BackupAssist vs Unitrends comparison

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BackupAssist Logo
487 views|312 comparisons
100% willing to recommend
Unitrends Logo
1,347 views|959 comparisons
84% willing to recommend
Comparison Buyer's Guide
Executive Summary

We performed a comparison between BackupAssist and Unitrends based on real PeerSpot user reviews.

Find out in this report how the two Backup and Recovery solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI.
To learn more, read our detailed BackupAssist vs. Unitrends Report (Updated: May 2024).
769,976 professionals have used our research since 2012.
Featured Review
Quotes From Members
We asked business professionals to review the solutions they use.
Here are some excerpts of what they said:
Pros
"We can configure the notifications themselves so that the right people get the notifications. This is very helpful. It allows key stakeholders to know if backups have happened and to remind each other to check the backups if something is not right.""I get my reports. It is generally very reliable. Unless there is a major change, it doesn't stop backing up. I've got my server room set up with everything connected to the same power, and I never have power issues or failures of backups because a sub-site has gone off.""I have found that the backups are usually very successful.""The most valuable features of BackupAssist are ease of use, configure is simple, and more importantly, ease of recovery. If you needed to do a complete system recovery or another recovery it is straightforward."

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"Stability-wise, I rate this solution a nine out of ten.""The predictive analytics are great and the reporting is awesome.""I am impressed with the tool's reporting and UniView features.""The backup feature and recovery option are good because they allow the instant recovery of Hyper-V nodes and files.""Backup/archive to multiple locations.""What I found most valuable in Unitrends is its simple user interface. It also works reliably.""It is an easy system to use. The support, if needed, is always willing to help.""Unitrends has helped us cut down the time that it takes to restore a server to its original configuration."

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Cons
"In the future I would like to see more support for Linux.""The solution needs a dashboard or some form of central control from which you can manage all backups.""Many solutions become stagnant over time. However, BackupAssist has been consistent in updates but they must continue to innovate and improve to avoid stagnation.""It stopped doing my backups after I did the last update on it.""Many solutions become stagnant over time. However, BackupAssist has been consistent in updates but they must continue to innovate and improve to avoid stagnation."

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"I would like to see more storage options for the free version.""​​Follow up for the DRaaS service setup. I'm still waiting to schedule a DRaaS test after upgrading several months ago.""Comparing the features and the working pattern, definitely they have to come down on pricing if they want to compete in the market.""The solution’s support and onboarding process needs to be improved.""Network-based storage stability could be improved.""Unitrends can be challenging to scale.""The solution’s UI can be improved. I am saying this because I have seen solutions with better UIs.""There are a few quirks where the GUI, agent, and back-end are not precisely meshed."

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Pricing and Cost Advice
  • "There's a yearly licensing cost. The costs might be around $2000 USD annually."
  • "The product pricing here in Zimbabwe is good, I cannot complain."
  • "The cost of the solution is reasonable and there are add-on options that can be purchased. I have used other solutions that are a lot more expensive that are not as good. The ability to get support is very simple and very reasonable from a cost standpoint."
  • "It's on a yearly basis, but I'm not the one who does the licensing on that. I don't have any figures, but it's on a yearly basis, and I believe it's reasonable."
  • More BackupAssist Pricing and Cost Advice →

  • "Make sure you do the homework to size the solution properly. Buy the Enterprise Plus licensing if you can afford it."
  • "When you purchase initially, get into the program which gives replacement hardware for free when you renew your support agreement."
  • "Initial pricing is competitive. Renewal pricing is steep, so make sure to project costs for the lifetime of the appliance(s)."
  • "Talk with the sales guys. They can work with you on the best package."
  • "We found that the cost of Unitrends was about the same as the Dell DR6300. We liked the fact that the Unitrends appliance was all-in-one."
  • "The cost of Unitrends definitely draws you in. The licensing is all included in the appliance, which is a great incentive."
  • "Pricing model constantly changes."
  • "You should be aware how much the monthly costs are to use, what the initial costs for hardware are, and what the options to expand are, if needed."
  • More Unitrends Pricing and Cost Advice →

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    Questions from the Community
    Top Answer:I get my reports. It is generally very reliable. Unless there is a major change, it doesn't stop backing up. I've got my server room set up with everything connected to the same power, and I never… more »
    Top Answer:It's on a yearly basis, but I'm not the one who does the licensing on that. I don't have any figures, but it's on a yearly basis, and I believe it's reasonable.
    Top Answer:The main challenge that I have had with it was no line of support, but I've anyway taken away the Linux machine that I was using. So, I don't need that anymore. I'm migrating my Exchange to the cloud… more »
    Top Answer:The most valuable feature of Unitrends for me is the automated feedback
    Top Answer:Unitrends is an expensive solution. We've negotiated deals where they've given us the $ 62,000 to $ 64,000 appliance for free but charged $ 90,000 for three years of support.
    Top Answer:In terms of improvement, the UI, especially in the recovery section, is unclear about which repository it uses—I had to hover over to find that information. Figuring out the scripting part wasn't… more »
    Ranking
    27th
    out of 133 in Backup and Recovery
    Views
    487
    Comparisons
    312
    Reviews
    1
    Average Words per Review
    890
    Rating
    9.0
    44th
    out of 133 in Backup and Recovery
    Views
    1,347
    Comparisons
    959
    Reviews
    4
    Average Words per Review
    697
    Rating
    7.3
    Comparisons
    Learn More
    Overview

