Trend Micro Smart Protection Pros and Cons

Trend Micro Smart Protection Pros

Amir Afkhami
Country IT Logistics & Facilities Manager at DHL
As a Japanese company, it doesn't have any restrictions on usage in our country.
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Nadeem Syed
CEO at Haniya Technologies
The sandboxing is more proactive and more reliable than any of the other endpoint protection solutions.
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XH
reviewer1274418
Cyber Security Manager at a consultancy with 5,001-10,000 employees
The solution gives users peace of mind that, form an endpoint perspective, they are protected once it is installed.
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Learn what your peers think about Trend Micro Smart Protection. Get advice and tips from experienced pros sharing their opinions. Updated: April 2021.
501,818 professionals have used our research since 2012.
?G
reviewer1072692
Head of IT at a financial services firm with 11-50 employees
We haven't had any compatibility issues. It's quite stable and it's a good tool in preventing actual viruses or malware.
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MM
Mohsinoddi Mohammed
Senior Information Security Consultant at Alkhorayef
The most valuable features are the behavior monitoring, behavior analysis, and web reputation service.
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DS
Didier St Mart
IT and Digital Officer with 51-200 employees
Your workstation doesn't slow down, unlike when you use Symantec, for example.
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AH
reviewer1424148
Senior Account Solutions Architect-II at a tech services company with 1,001-5,000 employees
Product-wise, it is amazing. It includes DLP, vulnerability management, and application whitelisting features. These features are very good and add value in selling this solution to our customers. These features make the key selling point. I recently did a comparison with the FireEye firewall for a customer. They were basically going to replace Trend Micro with their EDR. Because of these features, I could convince the customer that Trend Micro is better than FireEye.
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MD
Marnix Detollenaere
Purchase Manager at LET nv
The most valuable aspect of the solution is that it also protects our smartphones. It's one of the reasons we use Trend Micro specifically.
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BB
Bozhin Bozhinov
IT Expert at a government with 1,001-5,000 employees
The solution integrates well with other Trend Micro products.
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KK
reviewer820590
IT Manager at a security firm with 201-500 employees
What I like the most is the customer pricing because it's a great value.
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Trend Micro Smart Protection Cons

Amir Afkhami
Country IT Logistics & Facilities Manager at DHL
We found an issue on the server-side. Sometimes, it slows down the servers if you install it on the SQL.
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Nadeem Syed
CEO at Haniya Technologies
This product is not very simple and in fact, kind of hard for some people to understand.
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XH
reviewer1274418
Cyber Security Manager at a consultancy with 5,001-10,000 employees
The solution needs to improve the deployment so it aligns with the latest Microsoft patches and upgrades. It makes the deployment process lengthy and painful.
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Learn what your peers think about Trend Micro Smart Protection. Get advice and tips from experienced pros sharing their opinions. Updated: April 2021.
501,818 professionals have used our research since 2012.
?G
reviewer1072692
Head of IT at a financial services firm with 11-50 employees
The solution should improve its mobile management solution.
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MM
Mohsinoddi Mohammed
Senior Information Security Consultant at Alkhorayef
The only drawback to this solution is that it needs different products for different types of clients, and it would be better to have a single agent for all of the products.
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DS
Didier St Mart
IT and Digital Officer with 51-200 employees
I've not explored all of the features up to now. I still need to see all of the features implemented first to be able to see if anything is missing. However, as of right now, it's working very well for us.
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AH
reviewer1424148
Senior Account Solutions Architect-II at a tech services company with 1,001-5,000 employees
Documentation-wise, they are a disaster. If you want to know something about Trend Micro, you will not find anything useful from Trend Micro themselves. You have to basically dig some blog, or you need to seek some expert to help you understand what they are offering. I have never seen such a good product with such disastrous documentation. Feature-wise, almost all vendors are providing the same features, but it is all about the integration. For example, Trend Micro is promoting their endpoint protection suite, but they never mention about the integration that they are offering with their EDR solution. They are treating each product as a separate island, and you don't know much about their integration. It would be good if they can focus on integration.
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MD
Marnix Detollenaere
Purchase Manager at LET nv
We were considering switching to SentinalOne because it has pre-detection, and Trend Micro does not offer this; it's something the solution should add.
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BB
Bozhin Bozhinov
IT Expert at a government with 1,001-5,000 employees
The threat response could be a bit better.
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KK
reviewer820590
IT Manager at a security firm with 201-500 employees
In the next release, I would like to see a combination of the different features from Apex One and OfficeScan in Trend Micro Smart, rather than as upgraded features.
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Learn what your peers think about Trend Micro Smart Protection. Get advice and tips from experienced pros sharing their opinions. Updated: April 2021.
501,818 professionals have used our research since 2012.