We compared Cohesity DataProtect and Dell NetWorker based on user reviews in five categories. We reviewed all of the data and you can find the conclusion below.
Features: Cohesity DataProtect offers instant recovery and built-in integration with Office 365 and Active Directory. Dell NetWorker is recognized for its intuitive graphical user interface, integration with Data Domain, and impressive speed. Cohesity DataProtect users have suggested enhancements to its user interface, rollback methodology, and cloud data recovery. Other pain points include file server capacity and legacy platform support. Users say Dell NetWorker needs improvements in reporting, integration, and documentation.
Service and Support: The customer service experiences for Cohesity DataProtect have been mostly positive, but some say the quality of Cohesity's support may differ depending on the region. Dell NetWorker received mixed reviews, with some customers expressing frustration about delayed responses and unresolved problems.
Ease of Deployment: Most users consider the setup process for Cohesity DataProtect to be easy, although a few found it more complex than other products. Some users consider Dell NetWorker's setup to be effortless, but some said it was somewhat complex.
Pricing: Cohesity's pricing is higher than its competitors, although some customers consider it affordable. Some reviewers consider Dell NetWorker to be expensive, while others find it to be reasonable and cheaper than other options with similar features.
ROI: Cohesity DataProtect provides security against ransomware and efficient file retrieval. Users have provided no feedback about Dell NetWorker’s ROI so far.
Comparison Results: Cohesity is regarded as an affordable solution that offers instant recovery and superior ransomware protection. However, users say its customer service is inconsistent across regions, and its rollback methodology has room for improvement. Dell NetWorker is regarded as a reasonably priced, high-performing backup solution with a user-friendly GUI. At the same time, many users were dissatisfied with Dell’s support and asked for improvements in reporting and documentation.
"The system automatically takes down the nodes one at a time and performs the upgrade and brings the node back up before proceeding to the next. Upgrades can now be done at any time with a high level of confidence."
"By using their Helios Cloud service, you have all your clusters, no matter where they are located, in one web portal."
"The most valuable features of Cohesity DataProtect are SpanFS and the handling of hybrid workloads."
"The four independent node cluster architecture is redundant. It maintains data integrity and load balancing."
"The most valuable feature is ease of use."
"I have found that the speed of restores, especially files and folders, are extremely fast. This bodes well for us, and our end users are always amazed at how fast you can get them their files."
"It's stable."
"The support is awesome. They are very fast, competent and friendly."
"The most valuable feature is NetWorker's integration with the data domain that transfers the data directly into the Dell appliance, so the data doesn't need to pass through the network. NetWorker acts like a pipe, allowing the data to flow directly from the database or the VMware environment to the data domain."
"Dell EMC NetWorker integrates well with our domain and the performance is quite good on-premise. We receive approximately 1 terabyte within one hour."
"When you reach out to your maximum license availability, or you exceed your license limit, NetWorker never stops doing your backups."
"The solution is scalable."
"I feel that it is a good product."
"The best feature of Dell EMC NetWorker is its wide spectrum of available plugins for each and every software that you can back up, such as SAP HANA, Oracle, AXI-based machines, or Dell-based machines. Whatever you want to back up, you can do it with Dell EMC NetWorker. It is a very solid backup software. It is the oldest backup software from EMC, and it comes from Dell EMC's legacy."
"It is scalable software. All you need to increase is its RAM and CPU. It's pretty easy."
"The initial setup is very easy. It's incredibly fast."
"The solution has a more complex setup than Veritas and Veeam."
"The product is still young and is continually improving. There have been a couple of buggy releases in the software that have caused us minor issues, so possibly some better QA before releasing would prove to be useful. We have also been inquiring about new app and functionality via the Marketplace that was teased months back but has yet to come to fruition."
"The rack mounting instructions did not appear to be correct, but we were able to overcome it."
"The error handling could be improved."
"Reporting is quite limited and not customizable."
"At times, you may click the wrong server or click too fast and accidentally restore a cluster of servers. It would be very helpful to have a cancel option under restores."
"Many of the reports are basic, at most, and at times we had to open a support ticket to help find or develop a report for our needs."
"Cohesity DataProtect takes hours to restore a single file, even a small one."
"Currently, the NetWorker server only supports the Windows server bare-metal recovery, so an improvement would be built-in support for Linux and UNIX BMR."
"It would be beneficial to have a single user interface for all of the features."
"Lacks a restore feature."
"The end-user experience is not good."
"Dell NetWorker could improve the GUI to include rack recovery."
"The UI needs some enhancement to be more user-friendly."
"The software also isn't user-friendly like Convault or Rubrik. The solution errors and management aren't so good in comparison."
"The team does not have enough knowledge to support you."
Cohesity DataProtect is ranked 9th in Backup and Recovery with 67 reviews while Dell NetWorker is ranked 14th in Backup and Recovery with 73 reviews. Cohesity DataProtect is rated 9.0, while Dell NetWorker is rated 7.8. The top reviewer of Cohesity DataProtect writes "Easy to use, offers good scalability and responsive support ". On the other hand, the top reviewer of Dell NetWorker writes "A stable tool that has an easy-to-use GUI that enables quick restoration". Cohesity DataProtect is most compared with Rubrik, Veeam Backup & Replication, Commvault Cloud, Dell PowerProtect DD (Data Domain) and Veritas NetBackup, whereas Dell NetWorker is most compared with Dell PowerProtect Data Manager, Dell Avamar, Veeam Backup & Replication, Veritas NetBackup and NetApp Cloud Backup. See our Cohesity DataProtect vs. Dell NetWorker report.
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