Trend Micro Apex One vs Trend Micro Smart Protection comparison

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Comparison Buyer's Guide
Executive Summary
Updated on Oct 19, 2022

We performed a comparison between Trend Micro Apex One and Trend Micro Smart Protection based on our users’ reviews in four categories. After reading all of the collected data, you can find our conclusion below.

  • Ease of Deployment: Users of both solutions tell us they are easy and straightforward to deploy.
  • Features: Trend Micro Apex One gives users the ability to report back and provide information when an item is quarantined or not quarantined. Users feel the solution provides good protection and find its keen ability to detect ransomware and malware to be most valuable. Some users feel the solution could improve by making it fully functional with all operating systems.

    Trend Micro Smart Protection includes DLP, vulnerability management, and application whitelisting features. Users say the behavior monitoring, behavior analysis, and web reputation service are also very good. However, they feel the interface can be very complex to learn and they would like to see web filtering improved.
  • Pricing: For the most part, users of both solutions feel the pricing is reasonable.
  • Service and Support: Users of both solutions feel the service and support they receive are very good.

Comparison Results: Users feel Trend Micro Apex One is a solid choice. It is very user friendly and easy to implement. Endpoint security with zero-day vulnerability is extremely valuable. Users feel Trend Micro Smart Protection is lacking in monitoring capabilities to stop threats before they break into the network and damage it, making it a less desirable choice.

To learn more, read our detailed Trend Micro Apex One vs. Trend Micro Smart Protection Report (Updated: March 2024).
763,955 professionals have used our research since 2012.
Featured Review
Quotes From Members
We asked business professionals to review the solutions they use.
Here are some excerpts of what they said:
Pros
"The features that I have found most valuable are the ability to customize it and to reduce its size. It lets you run in a very small window in terms of memory and resources on legacy cash registers.""Additionally, when it comes to EDR, there are more tools available to assist with client work.""The ease of deployment and configuration is valuable. It's very easy compared to other vendors like Sophos. Sophos' configuration is complex. Fortinet is a lot easier to understand. You don't need a lot of admin knowledge to do the configuration.""Ability to get forensics details and also memory exfiltration.""The most valuable feature is the analysis, because of the beta structure.""The product detects and blocks threats and is more proactive than firewalls.""It is very easy to set up. I would rate my experience with the initial setup a ten out of ten, with ten being very easy to set up.""Fortinet FortiEDR made our clients feel secure and more at ease, knowing that they had an EDR solution that would close the gap in their security posture."

More Fortinet FortiEDR Pros →

"It has the ability to share, which is not available in other products.""Its database is better than most of the endpoint protection solutions.""The product offers almost all of the features the client expects from such a solution.""Stable threat protection software that's quick to install. The security it provides is okay.""We've been able to integrate the solution with other security products.""It's easy to use and used to be a very good solution.""The antivirus is the most valuable aspect of Trend Micro Apex One.""I have found Trend Micro Apex One to be secure."

More Trend Micro Apex One Pros →

"The sandboxing is more proactive and more reliable than any of the other endpoint protection solutions.""The configuration is easy.""The antivirus signature is valuable.""Helps with vulnerability and patch management, making it easier to provide top-notch services to our customers.""We haven't had any compatibility issues. It's quite stable and it's a good tool in preventing actual viruses or malware.""The most valuable features of Trend Micro Smart Protection are the email gateway and R & D which have contributed to their additional capability and development.""Smart Protection is great for monitoring traffic, particularly email, and protecting the endpoints. Both are valuable.""The scalability works well."

More Trend Micro Smart Protection Pros →

Cons
"It takes about two business days for initial support, which is too slow in urgent situations.""We find the solution to be a bit expensive.""I think cloud security and SASE are areas of concern in the product where improvements are required. The tool's cloud version has to be improved in terms of the security it offers.""Making the portal mobile friendly would be helpful when I am out of office.""The only minor concern is occasional interference with desired programs.""The EDR console should have more extensive reporting. You shouldn't need to purchase FortiAnalyzer. It should be included in the EDR part. The security adviser cloud platform could be improved with more options for exclusive or intensive rules for devices.""FortiEDR could add a separate scanning dashboard. In incident management, we prefer to remove the endpoint system from the environment and scan the system. We typically use Symantec for that, but if we want to use FortiEDR for that, then we need a scanning tab to clarify things.""The solution should address emerging threats like SQL injection."

