MSP360 Backup Reviews

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Paresh Makwana
Reseller
Director at a tech services company with 1-10 employees
Mar 24 2020

What is most valuable?

The feature that I have found most valuable is its online backup capacity because you don't have to do an entire back up again and again, it just does whatever you type in, you type a, it goes a, you type b, it goes b. It doesn't take an… more»

What needs improvement?

As for what can be improved, some reports could be simplified so that you know how much backup you have done and what your backup details are. That report is available but it is very tough to get. I would like to know "today I have just… more»

Which solution did I use previously and why did I switch?

We previously used NetWorker. But that was a feed backup, not a user backup or a cloud backup. We were searching for a cloud-based solution.

What other advice do I have?

One thing that I would recommend is first of all to do a classification of your data. That means that before each backup has to be done, most of the time people need to clean up their data. They just want to do a backup. If there was a feed… more»

Which other solutions did I evaluate?

We did evaluate Druva before choosing Cloudberry, but the problem with Druva was that it doesn't have a local India data center to hold data and the regulator has come out saying that your data should not leave the country.
Real User
IT Manager at a transportation company with 501-1,000 employees
Jul 30 2020

What is most valuable?

The UI is pretty good. It's very simple. That is one thing that we like about this. It's very user-friendly.

What needs improvement?

There are some things that we don't like about it. That is why I was exploring alternatives in a hyper-scale environment. That is why I was checking IT Central Station. We are in the process of moving away from this solution. The RPO for any backup is higher when compared to the product that we are looking at. And it does not have very good scalability option. Whereas the product that we are… more»

What other advice do I have?

If your environment is small and you're not looking to scale too much, I would recommend this solution. If the environment is bigger and the environment is going to scale pretty fast, then this would not be the solution. To improve this solution, they should improve it so that the backup restore is pretty fast. If I have an incident and I need to restore something very fast, I want to restore a… more»
Find out what your peers are saying about MSP360, Veeam Software, Acronis and others in Cloud Backup. Updated: August 2020.
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Magdalena Stanek
Real User
Owner at DataCorp Magdalena Stanek
Feb 17 2020

What is most valuable?

The backup is the solution's most valuable aspect. The interface is very user-friendly. The solution is simple to use and easy to configure.

What needs improvement?

We quite like the solution. For us, it's been a great solution. It would help if the solution had deduplication. They may be planning to add it in the future. The graphics are looking a bit old and should be updated.

What other advice do I have?

We use both public and private cloud deployment models. Having a backup is necessary. Every user of IT infrastructure needs to have a backup, and this is a good solution to implement because it is so easy and straightforward. I'd rate the solution nine out of ten.

Which other solutions did I evaluate?

I've used Nakivo in the past. It's used exclusively for virtual machines whereas CloudBerry also covers physical appliances.

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User Assessments By Topic About MSP360 Backup

Find out what your peers are saying about MSP360, Veeam Software, Acronis and others in Cloud Backup. Updated: August 2020.
431,024 professionals have used our research since 2012.

MSP360 Backup Questions

What is MSP360 Backup?

MSP360™ Managed Backup Service (MBS) is a data backup solution for managed service providers and IT departments who require centralized job management, monitoring, reporting, and licensing control. It allows you to leverage AWS, Microsoft Azure, Google Cloud, B2, Wasabi cloud storage to drive more revenue, more margins and make your customers happy.

MSP360™ offers all of the features you would expect in backup software, including, image-level backup, file-based backup and even support for Microsoft SQL Server and Microsoft Exchange.


Also known as
Cloudberry Backup
MSP360 Backup customers

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