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Most Helpful Review
Find out what your peers are saying about Trend Micro Apex One vs. Trend Micro Smart Protection and other solutions. Updated: May 2021.
479,599 professionals have used our research since 2012.
Quotes From Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros
"For the initial first level of support, we provide it from our side. If there's escalation required, we use Cisco tech for the AMP. And again, they are perfect. I mean, one of the best, compared to any other vendors.""The most valuable features of this solution are the IPS and the integration with ISE.""The simplicity of use is its most valuable feature. You can very clearly see things.""The stability of the solution is perfect. I believe it's the most stable solution on the market right now.""I am really satisfied with the technical support.""It is a very stable program.""The solution's integration capabilities are excellent. It's one of the best features.""It doesn't impact the devices. It is an agent-based solution, and we see no performance knock on cell phones. That was a big thing for us, especially in the mobile world. We don't see battery degradation like you do with other solutions which really drain the battery, as they're constantly doing things. That can shorten the useful life of a device."

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"I would emphasize the ease of use and the quality of operations. Trend Micro is quite stable.""The product offers almost all of the features the client expects from such a solution.""This solution protects us from virus attacks before they affect the organization.""It's a good solution, and they have something called Suite incorporating many, many engines like encryption, GLB, anti-virus.""I think this is the best solution in the category of endpoint protection, it's really excellent. It's better than McAfee.""From a technology point of view, it is very simple to install, it's not heavy on the endpoint in terms of the amount of processing cycles. It is simple to deploy and the interfaces are easy. You don't need to be a scientist to operate it.""The most valuable features are the vulnerability protection and virtual patching.""The most valuable features are reporting and where we have the ability to report back and provide information when an item is quarantined or not quarantined."

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"We haven't had any compatibility issues. It's quite stable and it's a good tool in preventing actual viruses or malware.""The most valuable aspect of the solution is that it also protects our smartphones. It's one of the reasons we use Trend Micro specifically.""The most valuable features are the behavior monitoring, behavior analysis, and web reputation service.""What I like the most is the customer pricing because it's a great value.""The solution integrates well with other Trend Micro products.""The solution gives users peace of mind that, form an endpoint perspective, they are protected once it is installed.""Your workstation doesn't slow down, unlike when you use Symantec, for example.""The sandboxing is more proactive and more reliable than any of the other endpoint protection solutions."

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Cons
"The solution needs more in-depth analytics.""In the next version of this solution, I would like to see the addition of local authentication.""The initial setup is a bit complex because you need to execute existing antiviruses or security software that you have on your device.""In the next release, I would for it to have back up abilities. I would like the ability to go back to a point in time to when my PC was uninfected and to the moment of when the infection happened.""The reporting and analytics areas of the solution need to be improved.""I would like more seamless integration.""The technical support is very slow.""I would recommend that the solution offer more availability in terms of the product portfolio and integration with third-party products."

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"We had a few occasions where we had to turn off our clients' computers to upgrade the drivers.""Technical support is very very slow. There is no French support. Only English. The experts are in England, the United States, or Japan, I don't know where. So the support is really lacking.""Product performance needs improvement. Customers face the same performance issues on the endpoint of the product. We need improvement on that side.""The alert, or warning function, needs to be improved.""We cover many things, but there is something called ATP, advanced threat prevention. I think they need to invest in this technology.""Could channel video more efficiently.""I think the one place where we like where they lacking is in a unified style dashboard.""The reports are not eye-catching from the customer's point of view, which is something that should be improved."

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"The solution should improve its mobile management solution.""We were considering switching to SentinalOne because it has pre-detection, and Trend Micro does not offer this; it's something the solution should add.""The only drawback to this solution is that it needs different products for different types of clients, and it would be better to have a single agent for all of the products.""In the next release, I would like to see a combination of the different features from Apex One and OfficeScan in Trend Micro Smart, rather than as upgraded features.""The threat response could be a bit better.""The solution needs to improve the deployment so it aligns with the latest Microsoft patches and upgrades. It makes the deployment process lengthy and painful.""I've not explored all of the features up to now. I still need to see all of the features implemented first to be able to see if anything is missing. However, as of right now, it's working very well for us.""This product is not very simple and in fact, kind of hard for some people to understand."

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Pricing and Cost Advice
"The costs of 50 licenses of AMP for three years is around $9,360.""The price is very good.""The visibility that we have into the endpoint and the forensics that we're able to collect give us value for the price. This is not an overly expensive solution, considering all the things that are provided. You get great performance and value for the cost.""Whenever you are doing the licensing process, I would highly advise to look at what other Cisco solutions you have in your organization, then evaluate if an Enterprise Agreement is the best way to go. In our case, it was the best way to go. Since we had so many other Cisco products, we were able to tie those in. We were actually able to get several Cisco security solutions for less than if we had bought three or four Cisco security solutions independently or ad hoc.""In our case, it is a straightforward annual payment through our Enterprise Agreement.""Our company was very happy with the price of Cisco AMP. It was about a third of what we were paying for System Center Endpoint Protection.""There are a couple of different consumption models: Pay up front, or if you have an enterprise agreement, you can do a monthly thing. Check your licensing possibilities and see what's best for your organization.""The Enterprise Agreement is like an all-you-can-eat buffet of Cisco products. In that vein, it was very affordable."

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"I think that this product is expensive.""It's well priced at a yearly rate. The price itself depends on whether the solution is full suite, half suite, or some other engine. It's different according to the consumer's requests.""Licensing costs depend completely on the number of users or licenses. They have a specific pricing structure. For example, if you are looking for 100 users to be on the product, in the Indian market (we're based in India), the cost is nearly $2,500 to $3,000 maximum for one three-year license.""The price is reasonable.""Its pricing was good. It is very competitive with all the other vendors.""Compared to other products on the market, I think that the pricing is reasonable.""The price is very good compared to other products.""We have a yearly subscription. Our subscription includes all solutions of Apex One, such as endpoint protection, DLP, and ransomware protection. We are paying around $30 for each."

