Barracuda Email Security Gateway Reviews

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Ajai Jayakumar
Real User
Solution Architect at a tech services company with 501-1,000 employees
Sep 18 2019

What is most valuable?

The most valuable features are really the same as our primary use for the product: intelligent handling of potential email attacks and offloading or load-balancing. This… more»

How has it helped my organization?

It provides a solution for protecting our infrastructure from malicious email attacks without having to use a lot of internal resources to support the product.

What needs improvement?

One aspect of the product that can be improved is the availability of support. We don't have the availability of support 24/7, and it takes some time to get answers. These… more»

What's my experience with pricing, setup cost, and licensing?

Barracuda Email Security Gateway is sort of a mid-range price high-end solution. The pricing is scalable depending on the volume of use.

Which solution did I use previously and why did I switch?

I have used three advanced email security systems, including Trend Micro (InterScan), Cisco IronPort, and Barracuda Email Security Gateway. All three are good solutions… more»

What other advice do I have?

As far as advice to other organizations considering this solution, I would generally recommend the product. But it depends. I can recommend Barracuda as a user because I… more»

Which other solutions did I evaluate?

In our choice of a product to use as an email security system, I mostly went by previous experience in using Trend Micro and Cisco IronPort. These are two other very good… more»
Real User
Technology and Information Systems Manager at a construction company with 501-1,000 employees
Mar 06 2019

What is most valuable?

With the cloud service, one of the nice things about Barracuda is the quarantine service. It gives the ability for our users to go in and check what has been quarantined, and then connect with our IT staff to release anything that should be… more»

How has it helped my organization?

Barracuda will block emails, then they talk to my support people and they resolve which ones they need to release, as long as there's no malware or anything in them. On the cloud service, each user can go in and release their own emails… more»

What's my experience with pricing, setup cost, and licensing?

For overall value and cost, Barracuda came in as most appropriate, price as well as services provided. In terms of price, it's average . It's not the most expensive, it's not the least expensive but it works well.

Which solution did I use previously and why did I switch?

We did the research and looked at what we wanted to do. At that point in time, Barracuda was the most effective solution.

What other advice do I have?

We never had an issue with Barracuda. It worked flawlessly. Updates were regularly downloaded on the appliance itself, and we would get an email saying that the latest version is there and they would ask if we wanted to install it. Then my… more»
Learn what your peers think about Barracuda Email Security Gateway. Get advice and tips from experienced pros sharing their opinions. Updated: April 2020.
430,988 professionals have used our research since 2012.
RainerAlbrecht
Real User
General Manager at Gemakom
Mar 22 2020

What is most valuable?

They combined the cloud control and they have anti-phishing. There is link protection, which means when a link is in the email and it is similar to PayPal, for example, it gets flagged. The link protection checks the link and checks that it… more»

What needs improvement?

We had a case where right before a link was redirected and there was no chance to ignore it. A few days ago there was a feature request to clean and redirect a link because it was a false positive. Let us say false positive in the link… more»

What's my experience with pricing, setup cost, and licensing?

It is yearly licensing. They recently increased the price but the price-performance relation is still very good. Compared to Cisco IronPort, Barracuda is less expensive and the configuration is much simpler.

Which solution did I use previously and why did I switch?

We previously used another solution. The complexity of the user interface was very complex and if you tried to make a configuration change, you end up searching for the feature and where you can edit. Also, security is a very good feature… more»

What other advice do I have?

Try the Barracuda Email Essential Security Cloud Service. It's not expensive and implemented in half an hour. I would rate it an eight out of ten.
Real User
Network Specialist at a K-12 educational company or school with 1,001-5,000 employees
Jun 17 2019

What is most valuable?

We really like the logging system in this solution. It is easy to track down email messages that a user has misplaced, or didn't realize that they got. Perhaps it came in… more»

How has it helped my organization?

This solution has helped to significantly reduce the amount of junk email that we receive.

What needs improvement?

The pricing of this solution could be improved. The reports are standard, and it would be nice to be able to customize them. It would be nice if the appliance itself was… more»

What's my experience with pricing, setup cost, and licensing?

The cost of this solution is based on the size of the product that you buy and the number of users. In our case, it is just based on staff. Our licensing fees are… more»

Which solution did I use previously and why did I switch?

We did not use another solution prior to this one.

What other advice do I have?

