Compare Azure Monitor vs. New Relic APM
Azure Monitor is ranked 17th in Application Performance Management (APM) with 3 reviews while New Relic APM is ranked 4th in Application Performance Management (APM) with 16 reviews. Azure Monitor is rated 8.6, while New Relic APM is rated 8.6. The top reviewer of Azure Monitor writes "Monitors all of our clients' environments and helps them with technical issues". On the other hand, the top reviewer of New Relic APM writes "We have been able to proactively identify failures before they happen". Azure Monitor is most compared with Dynatrace, SolarWinds Server and Application Monitor and AppDynamics, whereas New Relic APM is most compared with Datadog, Dynatrace and Splunk.
Most Helpful Review | |
 Find out what your peers are saying about Dynatrace, AppDynamics, BMC and others in Application Performance Management (APM). Updated: October 2019. 372,185 professionals have used our research since 2012. | |
Quotes From Members
We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
Pros | |
The solution integrates well with the Microsoft platform. It's a service from Microsoft, so it will scale. I am impressed by the reporting on the average eight ports that we get from this solution. | The most valuable feature of New Relic APM is the dashboard, New Relic Insights. I configured my own dashboard to monitor certain parameters. As soon as it monitors all our systems and is integrated with PagerDuty, the operations team just needs to wait for alerts on their cellphones to fix things. They have baseline level alerting. We detect issues using dashboards that we built on New Relic. Every time there is a crisis, high traffic, or if we see a problem with a server, we go to New Relic and monitor it to determine the cause. The deep insights, which will give you the metrics (not a high level), so we can build out at the database level where the bottleneck is. This has been pretty helpful. New Relic has helped us in terms of the optimizing our print and loading times. It is a software solution as a service, so I don't have to manage it on-premise. |
Cons | |
n comparison to New Relic, which I've used before, it's a bit more complicated. It's not as easy to use. It also took some time to get it working. The implementation needs to be simpler. They can simplify the overall complexity since you have multiple data sources in the cloud for monitoring. It's quite simple, but there are so many portals. It takes time to work with it. If they could simplify the user configuration, that would be good. They need to work on a more hybrid deployment that will allow us to monitor local on-premise deployments and connect to different systems. I would like to see more integration. | I would like to see the company implement the AI auto-baseline feature which Dynatrace has. I would like if it could have predictive analysis. Today, we only have the option to configure thresholds. I would like an infrastructure network that provides real-time views, showing the issues. Compared to their competitors, they are missing some features at the moment. The APIs could be better. I would also like more APIs and features to integrate with streaming solutions, like Kinesis or Kafka. I would like to be able to invest less time in IT and ad hocs. We should be concentrating on other issues. I would like to have storage monitoring. E.g., being able to monitor SANS, specifically protocols, like NFS and CIFS metrics. The integration and configuration of this product in our AWS environment needs improvement on the filtering part. I would like it to go more granular on accounts. |
Pricing and Cost Advice | |
Information Not Available | Pricing is better with New Relic APM than Dynatrace. The new licensing model is great, as we pay for what we use (in computational units). However, the pricing is expensive compared to other tools. The detection piece of it brings us a big return on investment. The pricing could be better. We did not purchase the full version. Maybe if we applied all the other features of the full version of New Relic, we could get all the features that we feel are missing. Purchasing through the AWS Marketplace was easy. The product is easy to deploy and manage, which is why our company purchased through the AWS Marketplace. The pricing model is a little confusing for beginners. They find it a little expensive, and if you are using it already, then that is not good. The pricing is okay comparatively their competitors. The only concern was whether it should be purchased on demand or bring your own license, and which way passes some savings onto the end customers. We deploy everything on AWS. Purchasing the product on AWS Marketplace made it easier for us. |
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Ranking  | |
Views 395 Comparisons 354 Reviews 1 Average Words per Review 365 Avg. Rating 9.0 | Views 15,948 Comparisons 11,653 Reviews 16 Average Words per Review 415 Avg. Rating 8.5 |
Top Comparisons | |
 Compared 54% of the time.  Compared 12% of the time.  Compared 7% of the time. |  Compared 24% of the time. Compared 22% of the time.  Compared 13% of the time. |
Also Known As | |
| New Relic Mobile | |
Learn | |
| Microsoft | New Relic |
Overview | |
Azure Monitor maximizes the availability and performance of your applications by delivering a comprehensive solution for collecting, analyzing, and acting on telemetry from your cloud and on-premises environments. It helps you understand how your applications are performing and proactively identifies issues affecting them and the resources they depend on. | New Relic is a software analytics and application performance management solution that gives users in-depth data visibility and analytics. By going right to the source, the code, New Relic enables users to develop quicker software, build improved products,and consistently impress their customers. Data tells a story and New Relic interprets what it is telling you. |
Offer | |
Learn more about Azure Monitor | Learn more about New Relic APM |
Sample Customers | |
| Rackspace, First Gas, Allscripts, ABB Group | Dow Jones, Microsoft, Nike, Groupon, NBC, Sony, Fox, Adobe, Best Buy, Walmart, and WebMD, Cirque du Soleil, FlightNetwork.com, France Télévisions SA, Hachette Book Group, Hy-Vee, Inc., Isolation Network, Inc., Lighthouse eDiscovery, Major League Soccer, NYC-DOT, New Zealand Media and Entertainment, Office Depot International in Europe, Royal Opera House, Adobe Systems Incorporated, American Eagle Outfitters, Inc., Citrix, Despegar.com, Eastern Bank Corporation, Fox Sports, Globosat, Hogg Robinson plc, iHeartMedia, Jive, Kent State University, Multiplus, NBCUniversal, Ocado, REI, Sensis, VenueNext, Yellow Pages Limited and Zenefits |
Top Industries | |
No Data Available | Financial Services Firm20% Media Company13% Software R&D Company11% Retailer7% Software R&D Company22% Financial Services Firm13% Comms Service Provider7% Manufacturing Company7% |
Company Size | |
No Data Available | Small Business37% Midsize Enterprise30% Large Enterprise34% Small Business17% Midsize Enterprise13% Large Enterprise70% |
Find out what your peers are saying about Dynatrace, AppDynamics, BMC and others in Application Performance Management (APM). Updated: October 2019.
372,185 professionals have used our research since 2012.
See also Azure Monitor Reviews, New Relic APM Reviews, and our list of Best Application Performance Management (APM) Companies.
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