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Most Helpful Review
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Find out what your peers are saying about Cortex XDR by Palo Alto Networks vs. Trend Micro Smart Protection and other solutions. Updated: September 2020.
442,764 professionals have used our research since 2012.
Quotes From Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros
"Its most valuable features are its scalability and advanced threat protection for customers.""I am told that we get over 100 million emails a month. This filters them down and allows only somewhere about three million emails, which is a great help.""For the initial first level of support, we provide it from our side. If there's escalation required, we use Cisco tech for the AMP. And again, they are perfect. I mean, one of the best, compared to any other vendors.""The most valuable features of this solution are the IPS and the integration with ISE.""The simplicity of use is its most valuable feature. You can very clearly see things.""The stability of the solution is perfect. I believe it's the most stable solution on the market right now.""I am really satisfied with the technical support.""It is a very stable program."

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"Traps has drastically reduced our endpoint attack surface via advanced detection capabilities, sandboxing of never before seen programs, and by drastically limiting where executables can launch in the first place.""We've had a significant increase in blocking with a decrease in false positives, because it's looking at how the files work, not just a list of files that it's been told to look for.""The anti-exploit is impenetrable. We chose Traps because it is the only product that we were not able to get anything past.""The multi-layered approach to the product gives you confidence that it will stop exploits, ransomware, worms, or viruses from compromising endpoints, essentially providing peace of mind.""If the user leaves our premises or network, Palo Alto Traps will still be on that endpoint and will still apply our policies.""After deploying Traps, we saw the performance of the network improve by 65 to 70 percent.""Traps is quite a stable product. Once it was properly deployed and configured, you have nothing to be worried about.""The most valuable features are the fact that it was running in the background and it would intercept any weird stuff, and the fact that it would send things directly to the cloud for sandboxing. It's quite practical."

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"The scalability works well.""We haven't had any compatibility issues. It's quite stable and it's a good tool in preventing actual viruses or malware.""The most valuable aspect of the solution is that it also protects our smartphones. It's one of the reasons we use Trend Micro specifically.""The most valuable features are the behavior monitoring, behavior analysis, and web reputation service.""What I like the most is the customer pricing because it's a great value.""The solution integrates well with other Trend Micro products.""The solution gives users peace of mind that, form an endpoint perspective, they are protected once it is installed.""Your workstation doesn't slow down, unlike when you use Symantec, for example."

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Cons
"We would like to have an API integration with a SIEM solution, because as far as I know, it currently hasn't yet been released.""I would like them to add whatever makes filtering more advanced in scanning and blocking for malware in emails.""The solution needs more in-depth analytics.""In the next version of this solution, I would like to see the addition of local authentication.""The initial setup is a bit complex because you need to execute existing antiviruses or security software that you have on your device.""In the next release, I would for it to have back up abilities. I would like the ability to go back to a point in time to when my PC was uninfected and to the moment of when the infection happened.""The reporting and analytics areas of the solution need to be improved.""I would like more seamless integration."

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"There is a severe gap in functionality between Windows, Linux, and Mac versions. For example all folder restriction settings are Windows only. Traps 5.0+ does not have SAML / LDAP integration.""They have the worst support, as a company, that I have ever worked with, as they are difficult to get a hold of and keep on the phone. They don't know what they are talking about when you get them on the phone. They don't like to respond to messages when you send them to them. They like to "research problems" for weeks on end, then pass you off to somebody else.""Previously, the endpoint would leave the environment, not being on our VPN, essentially unable to interact with the server to upload files. It was unable to retrieve new file verdicts. It was using a thing called "local analysis" to determine if something was a malicious file or not. There was no dynamic analysis.""Traps doesn't work with McAfee. You need to remove McAfee to install Traps. This is very common, and its nothing that should be an issue. Some antivirus engines recognize Traps as an threat component, so maybe they need to shake hands somewhere.""There are some default policies which sometimes affect our applications and cause them to run around. In the hotel industry, we use a different type of data versus Oracle and SQL. By default, there are some policies which stop us from running properly. Because of this, the support level is also not that strong. We have to wait to get a results.""There are some false positives. What our guys would have liked is that it would have been easier to manipulate as soon as they found a false positive that they knew was a false positive. How to do so was not obvious. Some people complained about it. The interface, the ESM, is not user-friendly.""Managing the product should be easier.""Currently, if you use Palo Alto endpoint protection as the only solution it's very complicated to remove pre-existing threats."

