We performed a comparison between Centreon and Elastic Observability based on real PeerSpot user reviews.
Find out in this report how the two IT Infrastructure Monitoring solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."The most important feature is that it permits us to receive alarms if there is an incident within the infrastructure. The feature I love the most is the reporting feature, the MBI (Monitoring Business Intelligence) which permits us to send advanced reports to our customers in PDF format or in Doc format. We also deploy Centreon Map which gives our customers intuitive views of their information system."
"Centreon's most valuable features are preventative maintenance and cost-efficiency. Everything is monitored, and we get a log before the system fails. We have an opportunity to fix the issue and avoid downtime."
"Another feature we use is Business Activity, which provides us with an end-user perspective when a service is down or isn't working correctly. This is helpful when monitoring the KPIs. When we see a device or server that isn't working, we find the root cause."
"I find the product's scalability to be one of the most valuable features since it allows us to add unlimited devices for monitoring and to set up additional polling servers without additional license cost or downtime in our monitoring."
"E-mail alert notifications are valuable."
"It supports active monitoring so we don't have to use traps. From time to time traps are not very useful because we never know if they are actually working or not. The reporting part is also valuable as are the event logs. Using them we can check right away if something has had a hiccup."
"The customizable reports and dashboards are really flexible. We started this partnership with Centreon, when we were looking for a solution, because of the flexibility of the reporting. That's what we found to be most attractive in the solution. You can display the data as you want."
"The product is available in ISO image format, ready for deployment. Centreon also has a comprehensive guide and documentation that are simple and easy to follow."
"The tool's most valuable feature is centralized logging. Elastic Common Search helps us to search for the logs across the organization."
"Machine learning is the most valuable feature of this solution."
"It is a powerful tool that allows users to collect and transform logs as needed, enabling flexible visualization and analysis."
"We can view and connect different sources to the dashboard using it."
"The product has connectors to many services."
"Elastic APM has plenty of features, such as the Elastic server for Kibana and many additional plugins. It's a comprehensive tool when used as a logging platform."
"The solution allows us to dig deep into data."
"The ability to ensure that the data is searchable and maintainable is highly valuable for our purposes."
"Centreon supports officially 10,000 services per poller. That is not much for larger customers, because this limit is reached very quickly. We use it with three times the limit without any problems, but Centreon says, "Okay, we are only supporting it with 10,000 services." We are aware that increasing the limit has different impacts because they need to support it. However, for most customers, it would be be very good if they could increase the limit of services."
"During the initial setup we faced some issues. Part of it was because we had to become more knowledgeable in the solution. There are some gray areas and if you don't know the product well you may have issues. Another part of it was some bugs that we came across, although that's part of every software solution in IT nowadays. But the initial setup could be easier."
"Centreon is very bad with auto-scanning. It's very monolithic software. It doesn't have microservices and it only has basic clustering. You cannot, for example, have six or seven nodes for Centreon's cloud processes."
"I would like to see more plugins. That is something it needs. There is also room for improvement through dynamic thresholds, or self-discover thresholds. I would also like to see a discovery feature that could map the whole network environment and automatically suggest things."
"I would like to see a better UI, one which is more responsive."
"The most important issue is the capability to interconnect with other systems. It already exists for some of them. For example, the Stream Connector is something we use to populate data in another system. This kind of facility for connecting should exist for all products that it makes sense to have connected to a monitoring solution."
"The reporting has room for improvement."
"I think Centreon's security could be improved by leveraging AI. That's where things are heading in the industry."
"There's a steep learning curve if you've never used this solution before."
"There is room for improvement regarding its APM capabilities."
"The interface could be improved."
"Elastic Observability is difficult to use. There are only three options for customization but this can be difficult for our use case. We do not have other options to choose the metrics shown, such as CPU or memory usage."
"The tool's scalability involves a more complex implementation process. It requires careful calculations to determine the number of nodes needed, the specifications of each node, and the configuration of hot, warm, and cold zones for data storage. Additionally, managing log retention policies adds further complexity. The solution's pricing also needs to be cheaper."
"In the future, Elastic APM needs a portfolio iTool. They can provide an easy way to develop the custom UI for Kibana."
"The cost must be made more transparent."
"Elastic APM's visualization is not that great compared to other tools. It's number of metrics is very low."
Centreon is ranked 11th in IT Infrastructure Monitoring with 27 reviews while Elastic Observability is ranked 10th in IT Infrastructure Monitoring with 22 reviews. Centreon is rated 8.6, while Elastic Observability is rated 7.8. The top reviewer of Centreon writes "Proactive reporting guides our NOC on what needs to be fixed, saving them time". On the other hand, the top reviewer of Elastic Observability writes "The user interface framework lets us do custom development when needed. ". Centreon is most compared with Zabbix, PRTG Network Monitor, Nagios Core, Icinga and ManageEngine OpManager, whereas Elastic Observability is most compared with Dynatrace, New Relic, AppDynamics, Azure Monitor and Sentry. See our Centreon vs. Elastic Observability report.
See our list of best IT Infrastructure Monitoring vendors and best Cloud Monitoring Software vendors.
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