Azure Monitor vs New Relic comparison

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19,148 views|16,331 comparisons
88% willing to recommend
New Relic Logo
24,674 views|19,573 comparisons
94% willing to recommend
Comparison Buyer's Guide
Executive Summary
Updated on Jun 27, 2023

We performed a comparison between Azure Monitor and New Relic based on real PeerSpot user reviews in five categories. After reading all of the collected data, you can find our conclusion below.

  • Ease of Deployment: While some users found Azure Monitor easy to set up, others found it to be complex and tedious. On the other hand, New Relic's setup is generally considered to be straightforward and simple. Some users even mentioned that it could be accomplished with just a few commands in PowerShell or batch.
  • Features: Azure Monitor is highly customizable and offers log analysis and reporting. It also integrates well with Microsoft technologies. New Relic, on the other hand, provides in-depth application information and traceability. Its pricing is straightforward and it has a simple user interface. Both options have versatile features that can benefit users.
  • Pricing: Azure Monitor charges based on log file sizing and is pay-as-you-go, while New Relic charges for a monthly or yearly license with additional fees for extra features or data ingestion. Some users find Azure Monitor to be more affordable, while others find New Relic to be more reasonable. However, pricing is a potential drawback for both solutions.
  • Service and Support: The quality of customer service provided by Azure Monitor and New Relic is inconsistent among users. Some have found the support to be responsive and helpful, while others have had negative experiences. Similarly, opinions on New Relic's support vary, with some considering it very good and others suggesting room for improvement in terms of speed and accuracy.
  • ROI: Some users have found that Azure Monitor's affordability has resulted in a positive return on investment. The platform's ease of deployment has also led to increased visibility. On the other hand, some users have had a less favorable experience with Azure Monitor. New Relic APM has also been credited with providing a favorable ROI for some users, although there are mixed opinions. One user highlighted the significance of having an APM and the resulting ROI.

Comparison Results: Azure Monitor is praised for its lower cost, better integration with Microsoft technologies, and its ability to monitor cloud resources across multiple subscriptions. Although New Relic is easy to use and provides in-depth application information, it is criticized for its pricing structure and lack of network monitoring features. Azure Monitor also offers valuable resources for new users with customizable templates and best practices from Microsoft. Overall, Azure Monitor is regarded as a strong and dependable product that offers excellent value for its cost.

To learn more, read our detailed Azure Monitor vs. New Relic Report (Updated: March 2024).
768,857 professionals have used our research since 2012.
Featured Review
Quotes From Members
We asked business professionals to review the solutions they use.
Here are some excerpts of what they said:
Pros
"The most valuable feature is that it's stable. It hasn't crossed any thresholds.""The solution very easily integrates with Azure services and in one click you can monitor your resource.""I use the solution to monitor the infrastructure and applications.""It's a Microsoft native tool, so it works well with other Microsoft technologies, which is predominantly what our customer end-user base is.""The upside to the solution is if you are working in a Microsoft or Azure environment, it makes things easier.""The feature that I found most valuable in Azure Monitor is its monitoring abilities. With Azure Monitor, you are able to monitor all of your cloud resources across multiple subscriptions in one dashboard and create solution-specific alerts that can trigger an email to the team responsible for that specific solution.""The solution works well overall. It's easy to implement and simple to use.""Azure Monitor is useful because of the useful application insights and telemetry, such as metrics and logs."

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"The deep insights, which will give you the metrics (not a high level), so we can build out at the database level where the bottleneck is. This has been pretty helpful.""It has helped us maintain a much higher uptime than we had previously.""They instrument up from the bottom to the top – every piece of code - they have a very perfect read of what’s being done, and how long it’s taking.""The initial setup is straightforward. It is easy to track and easy to follow.""The most valuable features of New Relic are the reports and ease of use.""It gives insights to non-technical people about what technical issues are most important, how much it impacts customers, and potentially, where we should be targeting our development teams when they have time.""The most valuable feature of New Relic is its ease of use.""It does everything we wanted it to do."

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Cons
"In my opinion, they should improve the overall user experience, especially when it comes to indexing and searching collective logs.""have used multiple products like Webex and PRTG. Some features could be added. Azure Monitor should add SMS and APIs. We have very limited access to Azure Monitor. I usually get alerts on my phone when they are integrated with Slack. I am not always available, but my team is. Sometimes, I am traveling and don't have access to my email, but I have Slack and other third-party projects that send me instant messages if a sensor goes down.""I need connectivity with cost management.""It might not have all of the capabilities we will need.""The length of latency is terrible and needs to be improved.""n comparison to New Relic, which I've used before, it's a bit more complicated. It's not as easy to use. It also took some time to get it working. The implementation needs to be simpler.""If it is configured incorrectly, you can end up with a huge bill.""They should include advanced logging on the database level in the Azure pool."

