We performed a comparison between DX Unified Infrastructure Management and Kaseya IT Center based on real PeerSpot user reviews.
Find out what your peers are saying about Zabbix, Microsoft, ServiceNow and others in Server Monitoring."The real value is our being able to pull all the historic data that we need in order to gather every little metric and nuanced piece of information from a given device, a given piece of infrastructure, in order for us to generate alerts."
"Monitoring infrastructure and business applications are the most valuable features."
"Great customized dashboards and drill down reports with auto serve analytics."
"Having all of our information within one tool set; our alerts, our monitors, and the things that our operations team needs to function."
"Another division handed us the opportunity to monitor their solutions as written, and UIM was very useful for that."
"The feature that we've found to be very helpful is the way the solution categorizes the devices to identify groups, groups of devices and clusters. This allows us to be aware of their position within the topology."
"Latest version of tool comes integrated with Jaspersoft reporting solution, giving excellent reports."
"The monitoring of the applications to let our business know when things are performing and that they're up and available."
"The solution's technical support is good."
"It is a product that is very easy to learn."
"It would be good to implement views showing the aggregated status graphically."
"The biggest feature that I've been hoping they would enhance on is inventory management: things like adding/removing nodes."
"We had to do some work to make what was more of a business class solution work at an enterprise level."
"We would like to see automatic network topology."
"I'd also like to see more probes. More probes in the sense that we were coming across devices that we're expected to monitor and manage for which, out of the box, there isn't a nice, clean solution. There are probes that are dedicated for certain devices and certain device types, which is great. But then there are times we come across nuanced products that we have to develop our own solution for. There are probes that exist in there that allow us to make a customized solution, but it takes a lot more time."
"There should be wider coverage of storage infrastructure."
"A useful feature to have would be automatic configuration per standard by new robots that check in for any particular customer."
"I think it can be improved by a greater provision of specialized technical support, as there are very few trained personnel there."
"In Kaseya, agents are shown as offline at times, and it is an area that is being improved."
"At times, there is degradation in performance."
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DX Unified Infrastructure Management is ranked 14th in Server Monitoring with 120 reviews while Kaseya IT Center is ranked 21st in Server Monitoring with 3 reviews. DX Unified Infrastructure Management is rated 8.2, while Kaseya IT Center is rated 8.0. The top reviewer of DX Unified Infrastructure Management writes "Easy to set up, simple to use, and offers great technical support". On the other hand, the top reviewer of Kaseya IT Center writes "A tool that helps a user speed up the process of installation and automate certain processes". DX Unified Infrastructure Management is most compared with DX SaaS, DX Spectrum, SCOM, ManageEngine OpManager and SolarWinds Server and Application Monitor, whereas Kaseya IT Center is most compared with Tanium.
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