Compare Appian vs. Salesforce Platform
Quotes From Members
We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
Pros | |
"Process culture is making noise inside the organization because now, everybody knows that their time is being monitored." "Since implementing we have had a faster time to solution, with fewer resources needed." "The process models provide self-documenting systems." "We appreciate the drag and drop functionality and the easy to access plug and play features." "Appian also has very flexible local integration." "Good workflow engines that bridge the gaps of processes." "Form building capabilities and well thought out process modelling are key points to this product." "In terms of interface, it's very good. In terms of infrastructure, it's amazing and already using multiple tools behind the scenes. It's a low-code platform, so it's very easy to implement." | "The most valuable features are quick customization, solid deployment processes, and excellent reliability." "We haven't had any issues with stability so far." "I'm not sure what the most valuable aspect of the solution is, but I can say that their finance and auditing systems are quite impressive. You can audit in different invoices right to procurement. It's all quite seamless." "Features they are integrating to the other services." "The most valuable feature is ease of use." "The product is pretty responsive." "The queue management of the solution is its most valuable aspect." |
Cons | |
"The documentation needs to be improved." "We would like to have more granular control for interface styling." "My only request is that they decrease the license costs." "The solution could use some more tutorials to help brand new users figure out how to use the product effectively." "They should provide more flexibility so designers can create a more picture perfect device." "Lacks integration with other products." "Authoring tool is slow to use resulted in limitations on how quickly solutions can be built." "It is also not easy to learn. Training tutorials could be improved." | "The cost of data storage is an issue once the company grows." "I would like to have integration with Google." "The solution offers upgrades at a slower pace. The solution needs to keep up with competitors." "They need an easy way of getting details and then adding to it and then being able to do it in a more simplified way" "The marketing automation needs improvement." "Better flexibility in editing emails created from templates would be great, and being able to add hyperlinks in emails for scheduling meetings would allow us to automate more." "If you have resellers or distributors, you just need to figure out a way to set up the system in the backend. Since every company is different, it takes a little bit of time to figure that out." "The initial setup is rather complex." |
Pricing and Cost Advice | |
"The cost depends on the number of users, although I recommend taking an unlimited license." "The solution offers a monthly subscription model. That's what we use. I recall it being about $90 a month. They do have different tiers." "It's an enterprise tool and can be used by enterprise only. So it's a very expensive tool." | "It is an expensive program." |
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Questions from the Community | |
Ask a question Earn 20 points | Top Answer: Features they are integrating to the other services. Top Answer: The pricing of the solution is fine. The enterprise purchase was for our entire organization. Top Answer: If you compare it with Appian, there are business rules that you are dealing with. With less code, we are making a higher standard. So maybe, in the future, Salesforce can make it a more integral part… more » |
Ranking  | |
Views 14,452 Comparisons 10,816 Reviews 8 Average Words per Review 481 Rating 8.8 | Views 6,611 Comparisons 5,606 Reviews 7 Average Words per Review 476 Rating 8.0 |
Popular Comparisons | |
 Compared 16% of the time.  Compared 13% of the time.  Compared 12% of the time.  Compared 11% of the time.  Compared 5% of the time. | Compared 25% of the time.  Compared 15% of the time. Compared 15% of the time.  Compared 5% of the time. Compared 5% of the time. |
Also Known As | |
| Appian BPM, Appian AnyWhere, Appian Enterprise BPMS | Salesforce1, Force.com, Salesforce App Cloud |
Learn | |
| Appian | Salesforce |
Overview | |
| With Appian, your organization can rapidly build, deploy, use, and scale problem-solving apps. And with the flexibility of on-premises and cloud portability, you'll always address your unique challenges the way that makes the most sense for you. | The Salesforce1 Platform brings together Force.com, Heroku, and ExactTarget into one family of cloud services all built API first to help deliver apps that connect products, users, and next generation experiences. Designed for scale and speed, it provides a fast way to build apps with open APIs, back-end services, integration tools, starter templates as well as powerful developer environments; there's no limit to what you can build. |
Offer | |
Learn more about Appian | Learn more about Salesforce Platform |
Sample Customers | |
| Hansard Global plc, Punch Taverns, Pirelli, Crawford & Company, EDP Renewables, Queensland Government Department of State Development, Infrastructure and Planning (, Bank of Tennessee | ADP |
Top Industries | |
Financial Services Firm42% University17% Computer Software Company17% Healthcare Company8% Computer Software Company35% Comms Service Provider13% Financial Services Firm10% Government7% | Computer Software Company29% Cloud Provider14% Recreational Facilities/Services Company14% Media Company14% Computer Software Company40% Comms Service Provider19% Media Company7% Energy/Utilities Company5% |
Company Size | |
Small Business32% Midsize Enterprise20% Large Enterprise48% Small Business14% Midsize Enterprise18% Large Enterprise68% | Small Business48% Midsize Enterprise24% Large Enterprise29% |
Find out what your peers are saying about Appian vs. Salesforce Platform and other solutions. Updated: January 2021.
456,249 professionals have used our research since 2012.
Appian is ranked 5th in Rapid Application Development Software with 8 reviews while Salesforce Platform is ranked 9th in Rapid Application Development Software with 8 reviews. Appian is rated 8.8, while Salesforce Platform is rated 8.0. The top reviewer of Appian writes "Offers flexible local integration that we have used extensively to integrate with our Legacy system". On the other hand, the top reviewer of Salesforce Platform writes "Easy to use, good integration with different applications, and customizable to our business needs". Appian is most compared with ServiceNow, Pega BPM, Camunda BPM, Mendix and Microsoft PowerApps, whereas Salesforce Platform is most compared with Microsoft Azure, Amazon AWS, Microsoft PowerApps, Oracle Application Express (APEX) and ServiceNow. See our Appian vs. Salesforce Platform report.
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