More Azure Monitor Cons →

"The browser isn't exactly reliable.""There are certain features that are not supported in New Relic, such as CATSEARCH, which allows you to do a full-text search.""The price could improve.""We have had issues with our agents going offline.""How granular I could go down at looking at certain data, especially related to the operations, is limited.""The connectivity between legacy and newer cloud applications is not great.""The UX/UI design of New Relic APM could be improved. The solution currently has some slow pages in terms of loading and viewing the pages, for example, the reports. The reports and other pages take a long time to load.""It gives you amazing statistics, but doesn’t give you enough information about what to do with the statistics."

More New Relic Cons →

Pricing and Cost Advice
  • "Azure Monitor is a low-priced solution, which is why it would work best on small-scale projects."
  • "The price of the solution is reasonable."
  • "Azure Monitor is a competitively priced solution."
  • "Azure Monitor is one of the more cost effective solutions on the market."
  • "The cost of Azure Monitor application performance should be less expensive."
  • "The licensing is a monthly fee."
  • "I would rate Azure Monitor a two out of five for affordability."
  • "The solution is very costly because you have to pay for various things such as adding to logs and internet alerts."
  • More Azure Monitor Pricing and Cost Advice →

  • "New Relic is either free with low retention and minimal functionalities, or expensive with full options and retention."
  • "The monthly cost os $1000 per server per month, but it could be even more. We pay about $250 for the server, and then New Relic wants over $1000 to give us statistics on those servers."
  • "Cost is significant with a lot of extras."
  • "It would be nice if we could buy it annually instead of monthly."
  • "If it’s the right tool, it doesn’t matter what it costs because you’re going to get it back many-fold from your productivity."
  • "I recommend using the free version of New Relic. If you like the free version and understand its importance for your company, you can move to the trial. Then, you can migrate to the paid version."
  • "There is a picture which goes to your browser and it monitors requests from other users. However, it's impossible to use now because the price is very high. The feature is very nice, but I tried it during the trial period, and the current price makes it impossible to use."
  • "They gave us aggressive discounts when they were brought in for the first time, but they have also kept them for the year-on-year renewals, which has been absolutely fine."
  • More New Relic Pricing and Cost Advice →

    report
    Use our free recommendation engine to learn which Application Performance Monitoring (APM) and Observability solutions are best for your needs.
    768,857 professionals have used our research since 2012.
    Questions from the Community
    Top Answer:Splunk handles a high amount of data very well. We use Splunk to capture information and as an aggregator for monitoring information from different sources. Splunk is very good at alerting us if we… more »
    Top Answer:Azure Monitor is a very easy-to-use product in the cloud environment.
    Top Answer:We cannot use AI services with the solution.
    Top Answer:There are many factors and we know little about your requirements (size of org, technology stack, management systems, the scope of implementation). Our goal was to consolidate APM and infra… more »
    Top Answer:It allows the restriction of privileges and control of users.
    Top Answer:The solution only supports the cloud platform and not on-premises. Therefore, they should assess supporting the licensing on-premises as well.
    Ranking
    Views
    19,148
    Comparisons
    16,331
    Reviews
    30
    Average Words per Review
    509
    Rating
    7.7
    Views
    24,674
    Comparisons
    19,573
    Reviews
    32
    Average Words per Review
    531
    Rating
    8.2
    Comparisons
    Datadog logo
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    Dynatrace logo
    Compared 11% of the time.
    Prometheus logo
    Compared 10% of the time.
    Sentry logo
    Compared 9% of the time.
    Dynatrace logo
    Compared 18% of the time.
    Datadog logo
    Compared 13% of the time.
    Elastic Observability logo
    Compared 8% of the time.
    Grafana logo
    Compared 8% of the time.
    Prometheus logo
    Compared 6% of the time.
    Also Known As
    New Relic Browser, New Relic Applied Intelligence, New Relic Insights, New Relic Synthetics, New Relic Servers, New Relic APM
    Learn More
    Overview

    Azure Monitor is a comprehensive monitoring solution offered by Microsoft Azure. It provides a centralized platform for monitoring the performance and health of various Azure resources, applications, and infrastructure. 

