We performed a comparison between BDRSuite and MSP360 Backup based on real PeerSpot user reviews.
Find out in this report how the two Backup and Recovery solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."It helps me with restores. I can repeat a test multiple times: Do the test, the restore, and then test again. It saves me time because I don't have to rebuild the VMs every time."
"It was very difficult to find a product that supports Red Hat Virtualization natively and to take a snapshot of the VM or a full backup or a dump from the machine. The option that Vembu proposed, to take the machine as an image, take it from the system, is also good."
"The initial setup is easy and very nice."
"We are now using it 24/7 because it is serving as an online backup, and very soon, the DR will activated on the product."
"Valuable features include Snapshots and the constant backup for SQL, application services, and Active Directory."
"The best thing about it is that it has been adaptable to our business model. We are in industrial networking, and they were adaptable to give us offline installers and offline licenses. That has been the biggest thing. They also allow us to order the licenses on a perpetual basis."
"It makes it possible for us to back up our Unix machines without installing a host, client, or any client software. It gives us some peace of mind in regards to those servers getting backed up."
"The most valuable feature is the Hyper-V backup - it's just one click. I don't have to worry about it."
"Client-side encryption minimizes worries about data being captured on the back-end."
"The feature that I have found most valuable is its online backup capacity because you don't have to do an entire backup again and again, it just does whatever you type in, you type a, it goes a, you type b, it goes b. It doesn't take an entire site up again and again. So that incremental and bit by bit backup is important, it is a nice feature here."
"One massive advantage of this solution, as compared to more enterprise products, is that no firewall changes are needed on the client's premises. For the product to back up from the client's premise to the cloud, it just needs port 8 and port 443, which are anyway always open. This was one of the things that made us decide to go with the product. It is very difficult to justify a firewall change for a small client who doesn't even know what a firewall is and how to maintain a firewall, or doesn't have anybody maintaining their firewall. You then have to maintain the firewall. MSP360 Backup takes away firewall change requirements, VPNs, or channels that are needed for the backup."
"The initial setup is very easy. It's not overly complex."
"MSP360 Backup's most valuable feature is its backup interface."
"The best feature is that it's very user-friendly to do scheduled backups and version maintenance."
"Technical support is very good."
"Provides connectivity to a lot of different cloud storage solutions."
"They had a good product and tried to change things by going to a different product. They should have tried to stay with a product that is a proven solution and successful."
"I would like to have a different set of products instead of having a single software which does everything."
"Vembu software runs on a Windows Server. The Windows Server has to be connected to the internet so it can connect with Vembu’s servers. It has to connect with Vembu. For some reason, if it doesn't connect, it stops working, and I don't know why on earth they do that. They require it to connect to the internet and connect with Vembu for it to continue to function. If the internet is down or if the server can't reach the internet, it stops working after a few days. That's not great because there are some people who want to do backups but they don't want to have their server accessible on the internet."
"It would be a great improvement if they can give a console to control the systems. All other vendors let you simply log in to the cloud console and control everything from there, but for Vembu, whether you choose Vembu Cloud Backup or Vembu Disaster Recovery, you still need to install the Vembu software on your on-premise system and configure it from there. It would be great if I can get a cloud console to manage the systems."
"It is not a well-known software. People do not know about Vembu."
"One thing that I reported with the backups: When there are accentuated characters in a path, then we can't restore documents into a folder. There is a bug with the restoration and restoring files with accentuated characters in the path. Hopefully, they have repaired this because otherwise we will restore files and find out that they are not there."
"The system died twice and it was apparently the result of corrupted disk sectors. I tried to work with tech support to fix it, but they essentially gave up. So twice, I had to rebuild our server."
"The initial setup process can be more simplistic and quicker."
"The solution's pricing is very high."
"The solution needs a better graphical user interface. It's a graphical user interface that is very old-school right now. They could give it a little more modern feel."
"There are some things that we don't like about it. That is why I was exploring alternatives in a hyper-scale environment. That is why I was checking IT Central Station."
"The graphics are looking a bit old and should be updated."
"The product could be more user-friendly."
"We could basically use just a more concise visual dashboard reporting on the status of the various machines."
"They can add some production backup capabilities and the ability to do single instance back up. At the moment, it doesn't do deduplication on the standard backup. So, the issue is backing up PSG files for customers who have limited bandwidth. The other issue is that I don't like the implementation of the SQL backup. We do use SQL ourselves using a PowerShell script with the VDA tools as a module. That's how we back up. The rotation feature would be nice to have, but I know that they've got it on their dashboard or on their list to look at. They can also do a few tweaks to the dashboard. I would like the reporting capabilities on the portal to be much more granular. Normally, I export it to a text file, and then I run it through a pivot table in order to look at it from a cost-recovery point of view and to see when the backup last ran and if it was successful when it ran two or three days ago. Such a feature would work really well for my market. They can also add a cost-effective backup for Android and Apple cellphones. I've had one or two customers who were looking for this feature. I haven't found this functionality at the moment. I've been looking for a product that does that."
"The main improvement is that it should have GDPR compliance. That's the problematic point. They say they are GDPR compliant, but they are not."
BDRSuite is ranked 13th in Backup and Recovery with 62 reviews while MSP360 Backup is ranked 44th in Backup and Recovery with 15 reviews. BDRSuite is rated 8.2, while MSP360 Backup is rated 8.0. The top reviewer of BDRSuite writes "Can automatically pull the virtual machines that we have in an environment". On the other hand, the top reviewer of MSP360 Backup writes "The solution provides the ability to backup all types of cloud drives, is inexpensive, and has decent support". BDRSuite is most compared with Veeam Backup & Replication, NAKIVO Backup & Replication, Vinchin Backup & Recovery, Acronis Cyber Protect and Hornetsecurity Altaro VM Backup, whereas MSP360 Backup is most compared with Veeam Backup & Replication, N-able Cove Data Protection, Acronis Cyber Protect, NinjaOne and Comet Backup. See our BDRSuite vs. MSP360 Backup report.
See our list of best Backup and Recovery vendors, best Disaster Recovery (DR) Software vendors, and best MSP Backup vendors.
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