More Fortinet FortiEDR Cons →

"One of Trend Micro's weaknesses is its high resource utilization.""In the next release, I would like to see IBS included in OfficeScan.""There is room for improvement in the behavior filtering and control of Trend Micro.""The integration capabilities could be a bit better.""We have found that this product is a bit heavy on the endpoints.""All the features in Trend Micro Apex One are not compatible or functional for all the different operating systems. For example, they have fewer features in other operating systems compared to what they have for Microsoft Windows. It would be nice if they could have one solution which all functions work on all kinds of operating systems. It would be much easier for those who have different operating systems in their environment to have one solution.""The solution could use extra dashboards and offer more analytics.""Technical support is very very slow. There is no French support. Only English. The experts are in England, the United States, or Japan, I don't know where. So the support is really lacking."

More Trend Micro Apex One Cons →

"It could be faster in responding to new threats like ransomware.""Trend Micro Smart Protection could improve automatic scanning because sometimes it pops up when I am doing my work. It would be helpful to have a feature to have it only automatically scan when the system is on standby mode. I would be able to be more efficient with my work. Additionally, security could improve.""Smart Protection could be more compatible with older operating systems like Windows XP and Windows 2000. Some of our clients have requested that.""We were considering switching to SentinalOne because it has pre-detection, and Trend Micro does not offer this; it's something the solution should add.""The solution could be more stable and secure.""The threat response could be a bit better.""I cannot recall noticing any missing features.""Trend Micro Smart Protection could improve the false positive with some integrations with other solutions and automated reporting. The reports should allow the user to set up some customer trigger alerts instead of the user having to look at the report manually. Additionally, the responses from sender detection and response feature could improve."

More Trend Micro Smart Protection Cons →

Pricing and Cost Advice
  • "I know it is tough to get big budget additions up front, but I highly recommend deploying environment wide and adding the forensic service."
  • "There are no issues with the pricing."
  • "The price is comprable to other endpoint security solutions."
  • "The pricing is typical for enterprises and fairly priced."
  • "I'm not familiar with pricing, but it looks a bit costly compared to other vendors I think."
  • "The pricing is good."
  • "I would rate the solution's pricing an eight out of ten."
  • "The hardware costs about €100,000 and about €20,000 annually for access."
  • More Fortinet FortiEDR Pricing and Cost Advice →

  • "Pricing and licensing are competitive with other solutions on the market."
  • "On a yearly basis, it's about $50,000. There are no costs in addition to the standard licensing fees."
  • "I think that this product is expensive."
  • "It's well priced at a yearly rate. The price itself depends on whether the solution is full suite, half suite, or some other engine. It's different according to the consumer's requests."
  • "Licensing costs depend completely on the number of users or licenses. They have a specific pricing structure. For example, if you are looking for 100 users to be on the product, in the Indian market (we're based in India), the cost is nearly $2,500 to $3,000 maximum for one three-year license."
  • "The price is reasonable."
  • "Its pricing was good. It is very competitive with all the other vendors."
  • "Compared to other products on the market, I think that the pricing is reasonable."
  • More Trend Micro Apex One Pricing and Cost Advice →

  • "We pay for the solution on a yearly basis. We pay approximately 100 Euros a year per user. There are no additional fees above this."
  • "This solution provides good value for the price."
  • "The licensing is on a yearly basis and I believe our organization paid about $2,000/year. However, it's been a while since I looked at the pricing and we no longer use the solution."
  • "Our organization has paid licensing for three years, which averaged about $4.00 USD per user. We've been satisfied with the licensing. It's quite reasonable."
  • "Its price is fine. Price-wise, it is competitive with any other vendor."
  • "If I'm not mistaken, for three years, for 400 licenses, we paid nearly 15,000 euros. We don't have any additional costs that we have to pay on top of that."
  • "The pricing is good compared to Symantec and McAfee."
  • "The cost seems competitive."
  • More Trend Micro Smart Protection Pricing and Cost Advice →

