We compared Cohesity DataProtect and Commvault Complete Data Protection based on user reviews in five categories. We reviewed all of the data and you can find the conclusion below.
Features: Cohesity DataProtect offers instant recovery and built-in integration with Office 365 and Active Directory. Commvault Complete Data Protection is highly regarded for its extensive recovery options and compatibility with diverse storage systems. Cohesity DataProtect users have suggested enhancements to its user interface, rollback methodology, and cloud data recovery. Other pain points include file server capacity and legacy platform support. Users suggest that Commvault Complete Data Protection could offer more Windows security features and a unified console. They said Commvault should expand support for container-based systems and improve its ability to archive large video files.
Service and Support: The customer service experiences for Cohesity DataProtect have been mostly positive, but some say the quality of Cohesity's support may differ depending on the region. Commvault Complete Data Protection earned mostly positive feedback for its customer service, but some Commvault customers mentioned concerns about network-related support and the need for more direct access during emergencies.
Ease of Deployment: Most users consider the setup process for Cohesity DataProtect to be easy, although a few found it more complex than other products. The setup process for Commvault Complete Data Protection is complex, time-consuming, and may require outside help. The lack of sufficient documentation and online resources adds to the difficulty.
Pricing: Cohesity's pricing is higher than its competitors, although some customers consider it affordable. Commvault may need to lower its price to attract customers in certain regions and customer segments.
ROI: Cohesity DataProtect provides security against ransomware and efficient file retrieval. Commvault Complete Data Protection offers significant cost savings. Some enterprise customers estimated that they saved between $100,000 to $300,000 by reducing labor costs, speeding up backup and recovery, and implementing remote access.
Comparison Results: Cohesity is regarded as an affordable solution that offers instant recovery and superior ransomware protection. However, users say its customer service is inconsistent across regions, and its rollback methodology has room for improvement. Commvault Complete Data Protection is a robust and flexible solution with the potential to save customers money, but users say the setup is too complex and it needs better support for container-based systems.
"It works well with backup virtual machines and SQL services we have been using."
"Cohesity customer service is the best that I have ever used. They are extremely fast in responding to cases, fixed all issues, and answered every question in a very timely manner."
"The recovery process is effective, especially when it comes to other types of data, such as VMs, and overall, the performance is commendable."
"Cohesity DataProtect is user-friendly and straightforward. The setup process was effortless, and both the backup and restore operations are speedy."
"I have found that the speed of restores, especially files and folders, are extremely fast. This bodes well for us, and our end users are always amazed at how fast you can get them their files."
"The four independent node cluster architecture is redundant. It maintains data integrity and load balancing."
"This solution is easy to manage."
"The system automatically takes down the nodes one at a time and performs the upgrade and brings the node back up before proceeding to the next. Upgrades can now be done at any time with a high level of confidence."
"This is a very stable product."
"Commvault's Command Center is one of the best solutions out there. You can rely on Commvault solutions for the most complex and most demanding environments."
"The solution is scalable."
"It is a stable solution."
"The most valuable feature of Metallic is its flexibility and user-friendly."
"HyperScale X is really user-friendly and has a lot of features. It's also cheaper, faster, and more stable than its competitors."
"The product is a reliable solution."
"The most valuable feature is the deduplication ratio. It saves most of our space and reduces the network traffic."
"Better documentation is needed because the lack of information has necessitated having our team depend more heavily on Cohesity support."
"Cohesity DataProtect can improve in the area of databases. We have had some challenges with both Cohesity and Rubrik being able to effectively back up in a timely manner the SQL Oracle workloads."
"The solution has a more complex setup than Veritas and Veeam."
"Microsoft Exchange online mailbox backups would be fantastic."
"I'd like to be able to pause a backup while it's running and have it resume when I tell it to resume."
"Better support for legacy platforms would be nice, but we should be moving off those anyway."
"If someone were to change an admin account password, I would like an alert raised for that, which is not available at the moment."
"Cohesity DataProtect takes hours to restore a single file, even a small one."
"Support for this product needs to be improved because I have seen a couple of cases where it is taking more than the required time to solve issues."
"The pricing could be more flexible in terms of licensing."
"Sometimes the web page doesn't work. I don't know if it's an outage or if there is maintenance going on in the background. From time to time, Commvault will suddenly stop taking backups for some intervals."
"Mostly controls, visibility, cost allocation."
"Commvault could make the product more cost-effective on the public cloud side. We are using this solution to back up whatever is still on-prem. We are not using it to back up what is on the public cloud because we have a native backup solution for that, which is provided by the vendor. As our footprint gets bigger, we will continue to evaluate this, but the last time that we did a cost analysis, the cost was not comparable to the solution that public clouds are offering."
"My customers are not satisfied with the tool because there is a little trouble with the throughput of Metallic."
"Sometimes, we have a performance issue with the backup speed. So, that has to be rectified and improved."
"Suppose I am restoring a particular file. If I want to restore the permissions only from that particular folder, that is not possible. I have to restore all the data for that particular folder. If there was an option to just restore the permissions, that would be better."
Cohesity DataProtect is ranked 8th in Backup and Recovery with 67 reviews while Commvault Cloud is ranked 3rd in Backup and Recovery with 104 reviews. Cohesity DataProtect is rated 9.0, while Commvault Cloud is rated 8.6. The top reviewer of Cohesity DataProtect writes "Easy to use, offers good scalability and responsive support ". On the other hand, the top reviewer of Commvault Cloud writes "Provides excellent visibility and helps reduce costs and time". Cohesity DataProtect is most compared with Rubrik, Veeam Backup & Replication, Dell PowerProtect DD (Data Domain), Veritas NetBackup and Veeam Backup for Microsoft 365, whereas Commvault Cloud is most compared with Veeam Backup & Replication, Rubrik, Veeam Backup for Microsoft 365, Azure Backup and AWS Backup. See our Cohesity DataProtect vs. Commvault Cloud report.
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