CyberArk Privileged Access Manager vs Symantec Siteminder comparison

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Executive Summary

We performed a comparison between CyberArk Privileged Access Manager and Symantec Siteminder based on real PeerSpot user reviews.

Find out in this report how the two Access Management solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI.
To learn more, read our detailed CyberArk Privileged Access Manager vs. Symantec Siteminder Report (Updated: September 2023).
768,857 professionals have used our research since 2012.
Featured Review
Quotes From Members
We asked business professionals to review the solutions they use.
Here are some excerpts of what they said:
Pros
"It is an extremely scalable solution.""It has the ability to scale out. We have scaled out quite a bit with our product and use of it to get to multiple locations and businesses, so it has the breadth to do that.""Helped us meet our standards and requirements to help us comply with industry standards and banking regulations.""CyberArk has resulted in a massive increase in our security footprint.""Allows secure, logged access to highly sensitive servers and services.""Technical support has been very responsive in navigating challenges. It is very easy to open a ticket.""PSM (Privilege Session Manager.""This is a complete solution that can detect cyber attacks well."

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"It has the ability to authenticate and authorize users. It is the main feature for our security.""SAML is the best thing we're using right now because there is no need for creating an external account.""The most valuable feature is the Federation part of Single Sign On, which is customizable and is easily integrated with any customer application or any third party application.""I liked the debugging part. There are only two files (trace file and log file) that you need to look into while performing debugging, and the logs give you the exact info on where and what needs to be fixed.""If you look at our organization, and really all financial institutions, we have a lot of legacy apps. So it really helps to get Single Sign-On.""A valuable feature of Siteminder is the way it handles bulk traffic. The features it has, in terms of routing the traffic and load balancing, are good.""The single sign-on is the solution's most valuable feature""IWA is an out-of-the-box feature. The SAML-based federation is standard for all tools. However, CA Single Sign-On has made the federation configuration way too simple and handy to set up and use."

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Cons
"More additional features as far as the REST is concerned, because we have something which was the predecessor to REST. A lot of the features which were in the predecessor have not necessarily been ported over to REST yet.""The initial setup was somewhat complex.""We'd like to see the creation of some kind of memo field for each device account, which could be used, in our network at least, to leave a note about the device for either the security or network engineering team members.""Performance of PIM could be better and intended for usability as well as security.""The web access piece needs improvement. We have version 9.5 or 9.9.5, and now we have to upgrade to version 10.""Initial setup is complex. Lots of architecture, lots of planning, and lots of education and training are needed.""The issue of technical support is crucial, as there are not many specialized partners available in Brazil to provide this service. While English language support is of good quality, there is a significant shortage of partners capable of meeting the demand locally.""This is probably a common thing, but they do ask for a lot of log files, a lot of information. They ask you to provide a lot of information to them before they're willing to give you anything at all upfront. It would be better if they were a little more give-and-take upfront: "Why don't you try these couple of things while we take your log files and stuff and go research them?" A little bit of that might be more helpful."

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"We would like to the OAuth be more stable, more issues being fixed rather than not.""I would prefer to see their SAML integration be a more streamlined and easier interface.""I'd like to see a rework of the user directory configuration.""Better documentation. I went through some sessions on single sign-on for version 12.7.""An area Siteminder could improve on is that there are a few limitations, in terms of new protocols for OpenID. If I want to have different scopes, the features are limited. They also do not have APIs exposed, which is a major drawback. API is a feature I would like to see included in the next release.""The technical support could be better.""They need to make configurations easier, and not have the engineer having to guess what will happen when he changes a particular setting.""We're currently unable to find information about if the solution can do a full implementation with SQL. Some better and more accessible documentation for new users or those curious about the product would be helpful."

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Pricing and Cost Advice
  • "Pricing and licensing depend on the environment."
  • "It is not a cheap solution. It is expensive as compared with other solutions. However, it is one of the best solutions in their domain."
  • "It can be an expensive product."
  • "Cost efficiency is the number one thing that can be improved in my mind. This would change lots of companies minds on purchasing the product."
  • "The cost is high compared to other products."
  • "CyberArk provides all the features bundled. This is compared to other vendors who provide them as a different license for each functionality."
  • "Our risk is definitely significantly lower. Also, our resources are low."
  • "If you are looking at implementing this solution, buy the training and go to it."
  • More CyberArk Privileged Access Manager Pricing and Cost Advice →

  • "The price is quite comparable to the other enterprise-level solutions in that market."
  • "I recommend conducting a PoC on every available product before choose one."
  • "CA solutions are generally expensive but for the customer the ROI is big."
  • "Symantec Siteminder is expensive; they could definitely do better on the price."
  • "The licensing is fair for this solution."
  • "Siteminder is a little costly. You pay for licensing, and they offer packages, so if you have less users, then you have to buy different products at different prices. If you have more of a user base, then the package is different. They also include other features—for example, if you have a database and you're using Siteminder, then it's good to use a Semantic-specific database, but if you are using less, then you have to purchase the database separately. Whereas if you are going for a bigger license, then it comes within the package. It depends on which plan you are using."
  • "The pricing is reasonable."
  • More Symantec Siteminder Pricing and Cost Advice →

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    Questions from the Community
    Top Answer:We evaluated Sailpoint IdentityIQ before ultimately choosing CyberArk. Sailpoint Identity Platform is a solution to manage risks in cloud enterprise environments. It automates and streamlines the… more »
    Top Answer:The product is expensive. I rate the product’s pricing a seven out of ten, where one is cheap and ten is expensive.
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    Ranking
    Views
    11,160
    Comparisons
    6,378
    Reviews
    34
    Average Words per Review
    621
    Rating
    8.9
    17th
    out of 37 in Access Management
    Views
    1,819
    Comparisons
    1,376
    Reviews
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    Average Words per Review
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    Also Known As
    CyberArk Privileged Access Security
    Single Sign-On, SiteMinder, CA SSO, Layer7 SiteMinder
    Learn More
    Overview

    CyberArk Privileged Access Manager is a next-generation solution that allows users to secure both their applications and their confidential corporate information. It is extremely flexible and can be implemented across a variety of environments. This program runs with equal efficiency in a fully cloud-based, hybrid, or on-premises environment. Users can now protect their critical infrastructure and access it in any way that best meets their needs.

