and access information in real-time."
"One can do almost everything using Salesforce's OOTB functionality without much investment."
"The solution has plenty of features that are useful."
"Support-wise, it could be better."
"What needs improvement in Appium is its documentation. It needs to give more context on the libraries that Appium is using under the hood. For example, my team is using Appium for Android automation, and a lot of times, I feel that there's functionality that's available through the Appium interface, that exists within the UIAutomator, but there aren't a lot of useful or helpful resources on the internet to find that information, so it would be good to have some linkage with the underlying platform itself. Another room for improvement in Appium is that it's buggy sometimes. For example, at times, there's a bug in the inspector application that doesn't allow me to save my desired capability set, so it would be nice to get that bug fixed, but overall, Appium is a good tool. The Touch Actions functionality in Appium also needs improvement. For example, if I want to initiate a scroll on the device that I'm running Appium on, sometimes Swipe works, but in other situations, I have to explicitly use action chains, so I'm not too sure what's the better approach. What I'd like to see in the next version of Appium is a more intelligent and more intuitive AppiumLibrary, in terms of identifying menus and scroll bars, etc., because right now, I'm unsure if I have to do a lot of export reversals to get to the elements I'm looking for. It would be nice to have some functionality built in, which would allow me to easily get those exports."
"The tool needs to add a dependency manager."
"The user interface needs improvement because there are issues when setting up environment variables."
"We haven't been able to fully leverage Appium for multiple reasons. I think number one is just that the tests take a long time to run. We have had some issues around just the results themselves and how predictable they are, but those are not issues with Appium directly."
"The setup and installation were a problem for us at first."
"Stability is an area that needs some improvement."
"The challenging part with Appium is that installation can be a bit tricky. It can be challenging to set up in Android versus iOS environments."
"Salesforce also did not integrate well with some of the other systems that we had."
"The reporting needs improvement and the dashboard could have more components added."
"Salesforce is incredibly slow. It was difficult to run live sales calls and leveraging Salesforce at the same time."
"I want more analytics in the platform and the addition of AI-based models, for example, predictive feedback. The Salesforce Platform needs to be more intelligent and intuitive to make it a great solution."
"Getting reports in Salesforce is sometimes a little bit difficult. You need to do a lot of things to get detailed reports. This feature can be improved. Its price can also be improved. It is currently expensive."
"They have some limitations as a cloud solution."
"Areas of improvement can be around Engagement of Customers feature and approvals of transactional records."
"It could be maybe a bit more user-intuitive."
Appium is ranked 7th in Mobile Development Platforms with 25 reviews while Salesforce Platform is ranked 3rd in Mobile Development Platforms with 80 reviews. Appium is rated 8.0, while Salesforce Platform is rated 8.2. The top reviewer of Appium writes "It's easy to launch applications". On the other hand, the top reviewer of Salesforce Platform writes "Reliable with good reporting and custom dashboards". Appium is most compared with Tricentis Tosca, Katalon Studio, Perfecto, Xamarin Platform and OpenText UFT Digital Lab, whereas Salesforce Platform is most compared with Microsoft Power Apps, Oracle Application Express (APEX), Microsoft Azure, Appian and OpenShift. See our Appium vs. Salesforce Platform report.
See our list of best Mobile Development Platforms vendors.
We monitor all Mobile Development Platforms reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.
