We performed a comparison between Cortex XDR by Palo Alto Networks and Trend Micro Smart Protection based on real PeerSpot user reviews.
Find out in this report how the two EPP (Endpoint Protection for Business) solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."The ease of deployment and configuration is valuable. It's very easy compared to other vendors like Sophos. Sophos' configuration is complex. Fortinet is a lot easier to understand. You don't need a lot of admin knowledge to do the configuration."
"Fortinet has helped free up around 20 percent of our staff's time to help us out."
"The product's initial setup phase is very easy."
"Fortinet FortiEDR's scalability is quite good, and you can add licenses to the solution."
"The main thing is that I feel safe. Because the processes that have been used to get a handle on the attackers are much better than other competitors"
"NGAV and EDR features are outstanding."
"The console is easy to read. I also like the scanning part and the ability to move assets from one to the other."
"Forensics is a valuable feature of Fortinet FortiEDR."
"The user interface of the solution is sophisticated and straightforward."
"If the user leaves our premises or network, Palo Alto Traps will still be on that endpoint and will still apply our policies."
"I like the centralized console and the predictive analysis it does of malware. It is very stable and also scalable."
"The tool's use cases are relevant to security."
"The product's most valuable features are massive user and feature intelligence exploit detection."
"The most valuable for us is the correlation feature."
"After deploying Traps, we saw the performance of the network improve by 65 to 70 percent."
"Cortex XDR lets us manage several clients from the same console, and its endpoint defense is more advanced than traditional antivirus."
"The AI is excellent."
"The most valuable features of Trend Micro Smart Protection are the email gateway and R & D which have contributed to their additional capability and development."
"Helps with vulnerability and patch management, making it easier to provide top-notch services to our customers."
"As a Japanese company, it doesn't have any restrictions on usage in our country."
"Trend Micro Smart Protection has good features like malware analysis, C-to-C connection and detection, workbench, auto security play with features, and lots of DDI features."
"The administration through the cloud is valuable."
"The most valuable aspect of the solution is that it also protects our smartphones. It's one of the reasons we use Trend Micro specifically."
"What I like the most is the customer pricing because it's a great value."
"Detections could be improved."
"Once, we had an event that was locked and blocked, but information about it came to us two or three days later."
"FortiEDR can be improved by providing more detailed reporting."
"We'd like to see more one-to-one product presentations for the distribution channels."
"The amount of usage, the number of details we get, or the number of options that can be tweaked is limited in comparison to that with other EDR solutions"
"The solution should address emerging threats like SQL injection."
"I haven't seen the use of AI in the solution."
"The solution is not stable."
"I would like to see some additional features related to email protection included."
"There are some default policies which sometimes affect our applications and cause them to run around. In the hotel industry, we use a different type of data versus Oracle and SQL. By default, there are some policies which stop us from running properly. Because of this, the support level is also not that strong. We have to wait to get a results."
"The installation should be easier and the Palo Alto pre-sales and sales teams should have more information on the product because they don't know what they are selling."
"I would like to see them include NDR (Network Detection Response)."
"Impact on system performance is horrible, adding a lot of delays for users."
"It should support more mobile operating systems. That is one of the cons of their infrastructure right now."
"If they had pulse rate detection, it would be better."
"In reporting they should have a customizable dashboard due to the fact that C-level people don't like reporting to the IT department. They prefer to have a real-time dashboard. That kind of dashboard needs to have various customizations."
"This product would be improved if it had more monitoring capabilities so that it could stop threats before they break into the network and damage it."
"The only notable concern is the level of support in the particular region of Sri Lanka. Following events in the past two years, the quality of technical support has regrettably declined."
"We found an issue on the server-side. Sometimes, it slows down the servers if you install it on the SQL."
"Trend Micro Smart Protection could improve the false positive with some integrations with other solutions and automated reporting. The reports should allow the user to set up some customer trigger alerts instead of the user having to look at the report manually. Additionally, the responses from sender detection and response feature could improve."
"The threat response could be a bit better."
"The only drawback to this solution is that it needs different products for different types of clients, and it would be better to have a single agent for all of the products."
"It does not provide insights into what is being done."
"The web filtering could be improved."
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Cortex XDR by Palo Alto Networks is ranked 4th in EPP (Endpoint Protection for Business) with 30 reviews while Trend Micro Smart Protection is ranked 31st in EPP (Endpoint Protection for Business) with 14 reviews. Cortex XDR by Palo Alto Networks is rated 8.4, while Trend Micro Smart Protection is rated 8.0. The top reviewer of Cortex XDR by Palo Alto Networks writes "Easy to set up, reliable, and always scanning". On the other hand, the top reviewer of Trend Micro Smart Protection writes "With this solution, we can minimize data leaks that often result from ransomware incidents". Cortex XDR by Palo Alto Networks is most compared with Microsoft Defender for Endpoint, CrowdStrike Falcon, Darktrace, Symantec Endpoint Security and ESET Endpoint Protection Platform, whereas Trend Micro Smart Protection is most compared with Trend Micro Apex One, Check Point Harmony Endpoint, Microsoft Defender for Endpoint, CrowdStrike Falcon and Tanium. See our Cortex XDR by Palo Alto Networks vs. Trend Micro Smart Protection report.
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