    CyberArk Privileged Access Manager possesses a simplified and unified user interface. Users are able to manage the solution from one place. The UI allows users to view and manage all of the information and controls that administrators need to be able to easily access. Very often, management UIs do not have all of the controls and information streamlined in a single location. This platform provides a level of visibility that ensures users will be able to view all of their system’s most critical information at any time that they wish.

    Benefits of CyberArk Privileged Access Manager

    Some of CyberArk Privileged Access Manager’s benefits include:

    • The ability to manage IDs and permissions across a cloud environment. In a world where being able to work remotely is becoming increasingly important, CyberArk Privileged Access Manager is a very valuable tool. Administrators do not need to worry about infrastructure security when they are away from the office. They can assign and manage security credentials from anywhere in the world.
    • The ability to manage the program from a single centralized UI. CyberArk Privileged Access Manager’s UI contains all of the system controls and information. Users now have the ability to view and use all of their system’s most critical information and controls from one place.
    • The ability to automate user management tasks. Administrators can save valuable time by assigning certain management tasks to be fulfilled by the system itself. Users can now reserve their time for tasks that are most pressing. It can also allow for the system to simplify the management process by having the platform perform the most complex functions.

    Reviews from Real Users

    CyberArk Privileged Access Manager’s software stands out among its competitors for one very fundamental reason. CyberArk Privileged Access Manager is an all-in-one solution. Users are given the ability to accomplish with a single platform what might usually only be accomplished with multiple solutions.

    PeerSpot users note the truly all-in-one nature of this solution. Mateusz K., IT Manager at a financial services firm, wrote, "It improves security in our company. We have more than 10,000 accounts that we manage in CyberArk. We use these accounts for SQLs, Windows Server, and Unix. Therefore, keeping these passwords up-to-date in another solution or software would be impossible. Now, we have some sort of a platform to manage passwords, distribute the inflow, and manage IT teams as well as making regular changes to it according to the internal security policies in our bank."

    Hichem T.-B., CDO & Co-Founder at ELYTIK, noted that “This is a complete solution that can detect cyber attacks well. I have found the proxy features most valuable for fast password web access.”

    Symantec® SiteMinder is designed to secure the modern enterprise through a unified access management platform that applies the appropriate authentication mechanism to positively identify users; provides single sign-on and identity federation for seamless access to any application; enforces granular security policies to stop unauthorized access to sensitive resources; and monitors and manages the entire user session to prevent session hijacking. Finally, Symantec SiteMinder is battle-tested and has been deployed in the largest IT environments in the world.

    Sample Customers
    Rockwell Automation
    British Telecom, CoreBlox, DBS, HMS, Itera ASA and Simeo
    Top Industries
    REVIEWERS
    Financial Services Firm24%
    Computer Software Company13%
    Insurance Company12%
    Healthcare Company9%
    VISITORS READING REVIEWS
    Educational Organization30%
    Computer Software Company12%
    Financial Services Firm10%
    Manufacturing Company5%
    REVIEWERS
    Financial Services Firm39%
    Insurance Company7%
    Retailer7%
    Healthcare Company7%
    VISITORS READING REVIEWS
    Financial Services Firm34%
    Insurance Company11%
    Computer Software Company9%
    Manufacturing Company6%
    Company Size
    REVIEWERS
    Small Business21%
    Midsize Enterprise13%
    Large Enterprise66%
    VISITORS READING REVIEWS
    Small Business15%
    Midsize Enterprise38%
    Large Enterprise48%
    REVIEWERS
    Small Business8%
    Midsize Enterprise4%
    Large Enterprise88%
    VISITORS READING REVIEWS
    Small Business12%
    Midsize Enterprise5%
    Large Enterprise83%
    Buyer's Guide
    CyberArk Privileged Access Manager vs. Symantec Siteminder
    September 2023
    Find out what your peers are saying about CyberArk Privileged Access Manager vs. Symantec Siteminder and other solutions. Updated: September 2023.
    768,857 professionals have used our research since 2012.

    CyberArk Privileged Access Manager is ranked 1st in Privileged Access Management (PAM) with 142 reviews while Symantec Siteminder is ranked 17th in Access Management with 69 reviews. CyberArk Privileged Access Manager is rated 8.8, while Symantec Siteminder is rated 8.0. The top reviewer of CyberArk Privileged Access Manager writes "Lets you ensure relevant, compliant access in good time and with an audit trail, yet lacks clarity on MITRE ATT&CK". On the other hand, the top reviewer of Symantec Siteminder writes "Easy to implement and customize and very stable". CyberArk Privileged Access Manager is most compared with Cisco ISE (Identity Services Engine), Microsoft Entra ID, Delinea Secret Server, WALLIX Bastion and One Identity Safeguard, whereas Symantec Siteminder is most compared with PingFederate, ForgeRock, Okta Workforce Identity, PingID and IBM Tivoli Federated Identity Manager. See our CyberArk Privileged Access Manager vs. Symantec Siteminder report.

    See our list of best Access Management vendors.

    We monitor all Access Management reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.