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    Questions from the Community
    Top Answer:I suggest Fortinet’s FortiEDR over FortiClient for several reasons. For starters, FortiEDR guarantees solid protection… more »
    Top Answer:The product's initial setup phase is very easy.
    Top Answer:Fortinet FortiEDR is available at a very competitive price compared to the other products in the market. Customers also… more »
    Top Answer:Trend Micro Deep Security offers a lot of features. It guarantees security for your data center, cloud, and containers -… more »
    Top Answer:The antivirus is the most valuable aspect of Trend Micro Apex One.
    Top Answer:The most valuable feature of the solution is its simplicity.
    Top Answer:The solution is a little bit expensive in comparison to other traditional tools like ESET, Symantec, or McAfee; there… more »
    Top Answer:The solution’s technical support is not very good and could be improved.
    Comparisons
    Also Known As
    enSilo, FortiEDR
    OfficeScan, Trend Micro OfficeScan
    Trend Micro Smart Protection Complete
    Learn More
    Overview

    Fortinet FortiEDR is a real-time endpoint protection, detection, and automated response solution. Its primary purpose is to detect advanced threats to stop breaches and ransomware damage. It is designed to do so in real time, even on an already compromised device, allowing you to respond and remediate incidents automatically so your data can remain protected.

    Fortinet FortiEDR Features

    Fortinet FortiEDR has many valuable key features, including:

    • Easily customizable
    • Real-time proactive risk mitigation & IoT security
    • Pre-infection protection
    • Post-infection protection
    • Track applications and ratings
    • Reduce the attack surface with risk-based proactive policies
    • Achieve analysis of entire log history
    • Optional managed detection and response (MDR) service

    Fortinet FortiEDR Benefits

    Some of the key benefits of using Fortinet FortiEDR include:

    • Protection: Fortinet FortiEDR provides proactive, real-time, automated endpoint protection with the orchestrated incident response across platforms. It stops the breach with real-time postinfection blocking to protect data from exfiltration and ransomware encryption.

    • Single unified console: Fortinet FortiEDR has a single unified console with an intuitive interface, which makes management easier. The solution automates mundane endpoint security tasks so your employees don’t need to do it.

    • Cost savings: With Fortinet FortiEDR you can eliminate post-breach operational expenses and breach damage costs.

    • Flexibility: Fortinet FortiEDR can be deployed on premises or on a secure cloud instance. With Fortinet FortiEDR, endpoints are protected both on- and off-line.

    • Scalability: Because Fortinet can be deployed quickly and has a small footprint, it is easy to scale up to protect hundreds of thousand endpoints.

    Reviews from Real Users

    Below are some reviews and helpful feedback written by Fortinet FortiEDR users.

    An Owner at a security firm says, "The features that I have found most valuable are the ability to customize it and to reduce its size. It lets you run in a very small window in terms of memory and resources on legacy cash registers. The customer has literally about 800 cash registers. That was the use case for Fortinet FortiEDR - to get that down into a tiny space. The only way to do that was to use this product because it had that ability to unbundle services that were a surplus.”

    Chandan M., Chief Technical Officer at Provision Technologies LLP, mentions, “The ease of deployment and configuration is valuable. It's very easy compared to other vendors like Sophos. Sophos' configuration is complex. Fortinet is a lot easier to understand. You don't need a lot of admin knowledge to do the configuration.” He also adds, “The security is also very good and the firewall response is good.”

