We performed a comparison between Commvault Cloud and MSP360 Backup based on real PeerSpot user reviews.
Find out in this report how the two Backup and Recovery solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."Integration with Active Directory and the Azure platform make it a complete solution."
"This solution gives me the full insight without having to use other products, metrics, or reporting tools."
"The features I find most helpful in Commvault are its ability to perform incremental backups and significantly reduce backup times for our diverse multi-architecture, multi-environment environment."
"Security measures, including encryption and threat detection, contribute significantly to data protection, safeguarding against unauthorized access and cyber threats."
"The user interface is very easy to navigate."
"Commvault helps to ensure broad coverage with the discovery of unprotected workloads. This is important. From the moment that we set it up, we mostly have customers telling us what they need to back up. Then, you can list the machines that are not yet protected. Sometimes, we can see that they are unaware of this, and say, "We didn't know that those servers were not protected yet," or "We did not back them up yet.""
"Real-time synchronization is a good feature."
"The solution's interface is easy to use. For manageability, it doesn't matter where the resource is coming from or going to. That's the great power of the Control Panel: It's easy to use and does not matter if you manage on-prem or cloud resources."
"The best feature is that it's very user-friendly to do scheduled backups and version maintenance."
"MSP360 Backup's most valuable feature is its backup interface."
"The solution is simple to use and easy to configure."
"The most valuable feature of MSP360 Backup is its reliability."
"Client-side encryption minimizes worries about data being captured on the back-end."
"Block level transfers have significantly reduced the amount of time for transfers over some other solutions"
"The most valuable feature for me is that I can see what has has been successfully backed up and what not. I do not mean the file or folder view, because that's problematic with GDPR, but I mean which machines have successfully backed up. It's very valuable because you don't have to check the machines. The second feature is that you can change backup settings in the portal."
"The solution is easy to access and handles things efficiently."
"We had some small issues with the reporting, but that was just a matter of fine-tuning the kinds of messages we receive by email. It was a little overwhelming in the initial configuration. So we reviewed our configuration with our partner and customized the reports so that we only get the important reports. I haven't seen any big issues or things that the solution is missing."
"There could be improvements to the backup failures."
"Support could improve and the initial configuration would be easier with assistance from a professional engineer."
"The solution must provide deception files across the network."
"The most common feedback I get in terms of Commvault is that it can be complex. I always refer my customers back to their own environment. Almost everything that goes into Commvault is a request by a customer. While it can be complex, it can also be very simple. You just need to understand your environment in order to make sure that you really need to turn on that extra feature or thing inside of Commvault. Maybe you don't need those things. It really depends on how simple or complex your environment is, whether you need all of Commvault's features."
"We get an alarm if a lot of files are deleted, for example. That could look like ransomware, even if it is not."
"There are many settings that have to be done on your own. It would benefit from a better interface."
"Support for this product needs to be improved because I have seen a couple of cases where it is taking more than the required time to solve issues."
"The restore time could improve. When we had an issue the restore time was lengthy."
"The graphics are looking a bit old and should be updated."
"The product could be more user-friendly."
"There are some things that we don't like about it. That is why I was exploring alternatives in a hyper-scale environment. That is why I was checking IT Central Station."
"The solution's pricing is very high."
"They can add some production backup capabilities and the ability to do single instance back up. At the moment, it doesn't do deduplication on the standard backup. So, the issue is backing up PSG files for customers who have limited bandwidth. The other issue is that I don't like the implementation of the SQL backup. We do use SQL ourselves using a PowerShell script with the VDA tools as a module. That's how we back up. The rotation feature would be nice to have, but I know that they've got it on their dashboard or on their list to look at. They can also do a few tweaks to the dashboard. I would like the reporting capabilities on the portal to be much more granular. Normally, I export it to a text file, and then I run it through a pivot table in order to look at it from a cost-recovery point of view and to see when the backup last ran and if it was successful when it ran two or three days ago. Such a feature would work really well for my market. They can also add a cost-effective backup for Android and Apple cellphones. I've had one or two customers who were looking for this feature. I haven't found this functionality at the moment. I've been looking for a product that does that."
"The main improvement is that it should have GDPR compliance. That's the problematic point. They say they are GDPR compliant, but they are not."
"The Linux GUI leaves a lot to be desired. It lacks many of the features of the Windows version and is buggy, but it is still usable."
Commvault Cloud is ranked 3rd in Backup and Recovery with 104 reviews while MSP360 Backup is ranked 48th in Backup and Recovery with 15 reviews. Commvault Cloud is rated 8.6, while MSP360 Backup is rated 8.0. The top reviewer of Commvault Cloud writes "Provides excellent visibility and helps reduce costs and time". On the other hand, the top reviewer of MSP360 Backup writes "The solution provides the ability to backup all types of cloud drives, is inexpensive, and has decent support". Commvault Cloud is most compared with Veeam Backup & Replication, Rubrik, Veeam Backup for Microsoft 365, Azure Backup and Zerto, whereas MSP360 Backup is most compared with Veeam Backup & Replication, N-able Cove Data Protection, Acronis Cyber Protect, NinjaOne and Comet Backup. See our Commvault Cloud vs. MSP360 Backup report.
See our list of best Backup and Recovery vendors, best Cloud Backup vendors, and best Disaster Recovery (DR) Software vendors.
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