We compared Barracuda Email Security Gateway and Mimecast Email Security across several parameters based on our users' reviews. After reading the collected data, you can find our conclusion below:
Features: Barracuda Email Security Gateway’s stand-out features include sandboxing, diverse customization options, and a cloud environment. Mimecast Email Security is appreciated for its efficient archiving capabilities and effective protection against targeted threats. Its seamless integration with Microsoft 365 also earned high marks.
Room for Improvement: Barracuda Email Security Gateway users say the solution should add DomainKeys functionality, enhance anti-phishing measures, and introduce the ability to add multiple domains. Mimecast Email Security should focus on improving its administrative aspect, filtering capabilities, and ease of setup.
Service and Support: Customers have praised the customer service of Barracuda Email Security Gateway for its professionalism, responsiveness, and availability, rating it as good and reliable. Mimecast's customer service elicits varied opinions, with some customers expressing satisfaction with its responsiveness and effectiveness, while others perceive it as unsatisfactory.
Ease of Deployment: The setup process for Barracuda Email Security Gateway is described as simple and intuitive, requiring a few hours or a day to complete. Users had mixed experiences with Mimecast Email Security's setup. Some users found it fast and uncomplicated, while others found it moderately complex.
Pricing: Users say Barracuda Email Security Gateway is competitively priced. Mimecast Email Security is generally seen as costly, and some users struggle to justify the expense. It’s perceived as more expensive than competing solutions.
ROI: Barracuda Email Security Gateway benefits users by minimizing business disruptions and reducing costs. It is challenging to measure the return on investment for Mimecast Email Security.
Comparison Results: Barracuda offers a wide range of capabilities, customizable options, and excellent customer support. Suggestions for improvement are more prevalent for Barracuda, including better pricing, automation, and user interface. Opinions on pricing vary for both products, with some users considering Barracuda to be more affordable. Mimecast is commended for its archiving and targeted threat protection capabilities. On the other hand, Mimecast faces challenges with its administrative aspect, filtering capabilities, and high pricing.
"The anti-spamming, anti-fishing features are great."
"We find the product to be scalable."
"Customer support is the solution's strongest point."
"The client has the option to blacklist or whitelist any email address or domain based on the sender and recipient filters. If they want, they can restrict any IP addresses so email won't be received from those IP addresses."
"The spam filtering, in particular, is very important for us. We have a large volume of emails each month, something like 200,000, and Barracuda filters about 85 percent of the spam, malware, and phishing that comes in. It prevents our users from receiving this content on their computers."
"We find the email security to be valuable."
"It's easy to use. The configuration and web interface are user-friendly."
"This appliance has helped in that we now eliminate the thousands of scams, spam, and malware emails that are destined for our users."
"The solution offers good technical support."
"Its administration console is very easy to use. The administration console is absolutely important because you interact with the platform through it."
"The product is good. To date, we have not faced any challenges."
"Mimecast certainly helped my customers reduce phishing emails."
"What I like about the integration is that it is directly into Microsoft 365, users can use their Microsoft 365 credentials to log into the portal and access their mail."
"The initial setup is very straightforward."
"We like the content filtering and secure messaging features."
"The solution is pretty straightforward to use and easy to set up."
"Artificial intelligence improvement could be used to help block spam and phishing mail that is directly delivered to users."
"The spam filtering is a little too aggressive. You can not get granular enough to back off on what is considered spam and what is not."
"We are using the tool’s 400 model which does not offer accurate spam detection. We have also had performance issues with the tool."
"I have noticed that it takes a little time to get familiar with after deploying and some tweaks need to be done as things come up."
"Barracuda isn't catching everything. We're still getting quite a few phishing emails, so we're looking for something else."
"Few customers require an on-premises fabric ATP box for attack detection and response."
"False positives have given us issues."
"The deep scanning feature needs to be improved."
"The solution's console interface was recently changed for the admins, but the previous one was much better because we could open tabs on it."
"The solution is complex and not easy to use."
"From an administrative point of view, Mimecast is a little bit cumbersome and difficult. It's not something that the end-user can easily find navigate themselves."
"The attachment scanning feature doesn't work properly."
"The detection rates are an area for improvement."
"While it's quick and easy, the initial setup could be more user-friendly."
"Many of our users complain that the system is blocking too many attachments. It's a good practice from a security perspective, but our users think Mimecast is doing too much. It might be something we'll have to adjust."
"The feature that should be included is to remove the block on the encrypted files."
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Barracuda Email Security Gateway is ranked 2nd in Secure Email Gateway (SEG) with 51 reviews while Mimecast Email Security is ranked 5th in Secure Email Gateway (SEG) with 23 reviews. Barracuda Email Security Gateway is rated 8.0, while Mimecast Email Security is rated 7.8. The top reviewer of Barracuda Email Security Gateway writes "Robust email protection with advanced features such as effective spam filtering, virus and malware defense, phishing protection and high scalability". On the other hand, the top reviewer of Mimecast Email Security writes "It gives clients peace of mind and helps them educate their users about threats". Barracuda Email Security Gateway is most compared with Microsoft Defender for Office 365, Fortinet FortiMail, Microsoft Exchange Online Protection (EOP), Proofpoint Email Protection and IRONSCALES, whereas Mimecast Email Security is most compared with Microsoft Defender for Office 365, Microsoft Exchange Online Protection (EOP), Abnormal Security, Check Point Harmony Email & Collaboration and Barracuda Email Protection. See our Barracuda Email Security Gateway vs. Mimecast Email Security report.
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We monitor all Secure Email Gateway (SEG) reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.