    Harpreet S., Information Technology Support Specialist at Chemtrade Logistics, explains, "It notifies us if there's any suspicious file on any PC. If any execution or similar kind of thing is happening, it just alerts us. It doesn't only alert. It also blocks the execution until we allow it. We check whether the execution is legitimate or not, and then approve it or keep it blocked. This gives us a little bit of control over this mechanism. Fortinet FortiEDR is also very straightforward and easy to maintain."

    DeAndre V., Senior Network Administrator at a financial services firm, states, “The dashboard is easy to follow and use. The deployment and uninstalling were easy. I like the detailed information about the path of a file that might be suspicious. Being able to check that out was easy to follow. Exceptions are easy to create and the interface is easy to follow with a nice appearance.

    Powered by the Trend Micro™ Smart Protection Network™, Trend Micro Apex One™ is a highly-regarded, popular, locally-managed anti-malware solution that keeps endpoints secure from a diverse assortment of internet threats. Trend Micro Apex One™ is an integrated solution consisting of the Security Agent that resides at the endpoint and the Apex One server that manages all Security Agents.

    The Security Agents respond directly to the server to which they were installed. They report event data such as threat detection, Security Agent activity (startup and shutdown), when a scan begins, when a scan ends, and update progress to the server in real time.

    An organization’s designated IT administrators can control Security Agent settings from the server and are empowered to grant users the privilege to configure specific settings.

    Trend Micro Apex One™ uses a host-based prevention system (HIPS). HIPS will create a virtual patch for unknown and known threats prior to the time when the appropriate patch is available or deployable. This will expand protection to important platforms and virtual or physical devices while minimizing the time needed for an emergency patch event and preventing downtime. UsingTrend Micro Apex One™, users receive next-gen XDR robust features to improve detection, response, and investigation proficiencies. Users are able to expand features over numerous security layers for improved comprehensive visibility and faster response to threats impacting their entire enterprise.

    “Automated, Insightful, All-in-one Protection”

    Automation: The Trend Micro Apex One™ solution provides the latest advanced automated threat awareness and precise defense against the continual barrage of the latest threats, including fileless and ransomware. The multi-generational amalgamation of up-to-date processes ensures thorough and precise endpoint protection that optimizes production, productivity, and profitability.

    Insightful: With Trend Micro Apex One™, users get useful, intuitive insights, increased investigative competencies, and improved visibility by utilizing an open API set, a next-gen EDR toolset, and powerful, robust SIEM integration. Users can choose to execute intensive threat analyses that go past the endpoints and provide additional support to the organization's security teams with a guided detection and remediation service.

    All-in-one: In today’s aggressive, dynamic marketplace, organizations require threat protection that goes beyond basic antivirus. Trend Micro Apex One™ provides robust threat detection, immediate response, and thorough follow-up all within a single solution. Users can now do without numerous solutions and unnecessary devices and attain elasticity of deployment using both SaaS and on-premises deployment options.

    Reviews from Real Users

    Pawel B., Head of IT Department at a maritime company, tells us that "Trend Micro Apex One is good at detecting zero-day threats. When the solution was in operation I did not notice any system performance problems. Upgrades of the solution were simple to do and there are plenty of features."

    An IT Administrator at a manufacturing company says, "One of the better features, in my opinion, is that it also makes use of a web reputation. For example, if someone accidentally clicks on a link in an email that leads to a malicious website, they will block it."

    A Network Specialist at a computer software company concludes that Trend Micro Apex One is “Quick to install and stable threat protection software.”

    Traditional security solutions can’t keep up with your users. Turning to multiple point products to address the myriad of challenges only increases complexity and may leave gaps in your security. Plus, you need a flexible solution that can grow and change with you as you migrate from on-premises to the cloud. To effectively counter today’s evolving threat landscape, you need integrated security that consolidates your view across all layers of protection and all deployment models.
    Trend Micro™ Smart Protection Complete is a connected suite of security capabilities that protects
    your users no matter where they go or what they do. This modern security delivers the best protection at multiple layers: endpoint, application, and network, using the broadest range of threat protection techniques available. Plus, you can evolve your protection along with your business using flexible on-premises, cloud, and hybrid deployment models that fit your IT environment today and tomorrow. In addition, you can manage users across multiple threat vectors from a single “pane of glass,” giving you complete visibility of the security of your environment.

