We performed a comparison between Azure Monitor and New Relic based on real PeerSpot user reviews in five categories. After reading all of the collected data, you can find our conclusion below.
Comparison Results: Azure Monitor is praised for its lower cost, better integration with Microsoft technologies, and its ability to monitor cloud resources across multiple subscriptions. Although New Relic is easy to use and provides in-depth application information, it is criticized for its pricing structure and lack of network monitoring features. Azure Monitor also offers valuable resources for new users with customizable templates and best practices from Microsoft. Overall, Azure Monitor is regarded as a strong and dependable product that offers excellent value for its cost.
"The most valuable feature is that it's stable. It hasn't crossed any thresholds."
"The upside to the solution is if you are working in a Microsoft or Azure environment, it makes things easier."
"Azure Monitor is really just a source for Dynatrace. It's just collecting data and monitoring the environment and the infrastructure. It is fairly good at that."
"It's a Microsoft native tool, so it works well with other Microsoft technologies, which is predominantly what our customer end-user base is."
"Provides an overview and high-level information."
"Good load and metrics gathering and very good analysis."
"Azure Monitor is useful because of the useful application insights and telemetry, such as metrics and logs."
"It is a move-in powerful feature compared to other market-leading tools."
"The solution is good for sending alerts, drawing graphs about system usage, and creating plug-ins."
"The integration and configuration of New Relic is straightforward and easy."
"The most valuable feature of New Relic is its ease of use."
"The tool's most valuable features were APM and core reliability. We get alerts whenever an anomaly is detected. The solution is very friendly."
"Server uptime is its most valuable feature."
"The alert mechanism is quite accurate when something goes wrong in your system. For example, if you have hundreds of APIs on your server, and any of the APIs is not performing well, you get an alert. When there is a drop or change in the threshold value, the beauty of New Relic is that within a fraction of seconds, all the stakeholders who are configured in the New Relic system will get an alert. That's one good thing."
"What I like best about New Relic APM is its user interface because it's simple. The most valuable feature of New Relic APM is end-to-end monitoring."
"The monitoring so far has been good and we are happy with it."
"The query builder could be better. In comparison to other monitoring tools, in order to use Azure Monitor, your engineers need to have KQL experience. If they don't, it's not intuitive as a system."
"They need to work on a more hybrid deployment that will allow us to monitor local on-premise deployments and connect to different systems. I would like to see more integration."
"There are a lot of things that take more time to do, such as charting, alerting, and correlation of data, and things like that. Azure Monitor doesn't tell you why something happened. It just tells you that it happened. It should also have some type of AI. Environments and applications are becoming more and more complex every day with hundreds or thousands of microservices. Therefore, having to do a lot of the stuff manually takes a lot of time, and on top of that, troubleshooting issues takes a lot of time. The traditional method of troubleshooting doesn't really work for or apply to this environment we're in. So, having an AI-based system and the ability to automate deployments of your monitoring and configurations makes it much easier."
"n comparison to New Relic, which I've used before, it's a bit more complicated. It's not as easy to use. It also took some time to get it working. The implementation needs to be simpler."
"Azure Monitor could improve the visualization aspect and integrate better with other third-party services."
"The solution needs better monitoring. It requires better log controls."
"In terms of pricing, Azure Monitor's billing based on data size can sometimes lead to increased costs, especially when developers need to purge data frequently. While there are mechanisms in place to track and manage this, there is room for improvement in terms of optimizing data pausing and related processes. Enhancements in this area could help mitigate potential billing concerns and provide a more seamless experience for users."
"We encounter some difficulties in monitoring the operating system on its own."
"Some AIOps are missing in New Relic APS, and I would like to see more features in this area."
"Some of our customers see New Relic as a promising product to have, and we would like to deliver it to them. The only way we would be able to do that would be if we had server appliance for clients that we could install in their data centres."
"There are times when you restart the engines and the servers have a unique ID for the host and you need to remove the server. It is difficult because some are on-premise and others are production hosts. Having downtime is not very good when updating. However, it is not a constant issue."
"They could improve the education process and how people understand that these tools are very technical. Right now, if someone was to pick it up from day one, it is a very steep learning curve."
"The browser isn't exactly reliable."
"It is very difficult to award the service level cycles at an endpoint level."
"The APIs could be better. I would also like more APIs and features to integrate with streaming solutions, like Kinesis or Kafka."
"The solution does not provide input on how the page performs in a big group. It just says that the page performance is bad, but it does not say what can be done to improve it. If they could provide some insight or guidance on how to make improvements, that would be a big help."
Azure Monitor is ranked 4th in Application Performance Monitoring (APM) and Observability with 44 reviews while New Relic is ranked 3rd in Application Performance Monitoring (APM) and Observability with 152 reviews. Azure Monitor is rated 7.6, while New Relic is rated 8.6. The top reviewer of Azure Monitor writes "A powerful Kusto query language but the alerting mechanism needs improvement". On the other hand, the top reviewer of New Relic writes "Has a simple user interface and end-to-end monitoring and self-healing features". Azure Monitor is most compared with Datadog, Dynatrace, Prometheus, Sentry and Elastic Observability, whereas New Relic is most compared with Dynatrace, Datadog, Elastic Observability, Grafana and Sentry. See our Azure Monitor vs. New Relic report.
See our list of best Application Performance Monitoring (APM) and Observability vendors and best Cloud Monitoring Software vendors.
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