We performed a comparison between Cortex XDR by Palo Alto Networks and Trend Micro Smart Protection based on real PeerSpot user reviews.
Find out in this report how the two Endpoint Protection Platform (EPP) solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."Fortinet has helped free up around 20 percent of our staff's time to help us out."
"Additionally, when it comes to EDR, there are more tools available to assist with client work."
"Exceptions are easy to create and the interface is easy to follow with a nice appearance."
"The most valuable feature is the analysis, because of the beta structure."
"It is very easy to set up. I would rate my experience with the initial setup a ten out of ten, with ten being very easy to set up."
"The product's initial setup phase is very easy."
"Fortinet FortiEDR's firewalling, rule creation, monitoring, and inspection profiles are great."
"It is stable and scalable."
"If there are multiple alerts, the app will automatically create and rate an event instead of going through each one."
"The initial setup isn't too bad."
"They did what they said. This solution could apply to any scenario."
"The solution allows control over the user and his machine through Cortex XDR security policies."
"We can use Cortex XDR to get the entire graph of the incidents from source to destination, and we can take remedial action."
"Threat identification and detection are the most valuable features of this solution."
"The user interface of the solution is sophisticated and straightforward."
"The anti-exploit is impenetrable. We chose Traps because it is the only product that we were not able to get anything past."
"Product-wise, it is amazing. It includes DLP, vulnerability management, and application whitelisting features. These features are very good and add value in selling this solution to our customers. These features make the key selling point. I recently did a comparison with the FireEye firewall for a customer. They were basically going to replace Trend Micro with their EDR. Because of these features, I could convince the customer that Trend Micro is better than FireEye."
"The most valuable aspect of the solution is that it also protects our smartphones. It's one of the reasons we use Trend Micro specifically."
"Smart Protection is great for monitoring traffic, particularly email, and protecting the endpoints. Both are valuable."
"As a Japanese company, it doesn't have any restrictions on usage in our country."
"Installation is easy."
"One of the most valuable features of Trend Micro Smart Protection is the integration with other solutions."
"Trend Micro has consistently been recognized as a leader for endpoint security on Gartner, which has been our top priority. Based on my personal experience, we encountered fewer ransomware attacks for Trend Micro customers in Sri Lanka."
"The AI is excellent."
"It takes about two business days for initial support, which is too slow in urgent situations."
"Cannot be used on mobile devices with a secure connection."
"I haven't seen the use of AI in the solution."
"The security should be strong for the cloud. Some applications are on-prem and some are on the cloud. Fortinet should also have strong security for the cloud. There should be more security for the cloud."
"We find the solution to be a bit expensive."
"There's room for improvement in the quick response time and technical support for integration issues, especially when dealing with multiple vendors."
"They can include the automation for the realtime updates. We have a network infrastructure with remote sites. Whenever they send updates, they are not automated. We have to go into the console and push those updates. I wish it was more automated. The update file is currently around 31 MB. It could be smaller."
"The amount of usage, the number of details we get, or the number of options that can be tweaked is limited in comparison to that with other EDR solutions"
"They've been having some issues with updating their endpoint agents, and it has been quite frustrating."
"The solution could improve by providing better integration with their own products and others."
"It is not a suitable solution if you are looking for a single product with multiple features such as DLP, encryption, rollback, etc."
"It's very time-consuming to log support issues and the people that answer the tickets aren't very knowledgeable."
"I don't like that they have different types of licenses. For example, if users select a license, they think they will have all the platforms they need to improve their network or security. But after some time, Palo Alto Networks changed their licensing, and some of the features that, for example, were free at the beginning now have a cost. I think the integration can be improved. For example, a lot of tools are just integrated through APIs."
"I would like to see them include NDR (Network Detection Response)."
"There are a large number of false positives."
"There are some third-party solutions that are difficult to integrate with, which is something that can be improved."
"Trend Micro Smart Protection needs to improve its compliance features to cover more domains, such as BCIDSS rules. Enhancements in this area would enable quicker and more comprehensive compliance reporting."
"Recently our end users are feeling that their system resources are too occupied and slowed because of the Trend Micro agent - that the agent is doing lots and lots of background activities which include that Application Control, Advanced Threat Protection. We raised the complaint with them and are waiting for their technical support. The support could be faster for all the Trend Micro solutions."
"The solution could be more stable and secure."
"The solution’s technical support is not very good and could be improved."
"We found an issue on the server-side. Sometimes, it slows down the servers if you install it on the SQL."
"The pricing of the solution can be improved."
"I'm not sure about the cloud migration part, in terms of whether it is seamless or not."
"Trend Micro Smart Protection could improve the false positive with some integrations with other solutions and automated reporting. The reports should allow the user to set up some customer trigger alerts instead of the user having to look at the report manually. Additionally, the responses from sender detection and response feature could improve."
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Cortex XDR by Palo Alto Networks is ranked 4th in Endpoint Protection Platform (EPP) with 80 reviews while Trend Micro Smart Protection is ranked 31st in Endpoint Protection Platform (EPP) with 38 reviews. Cortex XDR by Palo Alto Networks is rated 8.4, while Trend Micro Smart Protection is rated 8.0. The top reviewer of Cortex XDR by Palo Alto Networks writes "It provides a whole new level of visibility and integrates with most other vendors". On the other hand, the top reviewer of Trend Micro Smart Protection writes "Offers strong, all-around cybersecurity but is expensive". Cortex XDR by Palo Alto Networks is most compared with Microsoft Defender for Endpoint, CrowdStrike Falcon, Darktrace, Symantec Endpoint Security and SentinelOne Singularity Complete, whereas Trend Micro Smart Protection is most compared with Trend Micro Apex One, Check Point Harmony Endpoint, Microsoft Defender for Endpoint, CrowdStrike Falcon and Trend Micro ServerProtect. See our Cortex XDR by Palo Alto Networks vs. Trend Micro Smart Protection report.
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