We performed a comparison between Centreon and Fortinet FortiSIEM based on real PeerSpot user reviews.
Find out in this report how the two IT Infrastructure Monitoring solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."The most valuable feature is the ability to build an abstraction of service visualization. You can add services to an entity called Business Activities and you can see the state of these activities."
"The customizable reports and dashboards are really flexible. We started this partnership with Centreon, when we were looking for a solution, because of the flexibility of the reporting. That's what we found to be most attractive in the solution. You can display the data as you want."
"Valuable features include the ability to schedule downtime, intensity or depth of monitoring which it does, different plugin packs, Centreon MAP, Centreon BI."
"The downtimes feature is helpful. If the ISP is doing some maintenance on its network, we have the option to put downtime on the devices or the services, so we won't get any false alarms."
"We are alerted on service impacts and not when something is down. We have saved a lot of time on non-business-hours intervention."
"Centreon's most valuable features are preventative maintenance and cost-efficiency. Everything is monitored, and we get a log before the system fails. We have an opportunity to fix the issue and avoid downtime."
"You can concentrate and orchestrate several other solutions from other vendors. You can consolidate those solutions all in one place, then maintain and monitor from that single point. This creates ease of use. It is a very powerful solution from this point of view."
"It is decentralized, which is better, because you can reduce the load from a single system. Also, you get a better view because it's more independent. Then, for the management, it's nice because they have one central system. With that, they can manage all the other systems, as well. This means they don't have to configure each system by system. They can configure it from one single interface."
"It's easy to manage. There's a web interface and a command line, depending on what the user is comfortable with. There's a large knowledge base available, and the support is timely."
"FortiSIEM provides a single PIN to monitor SOC and NOC. It's a nice tool for integration and monitoring. It provides multiple categories for monitoring based on security designations like low, medium, and high."
"Fortinet FortiSIEM provides good detection against advanced threats."
"I like FortiSIEM because it integrates natively with our other Fortinet solutions and the Fortinet Fabric, but it also integrates with Cisco, Palo Alto and other security fabrics."
"Technical support is helpful."
"FortiSIEM is a great tool for making security processes transparent."
"Fortinet FortiSIEM is easy to use."
"Fortinet FortiSIEM is less costly than other products and is available 24/7."
"During the initial setup we faced some issues. Part of it was because we had to become more knowledgeable in the solution. There are some gray areas and if you don't know the product well you may have issues. Another part of it was some bugs that we came across, although that's part of every software solution in IT nowadays. But the initial setup could be easier."
"I think Centreon's security could be improved by leveraging AI. That's where things are heading in the industry."
"I would like to see an improvement of the communication with big data systems, because Centreon is a monitoring system. In our point of view, Centreon should be a part of a source for a big data system, not a big data system itself. So, it should be easier to add data from the Centreon system to a big data system. For example, it should be able to teach machine learning."
"There are improvements that they need to make to their API. When we're using different systems and we want to disable monitoring for a specific server, we still can't do that through the API. That's something that's lacking."
"Currently, we have to go through all of the different templates and take a look at how the template is configured, and how specific parameters may change across different templates with different precedents, megatons, etc. It's a lot of work and involves trial and error. I wish they could simplify the process."
"It is necessary to improve service monitoring of database services in the free version."
"The reporting has room for improvement."
"The problem with the reporting is you have to configure the report, and after that, you will have the same report every month, every week, every day. You have to sync it in order to have a great report."
"Our team tried configuring MS SQL database logs with Fortinet FortiSIEM, but it did not work for some time."
"They could work on their documentation. If there's anything about the solution that needs improvement, it's that. For example, documentation already is on a very high level but specifically on the CLI there are tons of features which can be fine-tuned and thousands of commands are very difficult to document. If they could make this easier, it would improve the overall solution."
"The nodes on our network did not comply with the SIEM solution. They use a different format parking log."
"Fortinet FortiSIEM could improve by having a signature update."
"Creating parsers to try make unknown events or currently unsupported devices produce meaningful information is extremely cumbersome."
"The process of installing Fortinet FortiSIEM and the customization of the alerts take too long."
"The backup and recovery process for this solution needs improvement."
"The dashboard needs to improve."
Centreon is ranked 11th in IT Infrastructure Monitoring with 27 reviews while Fortinet FortiSIEM is ranked 8th in Security Information and Event Management (SIEM) with 63 reviews. Centreon is rated 8.6, while Fortinet FortiSIEM is rated 7.6. The top reviewer of Centreon writes "Proactive reporting guides our NOC on what needs to be fixed, saving them time". On the other hand, the top reviewer of Fortinet FortiSIEM writes "It's cheaper than other solutions with the same features but lacks integration with many third-party vendors". Centreon is most compared with Zabbix, PRTG Network Monitor, Nagios Core, Icinga and Nagios XI, whereas Fortinet FortiSIEM is most compared with IBM Security QRadar, Microsoft Sentinel, Splunk Enterprise Security, LogRhythm SIEM and Wazuh. See our Centreon vs. Fortinet FortiSIEM report.
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