We performed a comparison between Azure Monitor and Splunk ITSI (IT Service Intelligence) based on real PeerSpot user reviews in five categories. After reading all of the collected data, you can find our conclusion below.
Comparison Results: Azure Monitor is a cost-effective and user-friendly option for developers looking to monitor cloud resources and integrate with Visual Studio, according to user reviews. It is preferred over Splunk ITSI due to its lower cost, ease of configuration and maintenance, and strong integration with other Microsoft technologies. Splunk ITSI is praised for its powerful functionality and ease of use, but is considered more expensive and lacks out-of-the-box solutions for enterprise users.
"Good load and metrics gathering and very good analysis."
"A product that is well-integrated for monitoring Microsoft Azure."
"Azure Monitor is really just a source for Dynatrace. It's just collecting data and monitoring the environment and the infrastructure. It is fairly good at that."
"The solution works well overall. It's easy to implement and simple to use."
"Among the valuable features of this solution, Application Insights stands out as one of the most significant. It provides insights into application performance and helps identify issues and bottlenecks."
"The most valuable feature is the universality of their functionalities in all Azure services, including, software solutions."
"The solution very easily integrates with Azure services and in one click you can monitor your resource."
"The most valuable features of Azure Monitor are the login analytics workspace and we can write any kind of custom queries in order to receive the data that is inserted into the login analytics workspace, diagnostic settings, et cetera."
"We have a lot of teams using Splunk and they would be blind without it."
"One particularly useful feature of Splunk ITSI is the ability to create custom services."
"The feature that stood out to me most from Splunk IT Service Intelligence (ITSI) was automated dashboarding or reporting. The solution lists the severity level of issues, and the response times."
"The solution is easy to scale."
"The most valuable features are the mapping of the entities, which provides a comprehensive analysis, and the service analyzer for thresholding."
"One of the excellent features is the service analyzer, which is truly impressive."
"We liked the built-in calculation of health scores."
"We save substantial time on monitoring tasks because we don't have to search for what we need. Everything is packed, so you can drill down to the end values by just doing the kit. We don't spend a lot of time on this. Splunk ITSI is easy to use and not time-consuming."
"The biggest one is probably just the user interface. There could be more advanced logging at the database level. They can also improve their query builder to allow you to search for things better, but I last used it about a year ago. They might have already changed a ton of things in the newer versions."
"Although it's not always the case, the price can sometimes get expensive. This depends on a number of factors, such as how many services you are trying to integrate with Azure Monitor and how much storage they're consuming each month (for example, how large are the log files?)."
"The query builder could be better. In comparison to other monitoring tools, in order to use Azure Monitor, your engineers need to have KQL experience. If they don't, it's not intuitive as a system."
"It's really complex to retrieve or query the logs in Azure Monitor."
"I would like more transparency when we use the solution with another environment, like on-premises, or on another cloud environment, like AWS or GCP."
"If it is configured incorrectly, you can end up with a huge bill."
"We encounter some difficulties in monitoring the operating system on its own."
"They should include advanced logging on the database level in the Azure pool."
"Some of our customers occasionally require the development of the connectors when there are no native connectors so that we can develop in Python or for customer slash comments as well. If they could adjust that, it would be ideal."
"Splunk ITSI consumes a lot of CPU resources."
"If the product had some prebuilt machine learning features, it would add value to our use cases."
"Microservices is the only area where Splunk ITSI can be improved. When things come from one EC2 instance to another, there's a lack of exposure to microservices, so we can't know what's happening. Apart from that, it's doing pretty well."
"The license cost is expensive."
"The problem becomes the price, as Splunk is an expensive product."
"ITSI could benefit from a security model that would allow operations team members to get involved in model building, KPI implementation, and model maintenance, while maintaining appropriate segregation of duties."
"It is pretty okay. I am not sure whether the current release has already moved to the new framework where instead of the glass tables, we can directly use the Dashboard Studio. It would be nice to have that integrated into the same framework."
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Azure Monitor is ranked 4th in Application Performance Monitoring (APM) and Observability with 44 reviews while Splunk ITSI (IT Service Intelligence) is ranked 12th in Application Performance Monitoring (APM) and Observability with 28 reviews. Azure Monitor is rated 7.6, while Splunk ITSI (IT Service Intelligence) is rated 8.2. The top reviewer of Azure Monitor writes "A powerful Kusto query language but the alerting mechanism needs improvement". On the other hand, the top reviewer of Splunk ITSI (IT Service Intelligence) writes "Provides great end-to-end visibility into our network environment and helped us reduce alert noise". Azure Monitor is most compared with Datadog, Dynatrace, Prometheus, Sentry and Grafana, whereas Splunk ITSI (IT Service Intelligence) is most compared with ServiceNow IT Operations Management, Grafana, Dynatrace, Splunk APM and PRTG Network Monitor. See our Azure Monitor vs. Splunk ITSI (IT Service Intelligence) report.
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We monitor all Application Performance Monitoring (APM) and Observability reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.
