We performed a comparison between Trend Micro Apex One and Trend Micro Smart Protection based on our users’ reviews in four categories. After reading all of the collected data, you can find our conclusion below.
Comparison Results: Users feel Trend Micro Apex One is a solid choice. It is very user friendly and easy to implement. Endpoint security with zero-day vulnerability is extremely valuable. Users feel Trend Micro Smart Protection is lacking in monitoring capabilities to stop threats before they break into the network and damage it, making it a less desirable choice.
"he solution is an anti-malware product that integrates well with other vendor products such as firewalls, SIEM, etc. It captures threat intelligence and gives you better visibility. The product also has sandboxing features."
"I like FortiClient EMS. FortiEDR has a lot of great features like lockdown mode, remote wipes, and encryption. I can set malware outbreak policies and controls for detecting abnormalities. You can also simulate phishing attacks."
"This is stable and scalable."
"It is a scalable solution...The initial setup of Fortinet FortiEDR was straightforward."
"It is stable and scalable."
"The setup is pretty simple."
"The console is easy to read. I also like the scanning part and the ability to move assets from one to the other."
"Fortinet FortiEDR's firewalling, rule creation, monitoring, and inspection profiles are great."
"The number of accessories included is the most valuable feature."
"We've found the technical support to be very helpful overall."
"It's easy to use and used to be a very good solution."
"The initial setup is not that tough. It's easy."
"he setup is simple."
"Stable threat protection software that's quick to install. The security it provides is okay."
"It is very precise and allows more permission for different use cases."
"The most valuable feature of Trend Micro Apex One is the response time and detection module."
"The most valuable features are the behavior monitoring, behavior analysis, and web reputation service."
"Helps with vulnerability and patch management, making it easier to provide top-notch services to our customers."
"The next-generation antivirus features are excellent."
"The solution integrates well with other Trend Micro products."
"The configuration is easy."
"Installation is easy."
"Trend Micro Smart Protection has good features like malware analysis, C-to-C connection and detection, workbench, auto security play with features, and lots of DDI features."
"The scalability works well."
"The EDR console should have more extensive reporting. You shouldn't need to purchase FortiAnalyzer. It should be included in the EDR part. The security adviser cloud platform could be improved with more options for exclusive or intensive rules for devices."
"The solution should address emerging threats like SQL injection."
"FortiEDR can be improved by providing more detailed reporting."
"Making the portal mobile friendly would be helpful when I am out of office."
"The only minor concern is occasional interference with desired programs."
"The support needs improvement."
"Integration with Azure and SaaS provisioning tools could improve Fortinet FortiEDR."
"To improve Fortinet, we need to see more features and technology areas at the endpoint level introduced."
"We sometimes face issues with policies and rules while working with Apex One. They sometimes do not work."
"We have had some false positives with Apex One's ransomware detection. We received an alert, but it wasn't a ransomware attack. When we did an investigation, we found it was only malware."
"We want to manage the policies in the group. Currently, if I am at one location and other users are at other locations, the main problem is that we cannot manage policies location-wise. The policy management should be improved. I should be able to group them based on the location. If one location has four policies and another location has the same policy, currently, I have to scroll the screen to find out the policy as per my location."
"Lacking features, not yet fully mature."
"Trend Micro Apex One could improve by having better integration in the future."
"Apex One could use some updates to its UI, threat modeling, and insights. I would like to see better integration with helpdesk platforms and more AI-driven features."
"Apex One could improve endpoint patching. For example, Kaspersky can download Microsoft updates and install them. Having that feature in the cloud application would help a lot."
"We had some problems with Trend Micro Apex One doing the updates and patches. Some of the other vendor's support has said that Trend Micro Apex One receives database signatures updates too late."
"The only notable concern is the level of support in the particular region of Sri Lanka. Following events in the past two years, the quality of technical support has regrettably declined."
"The web filtering could be improved."
"It could be faster in responding to new threats like ransomware."
"There are no data loss prevention features."
"It is onsite. It does have its challenges in terms of scalability."
"Trend Micro Smart Protection could improve the false positive with some integrations with other solutions and automated reporting. The reports should allow the user to set up some customer trigger alerts instead of the user having to look at the report manually. Additionally, the responses from sender detection and response feature could improve."
"I cannot recall noticing any missing features."
"Documentation-wise, they are a disaster. If you want to know something about Trend Micro, you will not find anything useful from Trend Micro themselves. You have to basically dig some blog, or you need to seek some expert to help you understand what they are offering. I have never seen such a good product with such disastrous documentation. Feature-wise, almost all vendors are providing the same features, but it is all about the integration. For example, Trend Micro is promoting their endpoint protection suite, but they never mention about the integration that they are offering with their EDR solution. They are treating each product as a separate island, and you don't know much about their integration. It would be good if they can focus on integration."
Trend Micro Apex One is ranked 6th in Endpoint Protection Platform (EPP) with 124 reviews while Trend Micro Smart Protection is ranked 31st in Endpoint Protection Platform (EPP) with 38 reviews. Trend Micro Apex One is rated 8.2, while Trend Micro Smart Protection is rated 8.0. The top reviewer of Trend Micro Apex One writes "Good monitoring and server protection with helpful machine learning". On the other hand, the top reviewer of Trend Micro Smart Protection writes "Offers strong, all-around cybersecurity but is expensive". Trend Micro Apex One is most compared with Trend Micro Deep Security, Microsoft Defender for Endpoint, Cortex XDR by Palo Alto Networks, CrowdStrike Falcon and Trellix Endpoint Security, whereas Trend Micro Smart Protection is most compared with Check Point Harmony Endpoint, Microsoft Defender for Endpoint, CrowdStrike Falcon, Symantec Endpoint Security and Fortinet FortiClient. See our Trend Micro Apex One vs. Trend Micro Smart Protection report.
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We monitor all Endpoint Protection Platform (EPP) reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.