Kaseya IT Center Overview

Kaseya IT Center is the #16 ranked solution in our list of top Server Monitoring tools. It is most often compared to SCCM: Kaseya IT Center vs SCCM

What is Kaseya IT Center?
IT Center overcome IT complexity and manage your entire IT environment to improve service quality, increase efficiency, and deliver new services rapidly and securely. IT Center is a comprehensive IT management solution that allows IT departments and Managed Service Providers (MSPs) to centrally manage and automate all of IT, from a single console.

Kaseya IT Center is also known as IT Center.

Buyer's Guide

Download the Server Monitoring Buyer's Guide including reviews and more. Updated: May 2021

Kaseya IT Center Customers
1st Community Federal Credit Union, AMC, All Coveredês, Atlanta Technology Force, Babcockês, Baker Triangle, BankFirst, Beltone New England, Big Brothers Big Sisters
Kaseya IT Center Video

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Jim Arvas
IT Support Admin at KuehneAndNadel
Real User
Top 5
Easy to learn and use with a helpful level of automation

What is our primary use case?

We use Kaseya IT Center to support our users. It issues and tracks support tickets. We run scripts, offer remote support, set reservations, and transfer files. We make groups that are similar to Active Directory and the teams are organized according to region.

Pros and Cons

  • "It is a product that is very easy to learn."
  • "At times, there is degradation in performance."

What other advice do I have?

Kaseya IT Center is a platform that is growing all the time. It is expanding with more scripts and new capabilities. My advice to anybody who is researching this solution is to consider that it is useful and very easy to learn. The biggest lesson that I have learned from using this solution is that when troubleshooting, it is important to do a proper investigation because the root cause may be an issue that is unrelated to what seems to be the problem. A good example of this is checking for connectivity. I would rate this solution an eight out of ten.
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Server Monitoring
Buyer's Guide
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