We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
"One of the biggest benefits BigFix has had for our organization is the ease and efficiency to perform many different tasks, across pillars and platforms, all from one pane of glass."
"The solution is unbelievably scalable."
"What I like most is that it is a powerful solution."
"This has very much improved our organization by saving time to deploy thousands of endpoints to our customers."
"BigFix technical support is good."
"It's easy to use, not complicated."
"I like the inventory and life cycle management feature."
"BigFix is a great product. The flexibility of putting together your own relevance and retrieving custom data from any one of your agents is a valuable feature. It is one of my favorite features because if a boss asks me, "How many of these devices do we have?", I can put together a report in two seconds."
"This product is a great solution at a great price as long as it is only going to be used for a local area network."
"The most valuable feature is that I am able to patch third-party solutions."
"The solution is easy to use and integrates well with other operating systems."
"I would like to see SDK for Web UI included in the next release."
"They don't have a proper mobile device management capability. They're working on it, however, that's the one thing that needs improvement so that you can have full unified endpoint management."
"They need better integration."
"We would like to see a different license plan, e.g. to include features from lifecycle with Patch Management, as an example."
"The product lacks AI, ML, and IIT."
"The remote software installation could be better."
"The only thing that I don't like about BigFix is that it does not support other devices such as printer firmware, router firmware, and things like that. I will be happy if I can control everything and get everything else in there, even if it is just a line item. They can do some enhancements to the Web UI. I am trying to get customers to be able to manage their environment by using Web UI, and it would be good if we can delete endpoints by using Web UI. We should also be able to generate Excel content or data tables from the Web UI without having to go to the console. It is small stuff, and it drives me crazy that I have to go to another console to do these things."
"The reporting structure could be a little more simplistic. Currently, it throws too many vulnerabilities. Some of them are not needed because they are only informational and limitations, and they are not of much help. It doesn't need to show us these things."
"This solution is limited to the local area network only and cannot manage remote devices."
"The documentation on how to use this solution in a Linux environment is not clear, which is something that should be improved because it is complicated."
"If GFI LanGuard had a cloud version it would be better for people that are working from home."
"You get what we call the Platform Edition, which you get for free. The patch service is maybe $0.50 per workstation per month. Then there's the basic server cost, which is about $1.50 per server per month. You also get into Lifecycle which does power management, OSD remote control, and those types of things, and that might be about 10 times the price - which works out to about $13 per server and, maybe $5 per workstation per month."
"The price is very fair."
"The price is reasonable, but our customers find it expensive."
"It is too costly. It is one of the best tools, but because of pricing, not all clients support it. Its licensing is on a yearly basis."
"The license is subscription-based."
"GFI LanGuard has very fair pricing compared to other similar solutions out there."
HCL BigFix provides complete visibility and control into all endpoints through a single, collaborative endpoint management platform that enables IT/Security Operations to fully automate discovery, management and remediation of endpoints, whether they are on-prem or in the cloud, regardless of location or connectivity. BigFix bridges the gap between IT and Security Operations, drastically reducing remediation times and costs. With BigFix, enterprises can protect endpoints running Windows, UNIX, Linux, and macOS by achieving greater than 98% first-pass patch success rates and enabling continuous endpoint compliance. Unlike complex tools that cover a subset of endpoints and take days or weeks to remediate, BigFix can find and fix endpoints fast.
GFI LanGuard enables complete patch management of security and non-security patches to Microsoft operating systems, Mac OS X, major Linux distributions and third-party applications. It can also automate patching for all major web browsers too.
BigFix is ranked 4th in Patch Management with 10 reviews while GFI LanGuard is ranked 10th in Patch Management with 3 reviews. BigFix is rated 8.8, while GFI LanGuard is rated 8.0. The top reviewer of BigFix writes "Very stable and easy to deploy with excellent patch compliance". On the other hand, the top reviewer of GFI LanGuard writes "Improves network visibility and keeps our products up to date with the latest patches". BigFix is most compared with Microsoft Endpoint Configuration Manager, Ansible, Tanium, Microsoft Windows Server Update Services and Red Hat Satellite, whereas GFI LanGuard is most compared with ManageEngine Patch Manager Plus, Microsoft Endpoint Configuration Manager, Microsoft Windows Server Update Services, SolarWinds Patch Manager and Ivanti Patch for SCCM. See our BigFix vs. GFI LanGuard report.
See our list of best Patch Management vendors.
We monitor all Patch Management reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.