We performed a comparison between ConnectWise RMM and LogMeIn Central based on real PeerSpot user reviews.
Find out what your peers are saying about NinjaOne, Kaseya, TeamViewer and others in Remote Monitoring and Management (RMM)."The user interface is the first valuable feature. The integration is the second valuable feature. The integration that you are doing with the products needs to be very certain. There shouldn't be any glitches. There are different software out there that will give you an option called scripting and ask you to do a hundred different things to set up a script for a particular customer. With Continuum, everything is done a single way. You just select the clients, script, and machine, and then you just go and deploy. The best part of Continuum is that it is not just a software company. It is a pure services company. It is an RMM software; it isn't used as a PSA. The software is just a part of the service offering. This is the difference between all other service providers out there and Continuum. Continuum is basically providing services. Continuum doesn't sell the software."
"The most valuable features are RMM and patch management. However, the main reason we have been using this solution is that they are the only provider of RMM that has an outsourced NOC and help desk. This has been very useful."
"The most valuable feature is the patching solution."
"The initial setup was simple."
"Unattended Access, allows me to do support on machines that people are having trouble with, during non-working hours."
"It allows you to transfer along with many other functions."
"The initial setup was pretty straightforward."
"Unattended remote assistance."
"Provides remote access, allows me to get inside our network to be able to fix problems."
"I like the options for multiple displays. The unattended access is very useful, but it can also be misused. So, it is something you have to be careful with."
"The alerts are helpful."
"They can include support for vaulting, where you can actually document the entire infrastructure, including servers, desktops, networks, passwords, maps, diagrams, and customer information. Continuum has integrated everything, and you have to use a PSA. Continuum has a ticketing system and an RMM. They could integrate the functionality for IT documentation. An MSP would want everything into one tool."
"I would like to see the incorporation of the dashboards for other products that they work with into the main dashboard."
"The solution could improve by offering better overall management and dashboards."
"I have had issues where LogMeIn has not been useful, then we have not been able to work that day. This happens probably two or three times a year."
"The screen. Make it clearer. The screen resolutions don't always line up. So clarity of the screen, and speed."
"I do not like the antivirus."
"It needs backwards compatibility for non-Microsoft-supported operating systems, for example, XP and 2003. In situations where I have no options but to run older operating systems, I would like for it to be backwards compatible."
"There are some screens that are just ugly and difficult to manipulate."
"Sometimes it just fails to load."
"They should provide intermediate device limit options for the users."
"It is easy to get locked out, which is something that needs to be improved."
Earn 20 points
ConnectWise RMM is ranked 11th in Remote Monitoring and Management (RMM) while LogMeIn Central is ranked 10th in Remote Monitoring and Management (RMM) with 1 review. ConnectWise RMM is rated 9.0, while LogMeIn Central is rated 8.6. On the other hand, the top reviewer of LogMeIn Central writes "Has good stability and an easy initial setup process". ConnectWise RMM is most compared with ConnectWise Automate, N-able N-sight Remote Monitoring & Management, Atera, Kaseya VSA and NinjaOne, whereas LogMeIn Central is most compared with TeamViewer, NinjaOne, LogMeIn Rescue, Microsoft Configuration Manager and Kaseya VSA.
See our list of best Remote Monitoring and Management (RMM) vendors.
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