We performed a comparison between Blue Prism Cloud and EdgeVerve AssistEdge RPA based on real PeerSpot user reviews.
Find out in this report how the two Robotic Process Automation (RPA) solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."Blue Prism is able to scale up at an enterprise-level. It's what I used when I was working for a big bank in Belgium."
"The most valuable feature is security."
"There is no latency in the product."
"The technical support team of Blue Prism Cloud is very good...I rate the support a ten out of ten."
"With Blue Prism, I like the feature that you build, I don't know the exact name now, but blocks or standards can be reduced later. You configure, for example, the CRM system, and you create a standardized manner of inputting data into the CRM system that you can reuse later. I'm not sure what that's called, but I enjoy it whether it's a feature or not."
"The reusability of the solution is excellent. It's a superior feature - far superior to any other tool on the market."
"The solution is very complete. It's a good solution, for the kind of features that they offer."
"Decipher has been a valuable feature that many of our clients use to extract information from documents."
"The tool follows a role-based working model to create things. It helps to track what others are doing with the system."
"AssistEdge made it so that the reps didn't need to maneuver through 10 or 20 different systems. We tied all that together in the background, so the reps had a shared UI, and everything else happened in the background without their knowledge. When they were retrieving data, it was done in the background through automation and pulling up to that generic UI layer"
"The feature I like the most is the ability to capture elements easily, especially when automating web-based applications. Additionally, I find the SAP connectors to be quite beneficial."
"Good email automation and XL automation."
"The solution is unable to read some UI components in legacy systems."
"Pricing for Blue Prism Cloud is a pain as it's a little higher."
"Improvement should be per customer requirements."
"Blue Prism Cloud needs to improve support, though documentation is available online. It is not detailed, which does not help."
"It takes a while to get up and running."
"Blue Prism Cloud's pricing needs to be improved because it is a little bit more costly than other automation tools like UIPath."
"Selecting the right business processes that are stable enough to automate can be challenging."
"Lacking advance features like CIO and optical character recognition"
"In my opinion, areas for improvement in this solution lie in handling documentation, especially when dealing with data from various layouts or formats like scanned PDFs. Currently, new features are emerging in other tools, like generative AI, that could enhance these aspects."
"The tool's alternatives work on drag-and-drop functionality without creating custom code. We don't have an in-built queue system and use RabbitMQ for it. The solution also doesn't have a framework."
"AssistEdge isn't a simple tool like Blue Prism or other RPA solutions with configurable items that you can drag and drop. This involved a lot of hard coding, which posed two challenges. One, we did not have that skillset, so we depended on Infosys. Two, it's a beast to go back and update or make changes when things are hard coded because you can't just move those configurable items back around."
"Lacks integration with third party tools."
Blue Prism Cloud is ranked 7th in Robotic Process Automation (RPA) with 38 reviews while EdgeVerve AssistEdge RPA is ranked 29th in Robotic Process Automation (RPA) with 4 reviews. Blue Prism Cloud is rated 8.0, while EdgeVerve AssistEdge RPA is rated 6.8. The top reviewer of Blue Prism Cloud writes "It helps us save on staff costs". On the other hand, the top reviewer of EdgeVerve AssistEdge RPA writes "The support team was great, but we had to rely on them too much because it lacks a drag-and-drop interface and everything is hard coded". Blue Prism Cloud is most compared with Blue Prism, Microsoft Power Automate, UiPath, Robocorp and SAP Intelligent RPA, whereas EdgeVerve AssistEdge RPA is most compared with UiPath, Automation Anywhere (AA), Blue Prism, Pega Robotic Process Automation and Microsoft Power Automate. See our Blue Prism Cloud vs. EdgeVerve AssistEdge RPA report.
See our list of best Robotic Process Automation (RPA) vendors.
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