Compare Trend Micro Apex One vs. Trend Micro Smart Protection

Trend Micro Apex One is ranked 12th in Endpoint Protection (EPP) for Business with 13 reviews while Trend Micro Smart Protection is ranked 18th in Endpoint Protection (EPP) for Business with 10 reviews. Trend Micro Apex One is rated 8.0, while Trend Micro Smart Protection is rated 8.4. The top reviewer of Trend Micro Apex One writes "Antivirus and Malware scanning with reporting that allows you to report back with information". On the other hand, the top reviewer of Trend Micro Smart Protection writes "Easy to deploy with proactive sandboxing and built-in DLP capabilities". Trend Micro Apex One is most compared with Trend Micro Deep Security, Microsoft Windows Defender, Symantec End-user Endpoint Security, Cortex XDR by Palo Alto Networks and Trend Micro ServerProtect, whereas Trend Micro Smart Protection is most compared with Microsoft Windows Defender, Cortex XDR by Palo Alto Networks, Symantec End-user Endpoint Security, McAfee Endpoint Security and Kaspersky Endpoint Security. See our Trend Micro Apex One vs. Trend Micro Smart Protection report.
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Most Helpful Review
Find out what your peers are saying about Trend Micro Apex One vs. Trend Micro Smart Protection and other solutions. Updated: July 2020.
425,794 professionals have used our research since 2012.
Quotes From Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros
The most valuable features are reporting and where we have the ability to report back and provide information when an item is quarantined or not quarantined.The most valuable features are the vulnerability protection and virtual patching.From a technology point of view, it is very simple to install, it's not heavy on the endpoint in terms of the amount of processing cycles. It is simple to deploy and the interfaces are easy. You don't need to be a scientist to operate it.Scalable and stable.It's a good solution, and they have something called Suite incorporating many, many engines like encryption, GLB, anti-virus.This solution protects us from virus attacks before they affect the organization.The product offers almost all of the features the client expects from such a solution.I would emphasize the ease of use and the quality of operations. Trend Micro is quite stable.

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The configuration is easy.The sandboxing is more proactive and more reliable than any of the other endpoint protection solutions.Your workstation doesn't slow down, unlike when you use Symantec, for example.The solution gives users peace of mind that, form an endpoint perspective, they are protected once it is installed.The solution integrates well with other Trend Micro products.What I like the most is the customer pricing because it's a great value.The most valuable features are the behavior monitoring, behavior analysis, and web reputation service.The most valuable aspect of the solution is that it also protects our smartphones. It's one of the reasons we use Trend Micro specifically.

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Cons
The CPU usage when scanning is too high and we have run into bottlenecks were it consumes a lot of CPU time.The reports are not eye-catching from the customer's point of view, which is something that should be improved.I think the one place where we like where they lacking is in a unified style dashboard.Could channel video more efficiently,We cover many things, but there is something called ATP, advanced threat prevention. I think they need to invest in this technology.The alert, or warning function, needs to be improved.Product performance needs improvement. Customers face the same performance issues on the endpoint of the product. We need improvement on that side.Technical support is very very slow. There is no French support. Only English. The experts are in England, the United States, or Japan, I don't know where. So the support is really lacking.

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There is room for improvement to make it better for customers.This product is not very simple and in fact, kind of hard for some people to understand.I've not explored all of the features up to now. I still need to see all of the features implemented first to be able to see if anything is missing. However, as of right now, it's working very well for us.The solution needs to improve the deployment so it aligns with the latest Microsoft patches and upgrades. It makes the deployment process lengthy and painful.The threat response could be a bit better.In the next release, I would like to see a combination of the different features from Apex One and OfficeScan in Trend Micro Smart, rather than as upgraded features.The only drawback to this solution is that it needs different products for different types of clients, and it would be better to have a single agent for all of the products.We were considering switching to SentinalOne because it has pre-detection, and Trend Micro does not offer this; it's something the solution should add.

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Pricing and Cost Advice
It's well priced at a yearly rate. The price itself depends on whether the solution is full suite, half suite, or some other engine. It's different according to the consumer's requests.I think that this product is expensive.On a yearly basis, it's about $50,000. There are no costs in addition to the standard licensing fees.Pricing and licensing are competitive with other solutions on the market.

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Our organization has paid licensing for three years, which averaged about $4.00 USD per user. We've been satisfied with the licensing. It's quite reasonable.The licensing is on a yearly basis and I believe our organization paid about $2,000/year. However, it's been a while since I looked at the pricing and we no longer use the solution.This solution provides good value for the price.We pay for the solution on a yearly basis. We pay approximately 100 Euros a year per user. There are no additional fees above this.

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Also Known As
OfficeScan, Trend Micro OfficeScanTrend Micro Smart Protection Complete
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Overview

Trend Micro Apex One™ protection offers advanced automated threat detection and response against an ever-growing variety of threats, including fileless and ransomware. Our cross-generational blend of modern techniques provides highly tuned endpoint protection that maximizes performance and effectiveness.

Traditional security solutions can’t keep up with your users. Turning to multiple point products to address the myriad of challenges only increases complexity and may leave gaps in your security. Plus, you need a flexible solution that can grow and change with you as you migrate from on-premises to the cloud. To effectively counter today’s evolving threat landscape, you need integrated security that consolidates your view across all layers of protection and all deployment models.
Trend Micro™ Smart Protection Complete is a connected suite of security capabilities that protects
your users no matter where they go or what they do. This modern security delivers the best protection at multiple layers: endpoint, application, and network, using the broadest range of threat protection techniques available. Plus, you can evolve your protection along with your business using flexible on-premises, cloud, and hybrid deployment models that fit your IT environment today and tomorrow. In addition, you can manage users across multiple threat vectors from a single “pane of glass,” giving you complete visibility of the security of your environment.

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Sample Customers
Atma Jaya Catholic University of Indonesia, A&W Food Services of Canada, Babou, Beth Israel Deaconess Care Organization (BO), DCI Donor Services, Evalueserve, Gulftainer, Hiroshima Prefectural Government, MEDHOSTAtma Jaya Catholic University of Indonesia, Blekinge County Council, Bulgarian American Credit Bank, Cancer Research UK, Delacour, Evalueserve, Gulftainer, Hiroshima Red Cross Hospital & Atomic-bomb Survivors Hospital, Mazda Motor Logistics Europe, MEDHOST, Nikigolf, Ochsner Health System, SIAX Computing Solutions, Tegen
Top Industries
REVIEWERS
Financial Services Firm30%
Engineering Company10%
Hospitality Company10%
Integrator10%
VISITORS READING REVIEWS
Software R&D Company31%
Comms Service Provider17%
Government7%
Media Company6%
VISITORS READING REVIEWS
Software R&D Company36%
Comms Service Provider14%
Government13%
Media Company7%
Find out what your peers are saying about Trend Micro Apex One vs. Trend Micro Smart Protection and other solutions. Updated: July 2020.
425,794 professionals have used our research since 2012.

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