This is a good product. It works, it's reliable, and it's helpful. We feel that it is worth the money that has been spent on it. Overall, the product is effective, but the… more»

Which other solutions did I evaluate?

We were looking for something that was easy for us to deploy and would work. We did evaluate at least one other solution before selecting this one.
SYED AMIN
Real User
Senior Systems Administrator - Microsoft & LINUX at TCS Private Limited
Apr 29 2019

What is most valuable?

The features that we find most valuable are spam and virus protection. Another is the protection against e-mail spooling. Also, if the email server experiences an outage… more»

How has it helped my organization?

This appliance has helped in that we now eliminate the thousands of scams, spam, and malware emails that are destined for our users. It also helps if a user has deleted an… more»

What needs improvement?

Two improvements that are needed include an enhancement in the proxy feature, as well as the ability to more fully automate patches and updates.

What's my experience with pricing, setup cost, and licensing?

The price of this solution is very high, but it's working fine.

Which solution did I use previously and why did I switch?

We did not use another solution in the past.

What other advice do I have?

If you want to secure your network then you must acquire a spam filter and virus firewall. In my opinion, Barracuda is the best choice.

Which other solutions did I evaluate?

We did not evaluate options other than this one.
Real User
Deputy Manager IT Operations (Senior System Administrator) at a transportation company with 1,001-5,000 employees
Feb 09 2020

What is most valuable?

This solution is easy to use. The performance is good.

What needs improvement?

The technical support service is outsourced and the accents are difficult to understand, even for people like us from the same region. The reporting can be improved. The user interface needs to be more responsive. The performance of the actual device is pretty good but the interface lags sometimes.

Which solution did I use previously and why did I switch?

We did not use another solution prior to this one, although we are in the process of acquiring a new solution from the same company.

What other advice do I have?

I would rate this solution an eight out of ten.
Tanzir Ahmed
Real User
Network Manager with 1-10 employees
Mar 12 2019

What is most valuable?

The complete filtering feature for all of the emails is valuable for us. It filters all of the emails. There are lots of attacks that come to our network through emails and it does a good job of blocking that.

How has it helped my organization?

Before this solution, we didn't have any separate feature for protecting our emails. We used to only have a firewall but now we have email security. It has a graphical interface and we can see the log every time. We can see that the… more»

What needs improvement?

We had an incident where we didn't want to receive any emails or spam from a certain site and email address. We selected the mail ID, and we send it to Barracuda for analysis to see if it's spam or something like that. As of now, we haven't… more»

What's my experience with pricing, setup cost, and licensing?

License prices are okay.

What other advice do I have?

We have 250 - 300 users. This product is good more any medium-sized company that uses email. I would rate it an 8.5 out of ten. Not a ten because there is room to improve. They can do more with their R&D.
Manjil Bhetwal
Real User
Presales Engineer at Dristi Tech Pvt.ltd
Feb 25 2020

What do you think of Barracuda Email Security Gateway?

What is our primary use case?

We are a system integrator and this is one of the products that we provide to our clients. This solution is used for email security. It provides security when using Office 365, for Google Suite, in-house email servers, and other devices. We generally deploy it as a hardware solution for our clients, but it depends on their environment and what their requirements are.

How has it helped my organization?

Better Protection and Overall Visibility

What is most valuable?

The security protection is the best and it's GUI is user-friendly. It has a simple configuration where you can set up the protection. The solution provides good information on various threats that can affect our customers.

What needs improvement?

For how long have I used the

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User Assessments By Topic About Barracuda Email Security Gateway

Learn what your peers think about Barracuda Email Security Gateway. Get advice and tips from experienced pros sharing their opinions. Updated: April 2020.
430,988 professionals have used our research since 2012.

Barracuda Email Security Gateway Questions

What is Barracuda Email Security Gateway?

With the Barracuda Email Security Gateway, protecting against inbound malware, spam, phishing, and Denial of Service attacks ensures that business productivity isn’t impacted by attacks through the email system. Powerful and customizable policies enable further enforcement of detailed requirements that govern inbound email messages.

Also known as
Barracuda Spam and Virus Firewall
Barracuda Email Security Gateway customers

Evolution Recruitment Solutions, Evans Delivery Company, Osoyoos Credit Union, Synovis Life Technologies, Camden County Technical Schools, DEK, Evans Delivery Company, Colgate Rochester Crozer, Hemmera, South Carolina Heart Center, Ferma Corporation, Major League Baseball (MLB), Healy Brothers Automotive Group

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