We performed a comparison between AppNeta by Broadcom and New Relic based on real PeerSpot user reviews.
Find out in this report how the two Network Monitoring Software solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."We can manage the entire system across the network and troubleshoot the pain points."
"The product helps us understand networks and user experience. It helps us to understand the issues."
"We get complete, hop-by-hop visibility into the internet and we can know how much latency is taking place from one hop to another. That way, we know whether a particular hop belongs to the ISP, or that it is something owned by our own client's office, or is something to do with the SaaS network."
"Delivery and experience are valuable. The usage in terms of the traffic application captures and other similar things is also valuable."
"The solution's technical support is very good."
"A lot of times one of the AppNeta transactions showed that there is an issue, whereas everything seemed to be working properly. Once we dug into it, we realized that it really was highlighting a problem that otherwise we would not have seen."
"The main feature that we use is what they call Delivery, which is the testing of network paths end-to-end."
"This solution helps prove that, if we move to cloud, we'll still be as effective as we are on-premises."
"You don't have to go through a list of 500 servers."
"The product allows the developer to see the actual problems in the applications."
"We like the performance of the product."
"The feature I found most valuable is being able to design my queries. It's easy to design a query."
"It is easier to create new dashboards in the New Relic interface, and it is also easier to query if when I want to monitor a different parameter or time duration on my dashboard."
"They have baseline level alerting."
"We detect issues using dashboards that we built on New Relic."
"It has the ability to monitor random URLs not tied to the one pinger per application (though it costs extra)."
"The Wi-Fi side needs improvement."
"I would like to see some advanced dashboard features. It could also be integrated with third-party tools. For example, an integration with a reporting solution would be helpful. Out-of-the-box, there are few dashboards or reports. What it does have is useful, but there should be additional dashboards."
"Having to deal with configuring the end devices using a USB stick is a bit cumbersome. It would be nice if there was a better way of handling that."
"AppNeta by Broadcom needs to add more features to its dashboards. It also needs to work on providing out-of-the-box reports."
"Instead of integrating with other people, they should expand their interior capabilities."
"Cloud monitoring could be better. That's one of the biggest pain points for me. I have shared this feedback with them multiple times, but they're limited to some extent. That's one area where I've seen a problem."
"They should try and make diagnostics run a bit quicker. When the problem occurs on a network, AppNeta runs automatic diagnostics on the end-to-end path. The path it was testing only to the destination, it now runs the same test to all of the devices and all the intermediate devices. Depending on the number of intermediate devices, it can take several minutes to run. If we're trying to find or diagnose a problem that only lasts two or three minutes, it may be that the diagnostics is still running by the time the problem is cleared. The only thing, which I have also mentioned to AppNeta in the past, is that there should be much faster and much more lightweight diagnostics, which can be completed within 30 seconds or one minute, rather than in 5 to 10 minutes."
"I think some of the product's documentation has shortcomings and needs improvement."
"The price could improve."
"The older view is much better than the new view that they have. We'd like to go back to that previous version. The user interface just isn't as nice as it used to be."
"One thing I'd like to see in any APM, especially New Relic, is the ability to use distributed transactions. When one microservice calls another, it calls another database and microservice. The entire data visualization layer will not be able to correlate from one microservice from end to end and return on that path. Distributed transactions would be a great addition that would make life simpler. Unfortunately, no APM has that end-to-end capability."
"The solution needs to have staging."
"The integration and configuration of this product in our AWS environment needs improvement on the filtering part. I would like it to go more granular on accounts."
"The product has good documentation for Linux, however, their documentation for Windows is lacking substantially. It's something they need to develop."
"I would like an infrastructure network that provides real-time views, showing the issues."
"They need to improve the alerting and dashboarding as these are the key features in DevOps."
AppNeta by Broadcom is ranked 20th in Network Monitoring Software with 17 reviews while New Relic is ranked 6th in Network Monitoring Software with 151 reviews. AppNeta by Broadcom is rated 8.6, while New Relic is rated 8.6. The top reviewer of AppNeta by Broadcom writes "Excellent support, easy configuration, and a reliable tool to know what the problem is and where the problem is". On the other hand, the top reviewer of New Relic writes "Has a simple user interface and end-to-end monitoring and self-healing features". AppNeta by Broadcom is most compared with ThousandEyes, DX NetOps, vRealize Network Insight, NETSCOUT nGeniusONE and PRTG Network Monitor, whereas New Relic is most compared with Dynatrace, Datadog, Elastic Observability, Grafana and Azure Monitor. See our AppNeta by Broadcom vs. New Relic report.
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