We performed a comparison between Cisco UCS Manager and PagerDuty Operations Cloud based on real PeerSpot user reviews.
Find out what your peers are saying about Zabbix, Datadog, Auvik and others in IT Infrastructure Monitoring."From a usability and functionality perspective, Cisco UCS Manager is very good."
"The reporting functionality will give you any report you want."
"Cisco UCS has different layers of security, and you can do multiple installations of your LIAMs on top of the server and Blade. You can install VMware, Windows Server, Hyper-V, etc."
"The most valuable features are flexibility and management."
"Technical support has been good so far. We haven't had any issues with them. We're satisfied with the level of service they provide our company."
"Ease of management is certainly the most valuable feature in this product."
"Cisco UCS Manager is overall a good package because it gives a GUI interface and a CLI."
"The solution is highly scalable, mainly because of the templates that make it easy for you to actually edit on the system."
"A cool feature is that it helps us to understand the flow of the alert. If the alert was coming to the current on-call and he didn't catch the call or didn't notice it for any reason, it starts being escalated automatically, according to the escalation schedule, or to other teammates. You can see the flow very easily on your phone or via the website, if you want to do a post-mortem."
"The most valuable features of PagerDuty are customization, access, policies, and different rules regarding the path of escalation. Additionally, it's easy to use and create overrides. For example, if you all are on a call for one week each, but somebody wants to go on PTO, the team needs to swap shifts in PagerDuty. This is easy to do by creating overrides to switch up the set schedules. It's very user-friendly in that aspect. It works well for monitoring and alerting."
"Notification is the most valuable feature."
"The most valuable feature is definitely the flexibility of the schedule. The mobile app is quite also good for what we do: for receiving alerts, acknowledging, assigning, adding new responders. It has rich features for our needs."
"The product has valuable on-call scheduling, escalation, and incident workflow management features."
"The initial setup is straightforward."
"Alert deduplication and noise reduction for alerts are the major features that I found useful."
"PagerDuty's best features are the dedicated application that allows me to reach my engineers immediately and the ability to directly assign specific tasks to individuals and have them report back."
"The integration with other solutions could be better. I think Cisco can only integrate using Intersight. There is a second interface available as a SaaS platform, in the cloud, or on-premise. It's based on the Redfish protocol, which is standard for all the B-series servers in the market. We can integrate other solutions using API."
"I would like to see Cisco UCS optionally work as a hyper-converged system because right now, it only operates as a converged system."
"Upgrading the firmware is a difficult procedure."
"We have three data centers and if we could manage all three data centers using one interface, it would be great."
"The automation within the solution needs to be simplified."
"In the next release, I would like to see improvements made to their security."
"Cisco UCS Manager is not a scalable solution because once you have 160 blades, it cannot be expanded more."
"Getting a CLI report on routers, switches, or any other CLI configuration device is difficult."
"The user interface could be more intuitive."
"PagerDuty could improve the event orchestration by enhancing features, such as easier condition setup inside the orchestration."
"PagerDuty should be integrated with other tools, so it can import the IT roster automatically. Our other rules continue to work once they're configured, but the roster must be added manually."
"There is room for improvement with the time schedule. The way the schedule currently works is you assign all the team members in one schedule and it automatically spreads them around throughout the schedule... It would be better to be able to edit the schedule and place my team members where I want, or at least to have that option in addition to the automatic process."
"It cannot be integrated with our upgraded Jira system."
"The solution does not code all alerts correctly so sometimes you get false positives or multiple alerts for the same issue."
"Something that needs to be improved, is adding multilingual support."
"The product can be improved by including out-of-the-box integration with other standard tools used in our fields such as Confluence, and Jira."
Cisco UCS Manager is ranked 30th in IT Infrastructure Monitoring with 21 reviews while PagerDuty Operations Cloud is ranked 1st in IT Alerting and Incident Management with 35 reviews. Cisco UCS Manager is rated 8.0, while PagerDuty Operations Cloud is rated 8.8. The top reviewer of Cisco UCS Manager writes "Stable and resilient, but slightly more complicated to deploy". On the other hand, the top reviewer of PagerDuty Operations Cloud writes "Effectively generates alerts for incidents, making it suitable for 24/7 monitoring of infrastructure". Cisco UCS Manager is most compared with Cisco Intersight, Nutanix Prism, HPE OneView, Zabbix and Datadog, whereas PagerDuty Operations Cloud is most compared with Opsgenie, ServiceNow, JIRA Service Management, Splunk On-Call and Everbridge IT Alerting.
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