We compared Cohesity DataProtect and Commvault Complete Data Protection based on user reviews in five categories. We reviewed all of the data and you can find the conclusion below.
Features: Cohesity DataProtect offers instant recovery and built-in integration with Office 365 and Active Directory. Commvault Complete Data Protection is highly regarded for its extensive recovery options and compatibility with diverse storage systems. Cohesity DataProtect users have suggested enhancements to its user interface, rollback methodology, and cloud data recovery. Other pain points include file server capacity and legacy platform support. Users suggest that Commvault Complete Data Protection could offer more Windows security features and a unified console. They said Commvault should expand support for container-based systems and improve its ability to archive large video files.
Service and Support: The customer service experiences for Cohesity DataProtect have been mostly positive, but some say the quality of Cohesity's support may differ depending on the region. Commvault Complete Data Protection earned mostly positive feedback for its customer service, but some Commvault customers mentioned concerns about network-related support and the need for more direct access during emergencies.
Ease of Deployment: Most users consider the setup process for Cohesity DataProtect to be easy, although a few found it more complex than other products. The setup process for Commvault Complete Data Protection is complex, time-consuming, and may require outside help. The lack of sufficient documentation and online resources adds to the difficulty.
Pricing: Cohesity's pricing is higher than its competitors, although some customers consider it affordable. Commvault may need to lower its price to attract customers in certain regions and customer segments.
ROI: Cohesity DataProtect provides security against ransomware and efficient file retrieval. Commvault Complete Data Protection offers significant cost savings. Some enterprise customers estimated that they saved between $100,000 to $300,000 by reducing labor costs, speeding up backup and recovery, and implementing remote access.
Comparison Results: Cohesity is regarded as an affordable solution that offers instant recovery and superior ransomware protection. However, users say its customer service is inconsistent across regions, and its rollback methodology has room for improvement. Commvault Complete Data Protection is a robust and flexible solution with the potential to save customers money, but users say the setup is too complex and it needs better support for container-based systems.
"It's stable."
"Cohesity DataProtect is easily manageable, and you can see every option from the user interface."
"It works well with backup virtual machines and SQL services we have been using."
"I love the ability to clone a virtual server in only minutes."
"We are very satisfied with the product as a whole—all the backup functions, the data protection functions. We are very satisfied with those, and the product is very simple to use."
"The support is awesome. They are very fast, competent and friendly."
"Cohesity DataProtect is user-friendly and straightforward. The setup process was effortless, and both the backup and restore operations are speedy."
"The most valuable features of Cohesity DataProtect are SpanFS and the handling of hybrid workloads."
"The solution's interface is easy to use. For manageability, it doesn't matter where the resource is coming from or going to. That's the great power of the Control Panel: It's easy to use and does not matter if you manage on-prem or cloud resources."
"The solution's stability is excellent."
"It is a stable solution."
"The solution provides us with a single platform to move, manage, and recover our data across on-premise locations. Some of the guys have been using it to move a virtual machine from VMware to the Microsoft solution, Hyper-V. They back it up and then they restore to the different virtual machine provider, and that works great."
"It never fails. Sometimes we miss a backup, but there's always a reason for it, and it's not the fault of Commvault. In the last three years, we've never had to open a ticket with Commvault."
"Commvault provides the status of a backup or restore operation."
"The most valuable features of Commvault Complete Data Protection are the complete feature sets it provides in one platform. You are able to backup many different types of data, such as virtual machines, servers, cloud, endpoints, Microsoft Office365, and Gmail. The usage of the solution is flexible."
"We use Commvault Command Center for backups and restores and for the creation of new clients. We use it for other functionalities as well. In terms of VMware, I can go directly to the Command Center, enter VMware, and I can search it directly. Command Center is very useful and it can be used for more advanced techniques."
"The one area where we would like to see additional improvements is with reporting. There are very granular reports from each grid. There are also some built-in reports within Helios (SAS Management Console) that offers basic reporting. However, for complex, large-enterprise environments, a more robust reporting engine that supports detailed audit reporting and enhanced ad hoc reports would be welcome."
"At times, you may click the wrong server or click too fast and accidentally restore a cluster of servers. It would be very helpful to have a cancel option under restores."
"Initial setup can be complex if you need to change IP addresses. Hopefully, they improve that in a future release."
"This solution is only compatible with a limited number of storage arrays, including Pure and Cisco Hyperflex."
"We would like it to have more capabilities for different kinds of PaaS or SaaS services in the Azure cloud, such as Azure SQL or Azure Cosmos DB."
"In terms of what could be improved, it just needs some maturity."
"Their documentation could be refined."
"The GUI is in need of improvement."
"Improved documentation and user training resources could contribute to a smoother onboarding process and more effective utilization of the platform's capabilities."
"There is room for improvement in terms of data security."
"The pricing of the solution can be improved and made cheaper."
"The customer support is not good."
"Support could improve and the initial configuration would be easier with assistance from a professional engineer."
"One issue we face is the complexity of the console. That could be improved on. It takes users time to get familiar with Commvault. On average, it takes our customers between one and three months to learn it. The console and the way you configure Commvault have very advanced settings. It takes time to understand how it works."
"I would like to see more customizable reports. I have reports going right now, but the daily report, for example, shows something like 40 jobs that ran when there are just a few endpoints on there. I'd like to just know if the endpoint was successfully backed up, not how many times. More customizable reports would be nice to have."
"The Java interface is not great. The Command Center interface is far better and it looks nicer, but it doesn't have all the powerful features available in the CommServe/Java console. The place to improve the product is on the management interface level."
Cohesity DataProtect is ranked 9th in Backup and Recovery with 12 reviews while Commvault Cloud is ranked 3rd in Backup and Recovery with 56 reviews. Cohesity DataProtect is rated 9.0, while Commvault Cloud is rated 8.6. The top reviewer of Cohesity DataProtect writes "Highly reliable, robust, and useful instant recovery". On the other hand, the top reviewer of Commvault Cloud writes "Perfect match for complex environments, as it supports all types of infrastructure". Cohesity DataProtect is most compared with Rubrik, Veeam Backup & Replication, Dell PowerProtect DD (Data Domain), Veritas NetBackup and Veeam Backup for Microsoft 365, whereas Commvault Cloud is most compared with Veeam Backup & Replication, Rubrik, Veeam Backup for Microsoft 365, Azure Backup and Zerto. See our Cohesity DataProtect vs. Commvault Cloud report.
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