It's good at monitoring system-specific things like ports, services.
What needs improvement?
It lacks a user experience for measuring things like the end-to-end time for which a user waits for a specific response in the system. In the application layer, it has some very basic stuff. You have to build your own with manuscripts and… more »
What's my experience with pricing, setup cost, and licensing?
Price can always be lower. It is neither on the expensive side nor on the cheap side. We have worked with them for a lot of years, so we get a discount due to the size of the installation.
What other advice do I have?
It's a decent solution for on-premises servers. I would rate SolarWinds Server and Application Monitor an eight out of ten. It needs application-level monitoring and performance output.
Which other solutions did I evaluate?
A customer is trying to move some of the VMs to Azure. It is the latest trend, and people are moving from on-premises VMs to cloud-based VMs. Azure Monitor seems to be more powerful on the log analytics and the application level side, but… more »