Ranking | |
Views 4,626 Comparisons 2,835 Reviews 0 Followers 67 Avg. Rating N/A | Views 305 Comparisons 106 Reviews 0 Followers 24 Avg. Rating N/A |
Top Comparisons | |
Compared 30% of the time. Compared 27% of the time. Compared 24% of the time. | Compared 100% of the time. |
Also Known As | |
Contact Center Enterprise | Business Communications Manager |
Learn | |
Cisco | SAP |
Overview | |
Cisco Unified Contact Center Enterprise delivers intelligent contact routing, call treatment, network-to-desktop computer telephony integration (CTI), and multichannel contact management over an IP infrastructure. It combines multichannel automatic call distributor (ACD) functionality with IP telephony in a unified solution. This makes it easier for your company to rapidly deploy a distributed contact center infrastructure. | The SAP Business Communications Management rapid-deployment solution provides preconfigured contact center functions and is integrated into CRM. It's contents include:
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Offer | |
Learn more about Cisco Contact Center Enterprise | Learn more about SAP Business Communications Manager |
Sample Customers | |
Cimpress, Energisa, Raiffeisen Bank | Kaeser Kompressoren |
See also Cisco Contact Center Enterprise Reviews, SAP Business Communications Manager Reviews, and our list of Best Contact Center Infrastructure Companies.