    With Azure Monitor, users can gain insights into the availability, performance, and usage of their applications and infrastructure. The key features of Azure Monitor include metrics, logs, alerts, and dashboards. Metrics allow users to collect and analyze performance data from various Azure resources, such as virtual machines, databases, and storage accounts. 

    Logs enable users to collect and analyze log data from different sources, including Azure resources, applications, and operating systems. Azure Monitor also provides a robust alerting mechanism that allows users to set up alerts based on specific conditions or thresholds. These alerts can be configured to notify users via email, SMS, or other notification channels. Additionally, Azure Monitor offers customizable dashboards that allow users to visualize and analyze their monitoring data in a personalized and intuitive manner.  

    Azure Monitor integrates seamlessly with other Azure services, such as Azure Automation and Azure Logic Apps, enabling users to automate actions based on monitoring data. It also supports integration with third-party monitoring tools and services, providing flexibility and extensibility. 

    Overall, Azure Monitor is a powerful and versatile monitoring solution that helps users gain deep insights into the performance and health of their Azure resources and applications. It offers a wide range of features and integrations, making it a comprehensive solution for monitoring and managing Azure environments.

    New Relic is a versatile tool that can be customized to fit the needs of different organizations. Its primary use cases include performance monitoring, time series analysis, infrastructure monitoring, synthetic monitoring of APIs, and providing insight into UI performance. New Relic APM is a popular application monitoring tool that provides in-depth observability of an application's performance, including database queries, website response times, and page load times. 

    The solution provides clear information and a complete picture of what is happening in the organization's system, allowing for easy monitoring of servers and providing value in code detection and resolution and user experience metrics.

    Sample Customers
    Rackspace, First Gas, Allscripts, ABB Group
    World Fuel Services, Verizon, FootLocker, McDonald's, Trainline, Mondia Media, Confused, Costa Coffee, Ryanair, Marks & Spencer, William Hill, Delivery Hero, Skyscanner, BASF, DAZN, Veygo, Virtuo, movingimage, talabat, Australia Post, Tokopedia, Seven Network, Virgin Australia, Zomato, BigBasket, Mercado Libre, Lending Club
    Top Industries
    REVIEWERS
    Computer Software Company33%
    Financial Services Firm14%
    Comms Service Provider14%
    Government10%
    VISITORS READING REVIEWS
    Computer Software Company16%
    Financial Services Firm12%
    Government8%
    Manufacturing Company7%
    REVIEWERS
    Financial Services Firm23%
    Computer Software Company18%
    Media Company9%
    Retailer8%
    VISITORS READING REVIEWS
    Educational Organization29%
    Financial Services Firm14%
    Computer Software Company11%
    Manufacturing Company5%
    Company Size
    REVIEWERS
    Small Business36%
    Midsize Enterprise13%
    Large Enterprise51%
    VISITORS READING REVIEWS
    Small Business18%
    Midsize Enterprise14%
    Large Enterprise67%
    REVIEWERS
    Small Business35%
    Midsize Enterprise30%
    Large Enterprise35%
    VISITORS READING REVIEWS
    Small Business14%
    Midsize Enterprise36%
    Large Enterprise50%
    Buyer's Guide
    Azure Monitor vs. New Relic
    March 2024
    Find out what your peers are saying about Azure Monitor vs. New Relic and other solutions. Updated: March 2024.
    768,857 professionals have used our research since 2012.

    Azure Monitor is ranked 4th in Application Performance Monitoring (APM) and Observability with 44 reviews while New Relic is ranked 3rd in Application Performance Monitoring (APM) and Observability with 151 reviews. Azure Monitor is rated 7.6, while New Relic is rated 8.6. The top reviewer of Azure Monitor writes "A powerful Kusto query language but the alerting mechanism needs improvement". On the other hand, the top reviewer of New Relic writes "Has a simple user interface and end-to-end monitoring and self-healing features". Azure Monitor is most compared with Datadog, Dynatrace, Prometheus, Sentry and Elastic Observability, whereas New Relic is most compared with Dynatrace, Datadog, Elastic Observability, Grafana and Prometheus. See our Azure Monitor vs. New Relic report.

    See our list of best Application Performance Monitoring (APM) and Observability vendors and best Cloud Monitoring Software vendors.

    We monitor all Application Performance Monitoring (APM) and Observability reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.