ConnectWise RMM vs LogMeIn Central comparison

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Executive Summary

We performed a comparison between ConnectWise RMM and LogMeIn Central based on real PeerSpot user reviews.

Find out what your peers are saying about NinjaOne, Kaseya, TeamViewer and others in Remote Monitoring and Management (RMM).
To learn more, read our detailed Remote Monitoring and Management (RMM) Report (Updated: February 2024).
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Featured Review
Quotes From Members
We asked business professionals to review the solutions they use.
Here are some excerpts of what they said:
Pros
"The user interface is the first valuable feature. The integration is the second valuable feature. The integration that you are doing with the products needs to be very certain. There shouldn't be any glitches. There are different software out there that will give you an option called scripting and ask you to do a hundred different things to set up a script for a particular customer. With Continuum, everything is done a single way. You just select the clients, script, and machine, and then you just go and deploy. The best part of Continuum is that it is not just a software company. It is a pure services company. It is an RMM software; it isn't used as a PSA. The software is just a part of the service offering. This is the difference between all other service providers out there and Continuum. Continuum is basically providing services. Continuum doesn't sell the software.""The most valuable features are RMM and patch management. However, the main reason we have been using this solution is that they are the only provider of RMM that has an outsourced NOC and help desk. This has been very useful.""The most valuable feature is the patching solution."

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"​The initial setup was simple.""Unattended Access, allows me to do support on machines that people are having trouble with, during non-working hours.""It allows you to transfer along with many other functions.""​The initial setup was pretty straightforward.""Unattended remote assistance.""Provides remote access, allows me to get inside our network to be able to fix problems.""I like the options for multiple displays. The unattended access is very useful, but it can also be misused. So, it is something you have to be careful with.""The alerts are helpful."

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Cons
"They can include support for vaulting, where you can actually document the entire infrastructure, including servers, desktops, networks, passwords, maps, diagrams, and customer information. Continuum has integrated everything, and you have to use a PSA. Continuum has a ticketing system and an RMM. They could integrate the functionality for IT documentation. An MSP would want everything into one tool.""I would like to see the incorporation of the dashboards for other products that they work with into the main dashboard.""The solution could improve by offering better overall management and dashboards."

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"I have had issues where LogMeIn has not been useful, then we have not been able to work that day. This happens probably two or three times a year.""The screen. Make it clearer. The screen resolutions don't always line up. So clarity of the screen, and speed.""I do not like the antivirus.""It needs backwards compatibility for non-Microsoft-supported operating systems, for example, XP and 2003. In situations where I have no options but to run older operating systems, I would like for it to be backwards compatible.""There are some screens that are just ugly and difficult to manipulate.""Sometimes it just fails to load.""They should provide intermediate device limit options for the users.""It is easy to get locked out, which is something that needs to be improved."

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Pricing and Cost Advice
  • "The licensing works such that the more you add, the more it costs, but for the most part, the price starts at about $5 USD per client."
  • "It has a pay-as-you-go model. They don't have any minimum, maximum, or such sorts of commitments with any of their partners or customers. I don't believe they have any restrictions about using a specific number of agents. You don't have to use 100 agents or 200 agents to work with this. They have a lock-in period of three months, during which you cannot switch a service plan, which is fine."
  • "Continuum Command price is more expensive than competitors, it is three times the price of the next lowest and costs approximately $25 an endpoint. However, when you take that into account you receive the help desk and outsource NOC included it has a lot more value because competitors do not provide the outsourced NOC and help desk."
  • More ConnectWise RMM Pricing and Cost Advice →

