Cisco Contact Center Enterprise is ranked 2nd in Contact Center Infrastructure while Genesys Cloud is ranked 2nd in Contact Center Platforms. Cisco Contact Center Enterprise is rated 0.0, while Genesys Cloud is rated 0.0. On the other hand, Cisco Contact Center Enterprise is most compared with Cisco CCX, Five9, Mitel Contact Center Solutions, NEC UNIVERGE UC&C Contact Center and Aspect Unified IP, whereas Genesys Cloud is most compared with Amazon Connect, Avaya IX Contact Center, Cisco CCX, Five9 and Mitel Contact Center Solutions.
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