We performed a comparison between Cisco Intersight and Splunk ITSI (IT Service Intelligence) based on real PeerSpot user reviews.
Find out in this report how the two Cloud Management solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."What I like most about Cisco Intersight is its manageability."
"I like Intersight because of the integration with HashiCorp, Kubernetes, and each cloud because Intersight is the IO module."
"Provides an overall view using a single portal."
"The product has good integration."
"The tool helps to manage Cisco servers."
"Cisco Intersight has valuable features for workflow automation and inventory administration."
"Scalable portfolio of services for remote device management, with good cloud integration. It's also easy to set up."
"We enjoy having an inside view of all the data centers and all the EdgeX nodes within a single portal rather than going into the EdgeX connections one by one."
"The most valuable feature is the Glass Tables. It gives you a nice, good overview of your KPIs. It's really slick and clean."
"ITSI's most valuable feature is that it's easy to integrate DLP."
"The most valuable features are the agility, being able to ingest many data sources with no limitation on capacity."
"We liked the built-in calculation of health scores."
"The root cause analysis is very helpful for us."
"The feature that stood out to me most from Splunk IT Service Intelligence (ITSI) was automated dashboarding or reporting. The solution lists the severity level of issues, and the response times."
"One of the excellent features is the service analyzer, which is truly impressive."
"Alerts and episodes are valuable to me."
"When new features are added, the service becomes full of bugs."
"Cisco Intersight needs some improvement in terms of stability. Hybrid cloud management and proper hyperscaler tie-up are other areas for improvement."
"The usability must be better."
"The unique problem with Cisco Intersight is that it's not supporting some players."
"The product could be easy to use."
"It's a very complex solution."
"An area for improvement in Cisco Intersight is automation. It needs more automation capabilities. Apart from enhanced automation, I want Cisco Intersight to integrate with third-party monitoring tools in its next release."
"The solution needs some enhancement in order to build the cluster in two nodes."
"The data recovery has room for improvement."
"Predictive analytics, in terms of preventing incidents before they occur, still needs time to mature."
"We experience occasional delays in receiving solutions from Splunk technical support. Splunk's support for P3 cases seems inadequate, as they frequently switch support personnel. For instance, in a single P3 case, we had three different technical support representatives assigned. We were ultimately forced to escalate the issue to our account manager to get it resolved. In essence, we never receive complete support from a single point of contact; instead, the support team keeps changing, necessitating us to explain the problem from scratch each time."
"We also faced challenges relating to UI development."
"After upgrading Splunk ITSI from version 4.11 to 4.13, the analyzer stopped finding values for KPS and services."
"I believe the refresh time should be faster."
"The license cost is expensive."
"Integration is the most critical area to improve in Splunk IT Service Intelligence (ITSI). It wasn't a great experience because you had to do a little back and forth to integrate the solution."
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Cisco Intersight is ranked 13th in Cloud Management with 10 reviews while Splunk ITSI (IT Service Intelligence) is ranked 5th in IT Alerting and Incident Management with 28 reviews. Cisco Intersight is rated 7.8, while Splunk ITSI (IT Service Intelligence) is rated 8.2. The top reviewer of Cisco Intersight writes "Scalable and easy to set up portfolio of services; good for remote device management and other functions". On the other hand, the top reviewer of Splunk ITSI (IT Service Intelligence) writes "Provides great end-to-end visibility into our network environment and helped us reduce alert noise". Cisco Intersight is most compared with Cisco UCS Manager, HPE OneView, IBM Turbonomic, Cisco UCS Director and VMware Aria Automation, whereas Splunk ITSI (IT Service Intelligence) is most compared with ServiceNow IT Operations Management, Grafana, Dynatrace, BMC TrueSight Operations Management and Splunk APM. See our Cisco Intersight vs. Splunk ITSI (IT Service Intelligence) report.
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