We performed a comparison between Cisco Secure Endpoint and Webroot Business Endpoint Protection based on real PeerSpot user reviews.
Find out in this report how the two Endpoint Protection Platform (EPP) solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."It is stable and scalable."
"The setup is pretty simple."
"The product's initial setup phase is very easy."
"NGAV and EDR features are outstanding."
"Fortinet FortiEDR's firewalling, rule creation, monitoring, and inspection profiles are great."
"Fortinet FortiEDR's scalability is quite good, and you can add licenses to the solution."
"This is stable and scalable."
"Fortinet FortiEDR made our clients feel secure and more at ease, knowing that they had an EDR solution that would close the gap in their security posture."
"Its most valuable features are its scalability and advanced threat protection for customers."
"The most valuable feature is its threat protection and data privacy, including its cyber attack and data protection, as we need to cover and protect data on user devices."
"The integration with other Cisco products seemed to be really effective. We had Umbrella in place and we were using AnyConnect as well as Firepower. Once a threat was detected, being able to do the threat lookups and the live tracking was really useful."
"appreciate the File Trajectory feature, as it's excellent for an analyst or mobile analyst. I can track everything that happens on our server from my PC or device. Integration with SecureX is a welcome feature because it connects Cisco's integrated security portfolio with our complete infrastructure. Sandboxing is helpful, and integration with the Cisco environment is excellent as we use many of their products, and that's very valuable for us."
"Definitely, the best feature for Cisco Secure Endpoint is the integration with Talos. On the backend, Talos checks all the signatures, all the malware, and for any attacks going on around the world... Because Secure Endpoint has a connection to it, we get protected by it right then and there."
"The simplicity of use is its most valuable feature. You can very clearly see things."
"The most valuable feature at this moment is that Cisco AMP or Cisco Secure Endpoint solution is delivering a lot of things, and I always say to a lot of customers that if we didn't have Cisco AMP, we probably would have had ransomware somewhere. So, it's protecting us very well from a lot of hackers, malware, and especially ransomware."
"The visibility and insight this solution gives you into threats is pretty granular. It has constant monitoring. You can get onto the device trajectory to look at a threat, but you can also see what happened prior to the threat. You can see what happened after the threat. You can see what other applications were incorporated into the execution of the threat. For example, you have the event, but you see that the event was launched by Google Chrome, which was launched by something else. Then, after the event, something else was launched by whatever the threat was. Therefore, it gives you great detail, a timeline, and continuity of events leading up to whatever the incident is, and then, after. This helps you understand and nail down what the threat is and how to fix it."
"The most valuable features of the solution include the endpoint navigation protection, the protection related to the EMS service, as well as the control and the cloud integration capabilities."
"The initial setup was straightforward. It took five minutes. I installed the solution myself."
"The initial setup is not complex at all. It's very straightforward."
"It is very lightweight on the workstations, not slowing them down while still doing its job very well."
"Low performance requirements."
"Probably, compared to other antivirus programs, what we like about it is it is lightweight."
"It is pretty unintrusive. It doesn't take over the system like McAfee or Norton. It doesn't use a whole lot of resources. McAfee and Norton use a lot of resources."
"I rate the initial setup phase a ten on a scale of one to ten, where one is difficult, and ten is easy."
"We find the solution to be a bit expensive."
"We'd like to see more one-to-one product presentations for the distribution channels."
"Once, we had an event that was locked and blocked, but information about it came to us two or three days later."
"The security should be strong for the cloud. Some applications are on-prem and some are on the cloud. Fortinet should also have strong security for the cloud. There should be more security for the cloud."
"The support needs improvement."
"FortiEDR can be improved by providing more detailed reporting."
"FortiEDR could add a separate scanning dashboard. In incident management, we prefer to remove the endpoint system from the environment and scan the system. We typically use Symantec for that, but if we want to use FortiEDR for that, then we need a scanning tab to clarify things."
"We've had a lot of false positives; things incorrectly flagged that require manual configuration to allow. Even worse, after we allow a legitimate program, it sometimes gets flagged again after an update. This has caused a lot of extra work for my team."
"Its price is okay for us, but it can always be better. There's always room for improvement when it comes to pricing."
"This product has issues with the number of false positives that it reports."
"It is not very stable because we have new versions four times a year, which fixes bugs. We had some problems with some deployments."
"We have had some problems with updates not playing nice with our environment. This is important, because if there is a new version, we need to test it thoroughly before it goes into production. We cannot just say, "There's a new version. It's not going to give us any problems." With the complexity of the solution using multiple engines for multiple tasks, it can sometimes cause performance issues on our endpoints. Therefore, we need to test it before we deploy. That takes one to three days before we can be certain that the new version plays nice with our environment."
"Maybe there is room for improvement in some of the automated remediation. We have other tools in place that AMP feeds into that allow for that to happen, so I look at it as one seamless solution. But if you're buying AMP all by itself, I don't know if it can remove malicious software after the fact or if it requires the other tools that we use to do some of that."
"It's pretty good as it is, but its cost could be improved."
"One of the things that Cisco Secure Endpoint really needs is that it's not just Secure Endpoint, it's a point product, and I think we really need to move into solution-based selling, designing, and architecting. So that we're not worried about putting things on endpoints and selling 'x' amount of endpoints, but to provide a solution that covers all of the remote access and sell them as solutions that cover multiple things."
"The product does not provide options like tunnel creation or virtual appliances."
"I did notice that my OS slowed down, but I don't know if that's due to Webroot."
"It needs to improve the problems with the faster connection, and have a huge reduction in false positives."
"Their customer support should be better. We started having some issues with it, and we didn't get the required support."
"We need more control over when upgrades to the app are rolled out."
"I want Webroot to be easier to use and set up. It is not very intuitive."
"The solution could improve by providing better ransomware protection."
"It would be great if there was a feature which would allow you to scan an individual file on an endpoint user's computer."
"We need to know more details about how the virus interacted with the computer."
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Cisco Secure Endpoint is ranked 10th in Endpoint Protection Platform (EPP) with 43 reviews while Webroot Business Endpoint Protection is ranked 34th in Endpoint Protection Platform (EPP) with 30 reviews. Cisco Secure Endpoint is rated 8.6, while Webroot Business Endpoint Protection is rated 8.2. The top reviewer of Cisco Secure Endpoint writes "Single dashboard management, quick infrastructure threat detection, and high level support". On the other hand, the top reviewer of Webroot Business Endpoint Protection writes "Lightweight and not hard to set up however, does not offer good reporting". Cisco Secure Endpoint is most compared with Microsoft Defender for Endpoint, Cortex XDR by Palo Alto Networks, CrowdStrike Falcon, Check Point Harmony Endpoint and Cisco Umbrella, whereas Webroot Business Endpoint Protection is most compared with Microsoft Defender for Endpoint, CrowdStrike Falcon, Huntress, Intercept X Endpoint and Bitdefender GravityZone Enterprise Security. See our Cisco Secure Endpoint vs. Webroot Business Endpoint Protection report.
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