Compare Cisco ScanSafe Web Security SaaS vs. Symantec Secure Web Gateway

Cisco ScanSafe Web Security SaaS is ranked 10th in Web Security Gateways with 1 review while Symantec Secure Web Gateway is ranked 6th in Web Security Gateways with 4 reviews. Cisco ScanSafe Web Security SaaS is rated 7.0, while Symantec Secure Web Gateway is rated 6.6. The top reviewer of Cisco ScanSafe Web Security SaaS writes "Good cyber security features; could simplify for users". On the other hand, the top reviewer of Symantec Secure Web Gateway writes "Quite scalable but it is more complex than it needs to be and would be better with modernized deployment strategies". Cisco ScanSafe Web Security SaaS is most compared with Cisco Umbrella, Zscaler Internet Access and Forcepoint Web Security, whereas Symantec Secure Web Gateway is most compared with Cisco Umbrella, Zscaler Internet Access and Forcepoint Web Security.
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Most Helpful Review
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Find out what your peers are saying about Cisco, Zscaler, Forcepoint and others in Web Security Gateways. Updated: May 2020.
418,350 professionals have used our research since 2012.
Quotes From Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros
The cyber security features they offer are most trusted

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It is quite scalable. If a user needs to do more deployments, they can just add them.In terms of most valuable features, I like the ICAP capability and URL filtering the most.It's nice to have it in the cloud where we can pull the reporting together for it so we can see what's happening in machines at different locations.The most valuable feature is the endpoint security.

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Cons
Setup is not that difficult, but it really requires proper technical training.

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Difficult and time-consuming to deploy and update.Depending on the severity of the issue, I think they can be a bit slow - a few days for the low severity cases, but for the severe cases normally they contact you back in a couple of hours.It needs to be easier to set up rules for what sites it should allow or not allow us in certain areas of our computer for programs. It would also be nice really nice to have it give you better information about what it's finding. A lot of the alerts we get are very difficult to understand what it's actually telling you. It's too generic.There's a need for increased firewall functionality and capabilities. I'm not seeing a competitive Symantec cloud product. Specifically, functionalities with security as filtering from the cloud. I am aware that there is a product, a proxy in the cloud but I have compared it with other vendors and I don't find it that powerful. I think the worst thing that we're experiencing is very poor and inadequate technical support. It seems to me that tech support engineers aren't qualified to fulfill their job duties.

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Pricing and Cost Advice
Information Not Available
Pricing and licensing is stunted and licensing is expensive. We have many customers who are now thinking about other solutions due to the cost.

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Ranking
10th
Views
600
Comparisons
509
Reviews
1
Average Words per Review
336
Avg. Rating
7.0
6th
Views
1,402
Comparisons
1,091
Reviews
4
Average Words per Review
582
Avg. Rating
6.5
Top Comparisons
Also Known As
ScanSafe Web Security SaaSSymantec Complete Website Security
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Overview

Cisco ScanSafe is a cloud hosted web filtering service which enables you to create, enforce and monitor Web usage policies. Layering real time rule-based filters with up-to-date and accurate categorization database, Web Filtering enforces your organization's acceptable usage policy, protecting you from the legal liabilities of inappropriate content, reducing bandwidth congestion and improving employee productivity.

Complete Website Security goes far beyond encryption to deliver protection for websites, data and applications—with 24/7 control that helps to mitigate risk and helps to ensure uninterrupted performance for every website. Multi-layered security and controls make our certificate issuance and authentication processes one of the most rigorous in the industry. Automated management pinpoints certificate and website weaknesses due to unexpected expirations, flawed installations, deprecation and critical vulnerabilities in the event of attacks. Meanwhile, Symantec’s unified security identifies worldwide security vulnerabilities, delivers real-time analytics and helps our customers to protect against damage 24/7. It's why we've become the name people trust.

Offer
Learn more about Cisco ScanSafe Web Security SaaS
Learn more about Symantec Secure Web Gateway
Sample Customers
Arup Group, Gobierno de Castilla-La Mancha, K&L Gates, New South Wales Rural Fire Service, Transplace
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Top Industries
No Data Available
VISITORS READING REVIEWS
Software R&D Company30%
Comms Service Provider11%
Healthcare Company9%
Transportation Company8%
Find out what your peers are saying about Cisco, Zscaler, Forcepoint and others in Web Security Gateways. Updated: May 2020.
418,350 professionals have used our research since 2012.
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