Centreon Pros and Cons

Centreon Pros

Matan Moser
Project Manager, Cloud Services with 501-1,000 employees
What we like about it is that, whereas with Nagios, by design, if you have five or six data centers, you have to open five or six web pages to see what's going on, In Centreon, this is all included in one page, a single site, one dashboard. You don't have to jump from one specific dashboard to the other.
I really like the filtering capabilities of it. You can easily tell what's critical next to what's okay, the state of the services. It's very easy to get the whole picture quickly.
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Guillain Sanchez
Solution Architect - Open Technology Solution - Airbus Group BU at a tech services company with 10,001+ employees
We are alerted on service impacts and not when something is down. We have saved a lot of time on non-business-hours intervention.
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Kadri Kalpus
Monitoring expert
It supports active monitoring so we don't have to use traps. From time to time traps are not very useful because we never know if they are actually working or not. The reporting part is also valuable as are the event logs. Using them we can check right away if something has had a hiccup.
The downtimes feature is helpful. If the ISP is doing some maintenance on its network, we have the option to put downtime on the devices or the services, so we won't get any false alarms.
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Fabien Hochstrasser
Operation Team Engineering with 1,001-5,000 employees
We have a single GUI where we can view the status of all our infrastructure.
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CEOCTObe66
CEO & CTO at a tech services company
The most important feature is that it permits us to receive alarms if there is an incident within the infrastructure. The feature I love the most is the reporting feature, the MBI (Monitoring Business Intelligence) which permits us to send advanced reports to our customers in PDF format or in Doc format. We also deploy Centreon Map which gives our customers intuitive views of their information system.
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ITProjec4a84
IT Project Owner
We have all our tickets inside Centreon in real-time and can monitor a lot of ELP and CLN in real-time for application purposes.
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Stephen Davies
Chief Technology Officer at a comms service provider with 51-200 employees
Valuable features include the ability to schedule downtime, intensity or depth of monitoring which it does, different plugin packs, Centreon MAP, Centreon BI.
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Jake Lao
Global Operations Center Lead at a logistics company with 10,001+ employees
I find the product's scalability to be one of the most valuable features since it allows us to add unlimited devices for monitoring and to set up additional polling servers without additional license cost or downtime in our monitoring.
The product is available in ISO image format, ready for deployment. Centreon also has a comprehensive guide and documentation that are simple and easy to follow.
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GlobalOp1568
Global Operations Center Engineer at a logistics company with 1,001-5,000 employees
What I like most about Centreon is that it is very flexible and customizable, based on the user and/or business needs. Centreon is very flexible when it comes to monitoring parameters. We can use scripts found on the internet or scripts created by our infra/apps team. Also, the data visualization features are very simple and straightforward, yet very informative.
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Viktor Muransky
Global IT Operations Manager
The most valuable feature is the monitoring of servers and networks, because we have a lot of them and need to maintain control.
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Centreon Cons

Matan Moser
Project Manager, Cloud Services with 501-1,000 employees
There are improvements that they need to make to their API. When we're using different systems and we want to disable monitoring for a specific server, we still can't do that through the API. That's something that's lacking.
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Guillain Sanchez
Solution Architect - Open Technology Solution - Airbus Group BU at a tech services company with 10,001+ employees
The most important issue is the capability to interconnect with other systems. It already exists for some of them. For example, the Stream Connector is something we use to populate data in another system. This kind of facility for connecting should exist for all products that it makes sense to have connected to a monitoring solution.
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Kadri Kalpus
Monitoring expert
Improvements I would like to see include a discovery solution, better reports, and end-to-end monitoring.
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Fabien Hochstrasser
Operation Team Engineering with 1,001-5,000 employees
Sometimes, when the GUI and some of the search fields are being reset, and I return to the page, then I have to set them again. Therefore, some improvement on the UI and the filtering is needed.
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CEOCTObe66
CEO & CTO at a tech services company
I would like to see a better UI, one which is more responsive.
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ITProjec4a84
IT Project Owner
To get it started is a lot of work, since it comes empty. We had to push information into it to make it work.
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Stephen Davies
Chief Technology Officer at a comms service provider with 51-200 employees
I went through a few things with them to do with Centreon MAP, to do with active polygons, being able to draw an area and make that active. The functionality was in the older version of Centreon MAP and in the new version, which was a complete rewrite, they dropped it.
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Jake Lao
Global Operations Center Lead at a logistics company with 10,001+ employees
The Home view could be improved by adding customization functions that allow users to change the size of the widgets for a more uniform layout.
Centreon technical support is only available during Central European business hours. When it comes to critical business solutions, there should be a 24/7 hotline that customers can rely on.
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GlobalOp1568
Global Operations Center Engineer at a logistics company with 1,001-5,000 employees
Centreon needs to improve the granularity of the data as well as the graphical data. It would also be better to if there was improvement to the filtering/grouping system as well as the creation of views.
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Viktor Muransky
Global IT Operations Manager
Release management and quality of testing need improvement, because with each major upgrade we have many issues coming in. Then, it takes several minor upgrades to get rid of them.
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