We performed a comparison between BMC Remedy and Micro Focus ZENworks Asset Management based on real PeerSpot user reviews.
Find out what your peers are saying about ServiceNow, BMC, Freshworks and others in IT Asset Management."You can develop plugins in different languages, and the workflows can be easily developed depending on the user's needs."
"The solution offers some very good features."
"It includes features for automation, such as smart reporting capabilities."
"The solution is extremely user-friendly."
"The most valuable feature of the solution includes all of its components since they act as the authentication system of the product."
"BMC Remedy Asset Management is pretty easy for quite a lot of functions."
"It's a scalable product."
"It's an exceptionally robust and seamlessly integrated solution that has greatly facilitated our operations."
"It is a scalable product."
"The product's scalability is one area with certain shortcomings that need to be considered for improvement."
"One area that requires improvement is the prevention of duplicates or data inconsistencies in the system."
"BMC Remedy Asset Management could improve by adding intuitive dashboards."
"The desktop technicians face some challenges with the solution."
"BMC works through intermediaries or vendors for support, so you don't always interact with BMC directly. The quality can vary depending on the specific vendor."
"The upgrade process could be better. It would be a good improvement."
"Continuous improvement is recommended."
"There are issues from a product functionality perspective."
"The product’s stability needs improvement."
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BMC Remedy is ranked 5th in IT Asset Management with 21 reviews while Micro Focus ZENworks Asset Management is ranked 19th in IT Asset Management with 1 review. BMC Remedy is rated 8.0, while Micro Focus ZENworks Asset Management is rated 7.0. The top reviewer of BMC Remedy writes "Offers automation, orchestration, service level management but lacks AI-based rules ". On the other hand, the top reviewer of Micro Focus ZENworks Asset Management writes "Has an easy initial setup process, but its stability needs improvement ". BMC Remedy is most compared with ServiceNow, BMC Helix Discovery, Snow License Manager, Qualys VMDR and ManageEngine IT Asset Management, whereas Micro Focus ZENworks Asset Management is most compared with ServiceNow.
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