    BackupAssist is a comprehensive backup and recovery software designed for small and medium-sized businesses. It offers a wide range of features to ensure data protection and minimize downtime in case of system failures or disasters. With BackupAssist, users can easily create and manage backups for their critical data, applications, and systems.

    One of the key features of BackupAssist is its support for multiple backup types, including full, incremental, and differential backups. This flexibility allows users to choose the backup strategy that best suits their needs and optimize storage space and backup time. Additionally, BackupAssist supports both local and remote backups, enabling users to store their backups on external drives, network shares, or cloud storage services.

    BackupAssist also provides advanced features for application-specific backups, such as Microsoft Exchange, SQL Server, and Hyper-V. These features ensure that critical business applications are backed up correctly and can be quickly restored in case of data loss or system failures. Moreover, BackupAssist offers granular recovery options, allowing users to restore individual files, folders, or even specific application items.

    To further enhance data protection, BackupAssist includes features like encryption, compression, and verification. Encryption ensures that backups are securely stored and can only be accessed by authorized users. Compression reduces the backup size, optimizing storage space and reducing backup time. Verification checks the integrity of backups, ensuring that they can be successfully restored when needed.

    BackupAssist also offers a range of disaster recovery options, including bare-metal recovery and virtual machine backups. Bare-metal recovery allows users to restore their entire system to new or existing hardware, minimizing downtime in case of hardware failures or system crashes. Virtual machine backups enable users to protect their virtualized environments, ensuring business continuity in virtualized infrastructures.

    Unitrends increases uptime, productivity and confidence in a world in which IT professionals must do more with less. Unitrends leverages high-availability hardware and software engineering, cloud economics, enterprise power with consumer-grade design, and customer-obsessed support to natively provide all-in-one enterprise backup and continuity. The result is a “one throat to choke” set of offerings that allow our customers to focus on their business rather than backup.
    Sample Customers
    Monash University, NASA, NYU, Pfizer, RAF Association, Rockwell Colins, University of Arizona, US Department of State, Volvo
    NHL Players Association, Salvation Army, Sligro Food Group, Mason General Hospital, Tec Group, Saldab IT, Baker Tilly, Clinton Savings Bank, Ennit Magna Bank, Manukau Institute of Technology
    Top Industries
    VISITORS READING REVIEWS
    Computer Software Company28%
    Retailer11%
    Construction Company7%
    Real Estate/Law Firm7%
    REVIEWERS
    Wireless Company11%
    Non Tech Company11%
    Government11%
    Wellness & Fitness Company7%
    VISITORS READING REVIEWS
    Computer Software Company15%
    Government11%
    Real Estate/Law Firm7%
    Educational Organization7%
    Company Size
    VISITORS READING REVIEWS
    Small Business60%
    Midsize Enterprise13%
    Large Enterprise27%
    REVIEWERS
    Small Business32%
    Midsize Enterprise44%
    Large Enterprise24%
    VISITORS READING REVIEWS
    Small Business37%
    Midsize Enterprise16%
    Large Enterprise47%
    Buyer's Guide
    BackupAssist vs. Unitrends
    May 2024
    Find out what your peers are saying about BackupAssist vs. Unitrends and other solutions. Updated: May 2024.
    769,976 professionals have used our research since 2012.

    BackupAssist is ranked 27th in Backup and Recovery with 5 reviews while Unitrends is ranked 44th in Backup and Recovery with 34 reviews. BackupAssist is rated 8.8, while Unitrends is rated 7.8. The top reviewer of BackupAssist writes "Provides ransomware protection, does good reporting, and is close to perfect for our use case". On the other hand, the top reviewer of Unitrends writes "The solution can be used to back up servers and Hyper-V cluster nodes, but its support is super expensive". BackupAssist is most compared with Veeam Backup & Replication and Acronis Cyber Protect, whereas Unitrends is most compared with Veeam Backup & Replication, Rubrik, Acronis Cyber Protect, Commvault Cloud and Arcserve UDP. See our BackupAssist vs. Unitrends report.

    See our list of best Backup and Recovery vendors.

    We monitor all Backup and Recovery reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.