We performed a comparison between Microsoft Intune and BigFix based on our users’ reviews in five categories. After reading all of the collected data, you can find our conclusion below.
Comparison results: Based on the parameters we compared, BigFix comes out ahead of Microsoft Intune. While both products offer excellent and useful management tools, Microsoft Intune’s inefficient third-party and macOS support leave room for improvement.
"The most valuable features are patch management, software installation, and asset management."
"It has improved reliability upon delivery of software and has also helped reduce software expenses. The extensibility of BigFix helps to create custom solutions where we may have considered purchasing something instead."
"It is user-friendly."
"We've had no issues with stability."
"The most valuable feature is patch management, a must have, even for Linux and iOS."
"From a security standpoint, it allows us to make sure that we're not leaving ourselves vulnerable to exploits and things like that. That's the biggest advantage that we see to the product from a security standpoint."
"The best feature of BigFix is its multi-platform support."
"The technical support for BigFix is really amazing."
"I like the fact that it's integrated with the rest of the Microsoft products, so customers can manage it from their Office 365 portal or Azure portal."
"The most valuable features are the ones that make sure that the deployment is of a standard operating system and the Zero Touch deployment, which is very useful. This allows users to have an out of box experience."
"In terms of technical support, you will get an immediate response."
"We have found the solution is capable of scaling."
"The solution is easy to use."
"It provides control over all mobile devices that are being connected to the corporate network."
"The best feature is that we don't need to worry about downtime. We don't need to worry about the network connections of our office or the virtual private network. Everything is being done through the internet. Using Intune Autopilot, we can configure and deploy everything to the devices."
"The feature I like the most is that we can perform remote tasks. If we want to retire or wipe out personal data or corporate data from a device, we can use Microsoft Intune remotely, and with the click of a button, data is removed automatically. Nothing needs to be done from the end-user side."
"I'm looking for them to make big web UI improvements."
"To make it a ten they should improve the licensing. Second, if they could have one environment for everything it would be nice. For you to install compliance you need to install the server, and then you add the modules. For you to install inventory you install the server and then you add the modules. It's not easy to do. When I was doing it before I learned it, it was not straight forward."
"I'd definitely like to see additional feature parody in the web UI versus the console. There are certain things that you can only do in the console and they're very cumbersome to do, like secure parameters, for example. That's definitely something that has a wide degree of utility but it needs to be easier to surface. At this particular juncture between the transition, between the legacy console and the web UI, it's hard to justify dealing with the cumbersome aspects of the legacy console when theoretically everything's been through the web UI."
"The product should become cloud-based. Also, the peer nesting ability of the product is a little backward."
"The reporting structure could be a little more simplistic. Currently, it throws too many vulnerabilities. Some of them are not needed because they are only informational and limitations, and they are not of much help. It doesn't need to show us these things."
"The BigFix Inventory could have an increased scope regarding the tools that can be detected. It does not cover all the possible software installed in Asset."
"BigFix can improve the way machines report back to the console. In the external relay management environment, it has become more of a hybrid environment with most of the machines not being on-site. The need of having public-facing reporting items interconnected is becoming more and more crucial. In general, the reporting could use some enhancement."
"The new EDR (Endpoint Detection and Response) feature, Detect, is new and still needs a few updates."
"I would like to see micro VPN. I like the way that some of the other providers have done something similar where, as you open that app on an end-point device, it creates a micro VPN straight into your device, which is quite a nice little feature. Also, Microsoft Intune relies heavily on its fellow products in the suite. It would be nice if Microsoft Intune could stand on its own two feet."
"Could benefit from user having more control over devices."
"I think there should be a better tracking of the cell phones used on the Intune."
"I would like to see the ability to deploy custom packages as a Windows 64-bit package, as opposed to the Windows 32-bit, which is the only one available now."
"The main disadvantage seen today is regarding Linux clients. We have a lot of development resources that have Linux on their clients, and we can't manage them on the same platform, as we do with other clients such as macOS and Windows. So, it should have support for Linux clients. It should also have better support for macOS."
"There could be more wizard-driven policy development or creation. Some of the policies can get quite complex. If they have a wizard that assists the administrators in creating the policy, that will be a great job."
"It needs incorporation of Knox, ZeroTouch, etc."
"Integrating certain group policies can be challenging and may necessitate using on-premises systems to integrate them with Microsoft Intune."
BigFix is ranked 5th in Configuration Management with 91 reviews while Microsoft Intune is ranked 3rd in Configuration Management with 164 reviews. BigFix is rated 8.6, while Microsoft Intune is rated 8.0. The top reviewer of BigFix writes "Very stable and easy to deploy with excellent patch compliance". On the other hand, the top reviewer of Microsoft Intune writes "We can manage all aspects of our devices from a single console, easy to scale, and quick to deploy". BigFix is most compared with Microsoft Configuration Manager, Microsoft Windows Server Update Services, Tanium, Red Hat Ansible Automation Platform and ManageEngine Patch Manager Plus, whereas Microsoft Intune is most compared with Jamf Pro, VMware Workspace ONE, ManageEngine Endpoint Central, SOTI MobiControl and Microsoft Configuration Manager. See our BigFix vs. Microsoft Intune report.
See our list of best Configuration Management vendors and best UEM (Unified Endpoint Management) vendors.
We monitor all Configuration Management reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.