Compare Carbonite Server vs. Veeam Backup for Office 365

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Most Helpful Review
Use Carbonite Server? Share your opinion.
Find out what your peers are saying about Carbonite Server vs. Veeam Backup for Office 365 and other solutions. Updated: January 2021.
456,812 professionals have used our research since 2012.
Quotes From Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros
"This solution gives me the full insight without having to use other products, metrics, or reporting tools.""It has significantly reduced the amount of manual work required to manage your backup operations. We're going from an on-prem to a non-on-prem, we're all doing nonsolutions. So we really can't compare it against anything else.""It's taken our backup from being a full-time job to being when you need it, set it up. Our users could be empowered to access their own data backups. Which means we can alleviate a lot of the administration from the backup administrator.""There's no impact on the endpoint. It runs in the background and it's something that you install and then forget about.""The compression and deduplication are great for optimizing bandwidth and speed. I don't have to worry about it or think about it, and, because it's a SaaS solution, I don't have to worry about the storage size.""In terms of the speed of backup, it operates seamlessly, so I'd rate it as excellent... with my daily use and workload, quite honestly I don't even notice when it backs up.""Integration with Active Directory and the Azure platform make it a complete solution.""It's very easy to set up the storage across all platforms. This allows us to be dynamic and change on-the-fly."

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"The solution is very stable.""It does not slow down your computer or use a lot of resources as it works.""Technical support handled all our issues quickly and effectively.""It seems reliable and easy to use.""The Granular Restore of SQL feature has been a lifesaver more times than I can count. One of the main reasons for looking at Carbonite was their support for platforms like AIX and AS/400 Series."

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"Veaam technical support, from my perspective, is one of the best technical support I've ever engaged with.""I believe the solution is very scalable. We can continuously add mailboxes and sites.""The solution is easy to use. It's very simple and clients find it very easy to find all objects and things they need with the Veeam Explorer.""This is an easy-to-install easy-to-use solution for backing up Office 365 email.""I have used the technical support a few times and they've been reasonably helpful.""Veeam makes modular solutions, so you can install Veeam Backup for Office 365 and Veeam Backup and Replication in one single server. You can do an all in one installation, and roll it out.""It is easy to use and easy to recover files.""Backup and replication are the most valuable features."

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Cons
"I would like to see some of the code execute a little bit better when I add new licenses and assign licenses to users. I'd like to see that information update a little quicker.""The navigation of it needs improvement in terms of the UX. The product itself, it works as expected. It's all user experience and user interface improvements that could be made and it could be made a little more consumer-friendly.""I would like to see more customizable reports. I have reports going right now, but the daily report, for example, shows something like 40 jobs that ran when there are just a few endpoints on there. I'd like to just know if the endpoint was successfully backed up, not how many times. More customizable reports would be nice to have.""The setup was a little bit difficult for a non-IT person like me. My OneDrive is protected by multifactor authentication, and to get the backup to begin behind that multifactor authentication took a little bit of almost customized support, even though I was following the instructions and the videos. That process could have been easier.""There is room for improvement in the Knowledge Base and error reporting. I would like to see best practices in the Knowledge Base, and have the ability to diagnose errors without contacting support."

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"In the next release I would like to see an improvement in the auto failover option.""They do not yet have USB recovery but they are adding it in coming releases.""The support for object storage isn't quite there yet. Its public cloud support can be improved. I would love to see the public cloud support for object storage, and it would be great, but what I always hear from the folks at Carbonite is that in a lot of cases, it directly competes with their cloud offering. So, I don't know when or where that will go or if that will go anywhere, but we are hopeful to see something. The dashboard is a little outdated. If they gave it a facelift and put some better design around their dashboard, that would be tremendous. I generally care less about the visual aesthetics of an application as long as it does what it needed to do, which is true in the case of this solution. We also have the Microsoft 365 platform. Because they're two separate platforms, I have to log in to my Microsoft platform to manage it, and I have to log into my Carbonite server backup platform to manage it. Having these two coexist together in one management console is really what we're looking for, but we went for it knowing this. We also knew that there would be some integration coming down the road. So, we're again hoping to see some of that coming in 2021."

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"They should improve the backup and restoration time.""You can't really edit. For example, if you have created a backup for a user, you can't drill down on a granular level during the backup. You have to back up the mailbox completely. That's it. It would be helpful if you could at least go inside the mailboxes to choose what you want.""The solution announced many features two years ago, and they still have not happened, so I would hope that the next release has these ready to go.""While there really is nothing wrong with the product some small improvements in the interface could make it even easier to use.""It would be a great improvement to be able to recover cover a VM straight to on-prem.""The capacity storage is a challenge everywhere in the backup industry. The general feedback people are coming back to about this is that there is no deduplication based on it.""Technical support could be improved.""In the next release, it should have direct export to tape drive abilities and NDMP support."