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"It does not provide insights into what is being done.""The solution should improve its mobile management solution.""We were considering switching to SentinalOne because it has pre-detection, and Trend Micro does not offer this; it's something the solution should add.""The only drawback to this solution is that it needs different products for different types of clients, and it would be better to have a single agent for all of the products.""In the next release, I would like to see a combination of the different features from Apex One and OfficeScan in Trend Micro Smart, rather than as upgraded features.""The threat response could be a bit better.""The solution needs to improve the deployment so it aligns with the latest Microsoft patches and upgrades. It makes the deployment process lengthy and painful.""I've not explored all of the features up to now. I still need to see all of the features implemented first to be able to see if anything is missing. However, as of right now, it's working very well for us."

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Pricing and Cost Advice
"The costs of 50 licenses of AMP for three years is around $9,360.""The price is very good.""The visibility that we have into the endpoint and the forensics that we're able to collect give us value for the price. This is not an overly expensive solution, considering all the things that are provided. You get great performance and value for the cost.""Whenever you are doing the licensing process, I would highly advise to look at what other Cisco solutions you have in your organization, then evaluate if an Enterprise Agreement is the best way to go. In our case, it was the best way to go. Since we had so many other Cisco products, we were able to tie those in. We were actually able to get several Cisco security solutions for less than if we had bought three or four Cisco security solutions independently or ad hoc.""In our case, it is a straightforward annual payment through our Enterprise Agreement.""Our company was very happy with the price of Cisco AMP. It was about a third of what we were paying for System Center Endpoint Protection.""There are a couple of different consumption models: Pay up front, or if you have an enterprise agreement, you can do a monthly thing. Check your licensing possibilities and see what's best for your organization.""The Enterprise Agreement is like an all-you-can-eat buffet of Cisco products. In that vein, it was very affordable."

More Cisco AMP for Endpoints Pricing and Cost Advice »

"I feel it is fairly priced.""The pricing seems fair, and I do like the licensing model. You use wherever they are, and it is elastic.""We didn't have to pay any additional fee for the cloud instance. It just came with the renewal, which was nice.""It is "expensive" and flexible.""Traps pays for itself within the first 16 months of a three-year subscription. This is attributed to OPEX savings, as security teams spent less time trying to identify and isolate malware for analysis as a result of a reduction in malware incidents, false positives, and breach avoidance.""I did PoCs on products called Cylance and CrowdStrike. Although, I consider these products and they were also good, when it come to cost and budgetary factors, Traps has been proven to be better than the other two products. It is quite cost-effective and delivers all the entire solution which we require.""It is cost-effective compared to similar solutions. It fits for the small businesses through to the big businesses.""The return on investment is from the user side because we have seen the performance of it increase the delivery time of the product if we are using too many web-based and on-premise applications. In indirect ways, we saw the return of investment in terms of performance and user satisfaction increase."

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"We pay for the solution on a yearly basis. We pay approximately 100 Euros a year per user. There are no additional fees above this.""This solution provides good value for the price.""The licensing is on a yearly basis and I believe our organization paid about $2,000/year. However, it's been a while since I looked at the pricing and we no longer use the solution.""Our organization has paid licensing for three years, which averaged about $4.00 USD per user. We've been satisfied with the licensing. It's quite reasonable.""Its price is fine. Price-wise, it is competitive with any other vendor."

More Trend Micro Smart Protection Pricing and Cost Advice »

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Questions from the Community
Top Answer: The solution's integration capabilities are excellent. It's one of the best features.
Top Answer: Nice to have URL management, password protection of the app, more details of the machine & user running the app.
Top Answer: The primary use case is for endpoint protection. For the larger deployments, we use it for our policy enforcement as… more »
Top Answer: WildFire AI is the best option for this product.
Top Answer: The dashboard is the area that needs to improve so that we can have the ability to drill down without having to go… more »
Top Answer: The configuration is easy.
Top Answer: Licensing module is more or less as any other AV. However, they are on little expensive side compare to other products… more »
Top Answer: There is room for improvement to make it better for customers.
Popular Comparisons
Also Known As
Cyvera, Cortex XDR, Palo Alto Networks TrapsTrend Micro Smart Protection Complete
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Cisco
Palo Alto Networks
Trend Micro
Overview

Advanced Malware Protection (AMP) is subscription-based, managed through a web-based management console, and deployed on a variety of platforms that protects endpoints, network, email and web Traffic. AMP key features include the following: Global threat intelligence to proactively defend against known and emerging threats, Advanced sandboxing that performs automated static and dynamic analysis of files against more than 700 behavioral indicators, Point-in-time malware detection and blocking in real time and Continuous analysis and retrospective security regardless of the file's disposition and Continuous analysis and retrospective security.