    Sample Customers
    Financial, Healthcare, Legal, Technology, Enterprise, Manufacturing ... 
    Atma Jaya Catholic University of Indonesia, A&W Food Services of Canada, Babou, Beth Israel Deaconess Care Organization (BO), DCI Donor Services, Evalueserve, Gulftainer, Hiroshima Prefectural Government, MEDHOST
    Atma Jaya Catholic University of Indonesia, Blekinge County Council, Bulgarian American Credit Bank, Cancer Research UK, Delacour, Evalueserve, Gulftainer, Hiroshima Red Cross Hospital & Atomic-bomb Survivors Hospital, Mazda Motor Logistics Europe, MEDHOST, Nikigolf, Ochsner Health System, SIAX Computing Solutions, Tegen
    Top Industries
    REVIEWERS
    Financial Services Firm21%
    Comms Service Provider11%
    Manufacturing Company11%
    Educational Organization5%
    VISITORS READING REVIEWS
    Computer Software Company16%
    Government8%
    Manufacturing Company8%
    Financial Services Firm8%
    REVIEWERS
    Financial Services Firm16%
    Manufacturing Company16%
    Computer Software Company9%
    Comms Service Provider8%
    VISITORS READING REVIEWS
    Educational Organization41%
    Computer Software Company11%
    Manufacturing Company5%
    Government5%
    REVIEWERS
    Computer Software Company20%
    Financial Services Firm20%
    Comms Service Provider16%
    Pharma/Biotech Company8%
    VISITORS READING REVIEWS
    Computer Software Company21%
    Manufacturing Company8%
    Financial Services Firm8%
    Government7%
    Company Size
    REVIEWERS
    Small Business50%
    Midsize Enterprise16%
    Large Enterprise34%
    VISITORS READING REVIEWS
    Small Business31%
    Midsize Enterprise19%
    Large Enterprise50%
    REVIEWERS
    Small Business32%
    Midsize Enterprise27%
    Large Enterprise41%
    VISITORS READING REVIEWS
    Small Business16%
    Midsize Enterprise49%
    Large Enterprise34%
    REVIEWERS
    Small Business35%
    Midsize Enterprise33%
    Large Enterprise33%
    VISITORS READING REVIEWS
    Small Business26%
    Midsize Enterprise21%
    Large Enterprise54%
    Buyer's Guide
    Trend Micro Apex One vs. Trend Micro Smart Protection
    March 2024
    Find out what your peers are saying about Trend Micro Apex One vs. Trend Micro Smart Protection and other solutions. Updated: March 2024.
    763,955 professionals have used our research since 2012.

    Trend Micro Apex One is ranked 6th in EPP (Endpoint Protection for Business) with 54 reviews while Trend Micro Smart Protection is ranked 31st in EPP (Endpoint Protection for Business) with 14 reviews. Trend Micro Apex One is rated 8.2, while Trend Micro Smart Protection is rated 8.0. The top reviewer of Trend Micro Apex One writes "Provides a single dashboard, integrates well, and has predictive machine learning". On the other hand, the top reviewer of Trend Micro Smart Protection writes "With this solution, we can minimize data leaks that often result from ransomware incidents". Trend Micro Apex One is most compared with Trend Micro Deep Security, Microsoft Defender for Endpoint, Cortex XDR by Palo Alto Networks, CrowdStrike Falcon and Intercept X Endpoint, whereas Trend Micro Smart Protection is most compared with Check Point Harmony Endpoint, Microsoft Defender for Endpoint, CrowdStrike Falcon, Symantec Endpoint Security and Trend Micro ServerProtect. See our Trend Micro Apex One vs. Trend Micro Smart Protection report.

    See our list of best EPP (Endpoint Protection for Business) vendors.

    We monitor all EPP (Endpoint Protection for Business) reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.