We performed a comparison between Arcserve UDP and NetApp SnapCenter based on real PeerSpot user reviews.
Find out in this report how the two Backup and Recovery solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."Global deduplication is the best feature of this solution."
"The most valuable features are that it is able to restore quickly and that it is able to virtually restore on Hyper-V."
"The interface is very refined, works fine, and is very intuitive most of the time. Scalability is nice. The multi-tenancy feature is very welcome. The integration with Linux works fine too."
"I would recommend it if there is a general case."
"The product's deployment process was straightforward."
"The solution has no limitations because it does backup for Linux and Windows."
"I like the tool's speed."
"The most valuable feature of Arcserve UDP is live replication."
"The centralized GUI is the best feature, that there is only one webpage where we can see the states of all the backup jobs. We can see all the tasks that are running and we can quickly see if one fails; if they are running or have any issues. We have all that in one place."
"The way that it interconnects with VMware is really handy, because you can go right into your vSphere client, where you spend a lot of the day anyway, right-click on one of the VMs where you have backups running for however long, and you can restore either some files or restore the entire thing."
"Most banks and financial institutions use the solution."
"The most valuable feature is the RBAC, the Role-Based Access Control. In our managed service, we can have different layers of security."
"The product’s most valuable feature is cloning."
"Being able to add everything in as resource groups is a valuable feature... Having all the SQL servers put into specific buckets, based on their year of release - 2008, 2012, 2014 - allows us to get almost immediate backups that are easily seen and reported on."
"The central pane view is the most valuable feature. You have one console where you can monitor all your jobs, as opposed to going to different vCenters."
"It's very helpful because SnapCenter is already integrated with VMware Snapshot, so it's very easy to use."
"Based on my experience, whenever we need support, there are difficulties with communication when trying to resolve the issue."
"We have to use a Microsoft hypervisor for installation which is expensive."
"I think that the price could still be a bit cheaper and I do not like that they have been purchased by Arcserve."
"We are looking at scaling up to the cloud and using immutable copies on the cloud. Arcserve UDP 8.0 does have the immutable feature supporting AWS, but I'm looking for multi-cloud support. So, I'm waiting for Arcserve to release that in the next release."
"The solution can improve by allowing older versions to support the latest version of the OS."
"I don't know whether the tool has VMware integrations. It would be good to cover this area if it doesn't have those."
"They could work on their marketing approach. I don't see many people leveraging it."
"The solution's reporting could be improved and should provide customized reports."
"The documentation could be a little bit better so that we could handle more of the troubleshooting ourselves, rather than having to go through support."
"Groups might be helpful for each site or data center so that we know a given data center has these resources while another data center has those resources. It's not always easy to group hosts by type."
"What I did witness lately are issues with some Microsoft KBs, the updates. But it happened only once, and not on a major platform, it was on a small one."
"We have hundreds of servers and systems and hundreds of customers and they're separated in a multi-tenancy way in NetApp SVM. Right now, the problem is that it always scan all SVMs. If I backup Customer A, it scans all SVMs, or tries to scan all SVMs, if there is a backup relationship on the storage. But it doesn't have the permissions, so we run into timeouts or the backup just takes too long. They're fixing that in the upcoming release..."
"I would like to see replication support between systems. Right now, it's kind of limited. We manage them separately from the storage system interface, not from SnapCenter. It would be nice if it was integrated into SnapCenter."
"The Microsoft environment is its biggest disadvantage due to the central management of all the actions. Because the SnapCenter server is where we deploy everything, it also affects the Microsoft environment, which can cause many difficulties when resolving issues like Windows update problems."
"The tool could be faster."
"It needs to support vSphere 6.7."
Arcserve UDP is ranked 18th in Backup and Recovery with 41 reviews while NetApp SnapCenter is ranked 42nd in Backup and Recovery with 24 reviews. Arcserve UDP is rated 7.6, while NetApp SnapCenter is rated 8.0. The top reviewer of Arcserve UDP writes "Global deduplication, stable, and flexible licensing options". On the other hand, the top reviewer of NetApp SnapCenter writes "A stable solution that is mostly used by banks and financial institutions". Arcserve UDP is most compared with Veeam Backup & Replication, Acronis Cyber Protect, Dell PowerProtect DD (Data Domain), Veritas Backup Exec and Rubrik, whereas NetApp SnapCenter is most compared with Veeam Backup & Replication, Cohesity DataProtect, Commvault Cloud, NetApp Cloud Backup and Veritas NetBackup. See our Arcserve UDP vs. NetApp SnapCenter report.
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