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Pricing and Cost Advice
"I looked at this at the beginning of the year and I don't remember what the prices were for all the other services, but I thought that Metallic's was fair. It was also highly rated, which was even more important than cost because I need a reliable, secure, backup method."

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"We pay 9,000 dollars per year for our license.""The pricing is between $120 and $150 per year."

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"I think it's a fair price. It's around $36 per user, so I think it's a fair price for our customers.""The pricing is middle-of-the-road compared with competing products.""I'm not sure about the price, but I think it could be lower.""The cost is a bit on the high side.""It is not the cheapest solution in the market.""The pricing model makes this solution more expensive than it needs to be.""This is not a stand-alone product and requires a standard Veeam license for your organization in addition to the cost of the solution.""We looked at a few cloud options. When we did the comparison, we found it to be a cost-effective solution, and it included everything."

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Questions from the Community
Top Answer: This solution gives me the full insight without having to use other products, metrics, or reporting tools.
Top Answer: We are paying on a yearly basis and it comes out to about $3.80 a user per month. There are no other costs for the… more »
Top Answer: I would like to see some of the code execute a little bit better when I add new licenses and assign licenses to users… more »
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Also Known As
Carbonite Recover BackupVeeam Backup for Microsoft Office 365
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Metallic
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Veeam Software
Overview

Metallic is a division of Commvault that brings you powerful, enterprise-grade backup and recovery technology with simple cloud delivery. You’ll be up and running in as little as 15 minutes with no big upfront investment. Proven Commvault technology with built-in best practices means you’ll get fast, secure backups and speedy, granular restore to protect you against data loss. Metallic offers solutions for Office 365 backup & recovery, endpoint backup & recovery, as well as data protection for VMs, files, databases and cloud-native object storage. Whether you’re protecting 1 terabyte or 1,000, safeguard your data now and later with all the benefits of SaaS: from a simple free trial to hassle-free deployment.

Carbonite Server securely replicates data to the local backup server while securing a second copy in the cloud. Granular restore and local failover options ensure rapid recovery and minimal data loss. With integrated hardware and cloud failover for critical systems, Carbonite Server provides reliable data protection.

Veeam Backup for Microsoft Office 365 allows you to mitigate the risk of losing access to email data and helps to ensure data Availability to Office 365 users. This helps organizations comply with the policies, requirements and regulations due to long‑term archival, fully functional search and granular restore capabilities. Since it is integrated with Veeam Backup & Replication, the solution can be used to back up hybrid cloud environments and migrate mailbox data between Exchange Online and on‑premises Exchange organizations.

https://www.veeam.com/backup-microsoft-office-365.html

Offer
Learn more about Metallic
Learn more about Carbonite Server
Learn more about Veeam Backup for Office 365
Sample Customers
Learn more at Metallic.ioINLINE Commercial Construction, Hamilton CountyColumbia Power & Water Systems
Top Industries
VISITORS READING REVIEWS
Computer Software Company38%
Comms Service Provider23%
Financial Services Firm5%
Manufacturing Company4%
VISITORS READING REVIEWS
Comms Service Provider20%
Computer Software Company20%
Non Profit9%
Manufacturing Company8%
REVIEWERS
Government25%
Financial Services Firm13%
Wholesaler/Distributor13%
Logistics Company13%
VISITORS READING REVIEWS
Computer Software Company32%
Comms Service Provider21%
Educational Organization5%
Government4%
Company Size
No Data Available
No Data Available
REVIEWERS
Small Business53%
Midsize Enterprise18%
Large Enterprise29%
Find out what your peers are saying about Carbonite Server vs. Veeam Backup for Office 365 and other solutions. Updated: January 2021.
456,812 professionals have used our research since 2012.

Carbonite Server is ranked 15th in Cloud Backup with 3 reviews while Veeam Backup for Office 365 is ranked 8th in Cloud Backup with 18 reviews. Carbonite Server is rated 8.6, while Veeam Backup for Office 365 is rated 8.0. The top reviewer of Carbonite Server writes "Granular Restore feature has been a lifesaver, but the support for object storage isn't quite there yet". On the other hand, the top reviewer of Veeam Backup for Office 365 writes "Easy to back up company emails to the cloud and offers an easy ability to restore to the cloud". Carbonite Server is most compared with Veeam Backup & Replication, Zerto, Acronis Backup, Azure Backup and AvePoint Cloud Backup, whereas Veeam Backup for Office 365 is most compared with AvePoint Cloud Backup, Dell EMC CloudBoost, Acronis Backup, NetApp Cloud Backup and Spanning SaaS Backup. See our Carbonite Server vs. Veeam Backup for Office 365 report.

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