We compared Avanan and Barracuda Email Security Gateway across several parameters based on our users' reviews. After reading the collected data, you can find our conclusion below:
Features: Avanan is highly praised for its customizability as well as its consistent advancements in artificial intelligence and machine learning. Barracuda Email Security Gateway’s stand-out features include sandboxing, diverse customization options, and a cloud environment.
Room for Improvement: Avanan can enhance its alert clearance speed, decrease false positives, and improve scanning and backup options. Barracuda Email Security Gateway users say the solution should add DomainKeys functionality, enhance anti-phishing measures, and introduce the ability to add multiple domains.
Service and Support: Avanan's customer service is consistently commended for its exceptional quality, efficiency, and expertise. Customers have praised the customer service of Barracuda Email Security Gateway for its professionalism, responsiveness, and availability, rating it as good and reliable.
Ease of Deployment: Users like Avanan's trouble-free setup and easy updates. The setup process for Barracuda Email Security Gateway is described as simple and intuitive, requiring a few hours or a day to complete.
Pricing: Avanan offers affordable, transparent SaaS-based pricing. Users find it cost-effective, particularly for small and medium-sized enterprises. Users say Barracuda Email Security Gateway is competitively priced.
ROI: Avanan has consistently provided positive results by enhancing email network security and contributing to revenue growth. Barracuda Email Security Gateway benefits users by minimizing business disruptions and reducing costs.
Comparison Results: Avanan is praised for its ease of implementation, adaptability, and cost-effectiveness. Users say Avanan could improve by reducing false positives and providing better documentation. Barracuda offers a wide range of capabilities, customizable options, and excellent customer support. Suggestions for improvement are more prevalent for Barracuda, including better pricing, automation, and user interface. Opinions on pricing vary for both products, with some users considering Barracuda to be more affordable.
"The technical support is good and quick to resolve issues."
"The solution is very easy to use. All you have to do is to assign the license to the end-user and it's done. The customer will only have the feature activated, and the solution will monitor the emails to determine if they are a threat or not."
"The basic features are okay and I'm satisfied with the Defender."
"The most valuable feature of Microsoft Defender for Office 365 is the ease of use."
"Microsoft Defender for Office 365's most valuable features are safe attachments and safe links."
"The deployment capability is a great feature."
"I would say that 90% of the spam and phishing attack emails get blocked right off the bat."
"The two main features that prove most beneficial for us are URL scanning and attachment scanning."
"It can detect corrupted files and filters out documents with viruses."
"When we don't understand some functionalities, the customer support staff responds fast to our calls and provides immediate action."
"The ease of installation and the AI capacity of the product are valuable."
"If we look at four to five years ago, we had close to six or eight people click a link in an email per month. Now, we are probably down to about five or six clicks a year, if not less."
"I highly recommend this solution to any prospective buyer."
"Email encryption enhances end to end security of any data before it passes through the networking system."
"I like Avanan's SmartDLP module. It's seamless, and the administrative overhead is low. We aren't a very sophisticated operation. We just want to reduce our exposure, so we find ThreatCloud helpful. Avanan's acquisition by Check Point was beneficial for them."
"Avanan is a stable software. My company hasn't faced any issues, bugs, or problems with the performance of Avanan."
"We find the email security to be valuable."
"The solution's anti-spam features are its most valuable aspect."
"The most important features of Barracuda Email Security Gateway are the simple and quick configuration, interactive console, and easy-to-understand logs."
"Before this solution, we didn't have any separate feature for protecting our emails. We used to only have a firewall but now we have email security. It has a graphical interface and we can see the log every time. We can see that the performance is fine."
"Barracuda Email Security Gateway has features like identify the spam source, rules to avoid some specific spams and then reschedule. And there are some other features like the email continuity, the email server and gateway site, which can relay the mail kit. The solution is user-friendly.These kind of features are the most valuable."
"Customer support is the solution's strongest point."
"It is an excellent, intelligent solution that provides maximum security from email attacks."
"I like Barracuda's cloud sandbox feature."
"It would be better if it were more scalable. It depends on the architecture, but we would like to make it more scalable for both data centers."
"The custom alerts have to improve a lot."
"They have moved features from one console to another. Things have been moved around in the interface and it takes me time to find where certain features are."
"One area for improvement is support, in terms of being able to reach them and, especially, technical support for configuration."
"Microsoft Defender for Office 365 must improve the overall management style, including the GUI. It also needs to change the filters so that it is easy to whitelist and blacklist data."
"The UI needs to be more user-friendly."
"You should be able to deploy Defender for every subscription without the need to add servers."
"There needs to be an improvement in integrating the product to work across multiple operating systems, and to have better support for non-Microsoft file types."
"There are times when we have false positives."
"Integration with various SaaS offerings, who are leading in the SaaS market."
"In Avanan, the email channel is one of the channels where data leakage happens, and they need to consider it from a DLP perspective."
"Familiarization with performance for new teams may take a long time."
"Sometimes it seemed like the allow list wasn't working. I've created many allow list rules however, they still seem to be blocked; the same is true with the blocked list rules."
"It is very difficult to find the required documentation."
"The overall user interface is not attractive. It needs some improvement."
"When sending bulky emails, the system slows down and takes a long time before it responds effectively to our requests."
"I am not aware of the licensing costs."
"Spam is not always detected, and it should be more automated. We have seen that some emails are allowed by these emails, which are then stopped by Microsoft."
"I have noticed that it takes a little time to get familiar with after deploying and some tweaks need to be done as things come up."
"We still have critical threats coming into our environment and delivered to our users. When we compare it with other solutions, these other solutions can already detect those threats."
"This product can always be made more secure."
"The scalability needs improvement, it's the only feature that is required."
"The initial setup can be a little bit complex."
"The reports are standard, and it would be nice to be able to customize them."
More Microsoft Defender for Office 365 Pricing and Cost Advice →
More Barracuda Email Security Gateway Pricing and Cost Advice →
Avanan is ranked 6th in Email Security with 21 reviews while Barracuda Email Security Gateway is ranked 2nd in Secure Email Gateway (SEG) with 51 reviews. Avanan is rated 9.2, while Barracuda Email Security Gateway is rated 8.0. The top reviewer of Avanan writes "We've noticed a significant decline from people accidentally or intentionally clicking on things". On the other hand, the top reviewer of Barracuda Email Security Gateway writes "Robust email protection with advanced features such as effective spam filtering, virus and malware defense, phishing protection and high scalability". Avanan is most compared with Check Point Harmony Email & Collaboration, IRONSCALES, Abnormal Security and Perception Point Advanced Email Security, whereas Barracuda Email Security Gateway is most compared with Fortinet FortiMail, Microsoft Exchange Online Protection (EOP), Proofpoint Email Protection, Cisco Secure Email and Check Point Anti-Spam and Email Security Software Blade. See our Avanan vs. Barracuda Email Security Gateway report.
We monitor all Email Security reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.