  • "It sucks that I am paying for LogMeIn Central, LogMeIn Pro, and LogMeIn Rescue, plus LogMeIn Ignition, which is the mobile app​. It costs me a lot of money every month at LogMeIn. ​"
  • "It really is an expensive product for me.​"
  • "Pricing is a little on the expensive side, compared to what TeamViewer has offered."
  • "It used to be a lot cheaper but then the price shot up (doubled over the span of two years), but it's hard to switch, and most competing products are similarly priced anyway."
  • "Pricing is a little high. They require for LogMeIn Central to go into brackets. If you go over a certain amount of PCs or servers to access, going up to the next bracket is a big jump."
  • "The price is a little high but it's competitive. The licensing process is fairly easy."
  • "It's probably worth the value, but the price increases over the last five years are getting harder to justify."
  • "We went with it for pricing reasons, that it was the biggest bang for our buck, by combining the ability to have a central security console, as well as a central point for user administration."
  • More LogMeIn Central Pricing and Cost Advice →

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    Questions from the Community
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    Top Answer:They should provide intermediate device limit options. It would be helpful for users who require more remote control capabilities than the lower device limit plans.
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    Also Known As
    Continuum Command, Continuum RMM
    Learn More
    Interactive Demo
    Overview

    ConnectWise RMM is designed to let you remotely monitor and manage as many endpoints as you can close. Combined with the benefits of our unparalleled Network Operations Center (NOC), our proprietary IntelliMon software spares your tech’s time by automating the ticketing and alerting process, filtering out false positives and producing actionable tickets.

    LogMeIn Central enables you to effectively monitor, manage, and secure your endpoint infrastructure with a robust endpoint management feature set.
    Sample Customers
    Frontier Business Products, Itek Systems Management, ZLan, Karpel, MySherpa, Arvig, CCSI, Leap Managed IT, eProsper, Pensar, Gordon Flesch, LeadingEdge, NSI, Server Sentry, Computer Consultants, Keystone IT Consulting, Ekaru, Epic Technologies, Rouse Consulting, Empower Information Systems, Computer Solutions Group, The Critical Update, Voice Smart Networks, CMIT Solutions, Preferred Communication Systems, G2 Tech Group, Pulse Business Solutions, Greystone Technology Group, Clare Computer Solutions, Evolve IT Australia
    Au Bon Pain, BELL (Building Educated Leaders for Life)
    Top Industries
    VISITORS READING REVIEWS
    Computer Software Company23%
    Financial Services Firm10%
    Retailer7%
    Construction Company6%
    REVIEWERS
    Computer Software Company33%
    Government22%
    Non Profit22%
    Performing Arts11%
    VISITORS READING REVIEWS
    Computer Software Company11%
    Manufacturing Company8%
    University7%
    Healthcare Company6%
    Company Size
    VISITORS READING REVIEWS
    Small Business42%
    Midsize Enterprise15%
    Large Enterprise43%
    REVIEWERS
    Small Business93%
    Midsize Enterprise7%
    VISITORS READING REVIEWS
    Small Business34%
    Midsize Enterprise20%
    Large Enterprise45%
    Buyer's Guide
    Remote Monitoring and Management (RMM)
    February 2024
    Find out what your peers are saying about NinjaOne, Kaseya, TeamViewer and others in Remote Monitoring and Management (RMM). Updated: February 2024.
    763,955 professionals have used our research since 2012.

    ConnectWise RMM is ranked 11th in Remote Monitoring and Management (RMM) while LogMeIn Central is ranked 10th in Remote Monitoring and Management (RMM) with 1 review. ConnectWise RMM is rated 9.0, while LogMeIn Central is rated 8.6. On the other hand, the top reviewer of LogMeIn Central writes "Has good stability and an easy initial setup process". ConnectWise RMM is most compared with ConnectWise Automate, N-able N-sight Remote Monitoring & Management, Atera, Kaseya VSA and NinjaOne, whereas LogMeIn Central is most compared with TeamViewer, NinjaOne, LogMeIn Rescue, Microsoft Configuration Manager and Kaseya VSA.

    See our list of best Remote Monitoring and Management (RMM) vendors.

    We monitor all Remote Monitoring and Management (RMM) reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.