We performed a comparison between Atlassian Confluence and Planview IdeaPlace based on real PeerSpot user reviews.
Find out what your peers are saying about Microsoft, Atlassian, Liferay and others in Corporate Portals (Enterprise Information Portals)."With Confluence, everything is in one place, so it's easy to find documentation."
"The most valuable feature of Atlassian Confluence is the ability to access your files from anywhere."
"It is a very popular tool."
"I like the documentation. It's a central platform, and there are many things that I can do with it. I'm very pleased about it."
"Many people enjoy its zero learning-curve."
"Scalability-wise, I rate the solution a ten out of ten."
"It integrates well with other Atlassian products"
"There is a good library of templates for a wide range of needs."
"The ability to collect ideas for people to be able to comment and vote. We like the pairwise portion of it. It is just a simple way in which people can post ideas and review other ideas. We have used it out-of-the-box, without doing much customization."
"As a global organization, we are able to allow all our associates around the world to contribute and collaborate."
"The fully customizable, dynamic platform enables you to get the right feedback earlier on, so in the future you can save real dollars while engaging your employees throughout the entirety of the process."
"The most valuable feature of Spigit is the fact that we can reach so many people with crowdsourcing. We can go across departments and branches, still being engaged and doing it so quickly."
"It has an "Apple" approach where, when you open it, you understand how most of the functionality and features work. With just a little bit of guidance or training, and the videos that we watched, we were up and running really quickly."
"The voting ability is its most valuable feature. Teammates can vote an idea up or down. They can also offer feedback, and that feedback is instantaneous. It is a tool which allows us to gauge the temperature of certain product enhancements. Our system enhancements are potential areas of gaps that we have in our business."
"The crowdsourcing feature and having an open, transparent platform where people can submit ideas are among the most important capabilities of Spigit. Collaboration begins immediately upon submission."
"The nice thing is how flexible it is. We can run very small challenges. We can run very large challenges. We haven't had a company-wide challenge but we hope to have one this year. We can run a challenge within a day, with several features, or we can run a challenge over two months or an always-on challenge. We can have different goals, whether they be about culture, workplace improvements, business solutions, or strategic issues."
"I think the couple of improvement areas would be around Markdown support and support for adding code."
"The user interface is a little bit stale. The file attachments and how they work could be improved. There is also room for improvement when it comes to CDNs."
"Managing user permissions and credentials could be easier."
"Some macros can be technical, and they are better managed on the Confluence cloud rather than on-premises. For example, when you add an image on the cloud, you can resize it just by using the mouse. This is not the case on-premises yet. You have to write pixels of the size of the image sometimes. Some of the very old macros are still there, and some of them are technical. It can be hard for users if they are not from an IT background to understand how to use them quickly."
"There could be an option to collaborate with other users while editing the documents."
"The flexibility and simplicity of this solution could be improved. We would also like the ability to add plugins."
"It would be interesting if they had graphical templates that allowed typical agile ceremonies to be documented better."
"It lacks ease of integration."
"There are times when some of the system aspects move a little bit slowly, but that's a pretty minor complaint. For the most part, those are things that we see behind the scenes as administrators or moderators of challenges."
"It does enable us to consolidate duplicate responses from employees, but it is difficult sometimes. We are running a challenge right now with two ideas that are pretty close and duplicate. Once they're out there and a significant amount of people have voted on them, it's hard to consolidate or merge them. The merge feature is not very clear, so it basically hides one of the ideas, removing and archiving it. I don't know if that's the best way to do it. I would want to make the secondary idea still visible, but put it under as a possible subidea to the parent idea."
"Spigit could possibly improve the idea review process or the administrative panel for reviewing ideas. It's not strong. Most of it is done manually by pulling down and reviewing reports. Other platforms are doing it through pipelines and funnels that are all automated."
"I would like more of an ability to create reporting. There are dashboards in there and they are awesome. Maybe there is probably a training class or something that they should do. I went to the Spigit training, but we didn't get into the reporting side, at least not when it came to being able to build your own reports. They showed us the reporting and where it was, but there were already dashboards built into the platform. I would like to be able to go in, create my own reporting, and take out the information and data that I feel is relevant."
"Setting up a challenge timeline is a bit tedious and could be improved. in Spigit, the timeline is done with phases. You have to manually enter the start and stop of each phase. When you change one, all subsequent phases get changed automatically but are not consistent with the way you had it. There is a lot of double checking. This could be simplified to: I want this to start here and go for this many days. It would be a lot easier on the setup."
"We haven't really leveraged the reports. The reports are sort of difficult and archaic, e.g., how it downloads into Excel. They are not in a usable manner where other people can look at them. I personally will look at them, but the reports are not the easiest to generate from their system."
"Our biggest issue would be whenever there is an update or upgrade version, there are some things that break in the links between some of the login things on the back-end. The Planview team has done a great job of trying to put together information ahead of time and having different sessions to inform us. However, there are some things that we always end up finding in the test sessions after the updates have been done. Once we get those things ironed out, it's perfectly fine until the next upgrade. We've gone through about three upgrades, and it's happened all three times. That's the biggest pain point that we've had."
"The backend configuration could be a little bit easier to configure. It was a little bit cumbersome for a layman to understand how to design some of the functionality and programming on the backend. Although they do offer training courses to support building that skillset."
Earn 20 points
Atlassian Confluence is ranked 2nd in Corporate Portals (Enterprise Information Portals) with 99 reviews while Planview IdeaPlace is ranked 1st in Innovation Management Software. Atlassian Confluence is rated 8.2, while Planview IdeaPlace is rated 8.6. The top reviewer of Atlassian Confluence writes "Good usability, helpful community support, and facilitates well-structured documentation ". On the other hand, the top reviewer of Planview IdeaPlace writes "Provides a mechanism for our leadership to understand the pulse of what's happening in our operations". Atlassian Confluence is most compared with Microsoft Teams, Office 365, Microsoft OneDrive, SharePoint and Zendesk, whereas Planview IdeaPlace is most compared with .
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