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ASG PSSoft [EOL] vs Samanage comparison

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ASG PSSoft [EOL]

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Samanage

Read 3 Samanage reviews
254 views|170 comparisons
100% willing to recommend
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Buyer's Guide
IT Asset Management
April 2024
Executive Summary

We performed a comparison between ASG PSSoft [EOL] and Samanage based on real PeerSpot user reviews.

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Featured Review
Use ASG PSSoft [EOL]?
Meechai Chongpatiyutt
Detects incidents quickly, improves our SLA performance and solves issues faster
It helps us detect incidents quickly so we can improve our SLA performance and solve issues faster. This makes our customers happy. We also use it... Read more →
Quotes From Members
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Here are some excerpts of what they said:
Pricing and Cost Advice
Information Not Available
  • "It is expensive."

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    What do you like most about Samanage?
    Top Answer:The best part is the ability to keep records, especially incident records. It's easy to use the tool to store data and monitor it.
    Read all 2 answers   →
    What needs improvement with Samanage?
    Top Answer:We mainly use it for incident logging. We'd like to add service request functionality, but we don't have the knowledge to configure the requests and the workflows properly. We'd like to integrate our… more »
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    What is your primary use case for Samanage?
    Top Answer:I use it for incident recording based on your inventory.
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    Ranking
    Unranked
    In IT Asset Management
    16th
    out of 48 in IT Asset Management
    Views
    254
    Comparisons
    170
    Reviews
    1
    Average Words per Review
    298
    Rating
    8.0
    Comparisons
    Also Known As
    PSSoft
    Learn More
    Rocket Software
    Video Not Available
    SolarWinds
    Overview
    Information Not Available
    "Samanage enables organizations worldwide to deliver a superior service experience. Samanage’s IT service management software accelerates efficiency and visibility into services requested and delivered across an organization, making it easy to continuously streamline process improvement and greater productivity. The fully integrated service desk and asset management solution utilizes a SaaS/multi-tenant platform, allowing IT and other service providers to effectively manage and connect service requests to IT assets. The revolutionary user interface delivers an unmatched user experience and enables code-free customization, allowing customers to fully deploy a robust ITSM solution in days not months or years. "
    Sample Customers
    DirectCloud
    SXSW, PRA Group, Fandango, Inteva Products, Amherst College, Tensator
    Top Industries
    No Data Available
    VISITORS READING REVIEWS
    Construction Company15%
    Financial Services Firm13%
    Computer Software Company10%
    Government8%
    Company Size
    No Data Available
    VISITORS READING REVIEWS
    Small Business27%
    Midsize Enterprise11%
    Large Enterprise61%
    Buyer's Guide
    IT Asset Management
    April 2024
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    Find out what your peers are saying about ServiceNow, BMC, Freshworks and others in IT Asset Management. Updated: April 2024.
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    768,740 professionals have used our research since 2012.

    ASG PSSoft [EOL] doesn't meet the minimum requirements to be ranked in IT Asset Management while Samanage is ranked 16th in IT Asset Management with 3 reviews. ASG PSSoft [EOL] is rated 0.0, while Samanage is rated 7.6. On the other hand, the top reviewer of Samanage writes "Detects incidents quickly, improves our SLA performance and solves issues faster". ASG PSSoft [EOL] is most compared with , whereas Samanage is most compared with ServiceNow, SolarWinds Service Desk, Freshservice and JIRA Service Management.

    See our list of best IT Asset Management vendors and best License Management vendors.

    We monitor all IT Asset Management reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.