Cortex XDR by Palo Alto Networks is the world's first detection and response app that natively integrates network, endpoint and cloud data to stop sophisticated attacks. Cortex XDR by Palo Alto Networks accurately detects threats with behavioral analytics and reveals the root cause to speed up investigations.

Traditional security solutions can’t keep up with your users. Turning to multiple point products to address the myriad of challenges only increases complexity and may leave gaps in your security. Plus, you need a flexible solution that can grow and change with you as you migrate from on-premises to the cloud. To effectively counter today’s evolving threat landscape, you need integrated security that consolidates your view across all layers of protection and all deployment models.
Trend Micro™ Smart Protection Complete is a connected suite of security capabilities that protects
your users no matter where they go or what they do. This modern security delivers the best protection at multiple layers: endpoint, application, and network, using the broadest range of threat protection techniques available. Plus, you can evolve your protection along with your business using flexible on-premises, cloud, and hybrid deployment models that fit your IT environment today and tomorrow. In addition, you can manage users across multiple threat vectors from a single “pane of glass,” giving you complete visibility of the security of your environment.

Offer
Learn more about Cisco AMP for Endpoints
Learn more about Cortex XDR by Palo Alto Networks
Learn more about Trend Micro Smart Protection
Sample Customers
Heritage Bank, Mobile County Schools, NHL University, Thunder Bay Regional, Yokogawa Electric, Sam Houston State University, First Financial BankCBI Health Group, University Honda, VakifBankAtma Jaya Catholic University of Indonesia, Blekinge County Council, Bulgarian American Credit Bank, Cancer Research UK, Delacour, Evalueserve, Gulftainer, Hiroshima Red Cross Hospital & Atomic-bomb Survivors Hospital, Mazda Motor Logistics Europe, MEDHOST, Nikigolf, Ochsner Health System, SIAX Computing Solutions, Tegen
Top Industries
REVIEWERS
Healthcare Company20%
Government13%
Financial Services Firm7%
Non Profit7%
VISITORS READING REVIEWS
Computer Software Company26%
Comms Service Provider26%
Government6%
Retailer4%
REVIEWERS
Healthcare Company14%
Mining And Metals Company14%
Energy/Utilities Company7%
Computer Software Company7%
VISITORS READING REVIEWS
Computer Software Company31%
Comms Service Provider17%
Media Company6%
Construction Company5%
VISITORS READING REVIEWS
Computer Software Company32%
Comms Service Provider19%
Government11%
Media Company6%
Company Size
REVIEWERS
Small Business36%
Midsize Enterprise16%
Large Enterprise48%
VISITORS READING REVIEWS
Small Business21%
Midsize Enterprise24%
Large Enterprise55%
REVIEWERS
Small Business29%
Midsize Enterprise24%
Large Enterprise48%
VISITORS READING REVIEWS
Small Business33%
Midsize Enterprise28%
Large Enterprise40%
REVIEWERS
Small Business33%
Midsize Enterprise33%
Large Enterprise33%
Find out what your peers are saying about Cortex XDR by Palo Alto Networks vs. Trend Micro Smart Protection and other solutions. Updated: September 2020.
442,764 professionals have used our research since 2012.
Cortex XDR by Palo Alto Networks is ranked 7th in Endpoint Protection (EPP) for Business with 19 reviews while Trend Micro Smart Protection is ranked 21st in Endpoint Protection (EPP) for Business with 11 reviews. Cortex XDR by Palo Alto Networks is rated 8.4, while Trend Micro Smart Protection is rated 8.4. The top reviewer of Cortex XDR by Palo Alto Networks writes "Its multi-layer approach helps my organization with anti-malware, exploit protection, and restrictions". On the other hand, the top reviewer of Trend Micro Smart Protection writes "Easy to deploy with proactive sandboxing and built-in DLP capabilities". Cortex XDR by Palo Alto Networks is most compared with CrowdStrike Falcon, Symantec End-user Endpoint Security, Microsoft Windows Defender, Carbon Black CB Defense and SentinelOne, whereas Trend Micro Smart Protection is most compared with Microsoft Windows Defender, Trend Micro Apex One, McAfee Endpoint Security, Symantec End-user Endpoint Security and Kaspersky Endpoint Security. See our Cortex XDR by Palo Alto Networks vs. Trend Micro Smart Protection report.

See our list of best Endpoint Protection (EPP) for Business vendors.

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