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"We pay for the solution on a yearly basis. We pay approximately 100 Euros a year per user. There are no additional fees above this.""This solution provides good value for the price.""The licensing is on a yearly basis and I believe our organization paid about $2,000/year. However, it's been a while since I looked at the pricing and we no longer use the solution.""Our organization has paid licensing for three years, which averaged about $4.00 USD per user. We've been satisfied with the licensing. It's quite reasonable.""Its price is fine. Price-wise, it is competitive with any other vendor.""If I'm not mistaken, for three years, for 400 licenses, we paid nearly 15,000 euros. We don't have any additional costs that we have to pay on top of that.""The pricing is good compared to Symantec and McAfee.""The cost seems competitive."

More Trend Micro Smart Protection Pricing and Cost Advice »

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Questions from the Community
Top Answer: Among the most valuable features are the exclusions. And on the scalability side, we can integrate well with the SIEM… more »
Top Answer: We use the MSP model, so we're able to pay as we go. We report usage based on the actual usage, which is very handy. The… more »
Top Answer: Like any other security tool, there's always rooms for improvement. Some of the ways the product can be improved are: -… more »
Top Answer: I'm using the cloud solution, which I really like. I like being able to update policies on the cloud so that when users… more »
Top Answer: The setup is easy, and if your servers are managed on the cloud, you won't need to hire additional staff for deployment… more »
Top Answer: More integration with different platforms would be great, as everyone seems to want the solution to integrate with each… more »
Top Answer: The administration could be better. They could decrease the administrative burden and enable easier management. There… more »
Popular Comparisons
Also Known As
Cisco Secure Endpoint
OfficeScan, Trend Micro OfficeScan
Trend Micro Smart Protection Complete
Learn More
Overview

Advanced Malware Protection (AMP) is subscription-based, managed through a web-based management console, and deployed on a variety of platforms that protects endpoints, network, email and web Traffic. AMP key features include the following: Global threat intelligence to proactively defend against known and emerging threats, Advanced sandboxing that performs automated static and dynamic analysis of files against more than 700 behavioral indicators, Point-in-time malware detection and blocking in real time and Continuous analysis and retrospective security regardless of the file's disposition and Continuous analysis and retrospective security.

Trend Micro Apex One™ protection offers advanced automated threat detection and response against an ever-growing variety of threats, including fileless and ransomware. Our cross-generational blend of modern techniques provides highly tuned endpoint protection that maximizes performance and effectiveness.

Traditional security solutions can’t keep up with your users. Turning to multiple point products to address the myriad of challenges only increases complexity and may leave gaps in your security. Plus, you need a flexible solution that can grow and change with you as you migrate from on-premises to the cloud. To effectively counter today’s evolving threat landscape, you need integrated security that consolidates your view across all layers of protection and all deployment models.
Trend Micro™ Smart Protection Complete is a connected suite of security capabilities that protects
your users no matter where they go or what they do. This modern security delivers the best protection at multiple layers: endpoint, application, and network, using the broadest range of threat protection techniques available. Plus, you can evolve your protection along with your business using flexible on-premises, cloud, and hybrid deployment models that fit your IT environment today and tomorrow. In addition, you can manage users across multiple threat vectors from a single “pane of glass,” giving you complete visibility of the security of your environment.

Offer
Learn more about Cisco AMP for Endpoints
Learn more about Trend Micro Apex One
Learn more about Trend Micro Smart Protection
Sample Customers
Heritage Bank, Mobile County Schools, NHL University, Thunder Bay Regional, Yokogawa Electric, Sam Houston State University, First Financial Bank
Atma Jaya Catholic University of Indonesia, A&W Food Services of Canada, Babou, Beth Israel Deaconess Care Organization (BO), DCI Donor Services, Evalueserve, Gulftainer, Hiroshima Prefectural Government, MEDHOST
Atma Jaya Catholic University of Indonesia, Blekinge County Council, Bulgarian American Credit Bank, Cancer Research UK, Delacour, Evalueserve, Gulftainer, Hiroshima Red Cross Hospital & Atomic-bomb Survivors Hospital, Mazda Motor Logistics Europe, MEDHOST, Nikigolf, Ochsner Health System, SIAX Computing Solutions, Tegen
Top Industries
REVIEWERS
Healthcare Company20%
Government13%
University7%
Comms Service Provider7%
VISITORS READING REVIEWS
Comms Service Provider27%
Computer Software Company22%
Government6%
Financial Services Firm5%
REVIEWERS
Financial Services Firm28%
Manufacturing Company14%
Comms Service Provider10%
Computer Software Company10%
VISITORS READING REVIEWS
Comms Service Provider27%
Computer Software Company24%
Government7%
Manufacturing Company5%
VISITORS READING REVIEWS
Comms Service Provider26%
Computer Software Company25%
Government8%
Media Company4%
Company Size
REVIEWERS
Small Business36%
Midsize Enterprise16%
Large Enterprise48%
VISITORS READING REVIEWS
Small Business26%
Midsize Enterprise18%
Large Enterprise56%
REVIEWERS
Small Business44%
Midsize Enterprise21%
Large Enterprise35%
VISITORS READING REVIEWS
Small Business44%
Midsize Enterprise28%
Large Enterprise28%
REVIEWERS
Small Business33%
Midsize Enterprise27%
Large Enterprise40%
Find out what your peers are saying about Trend Micro Apex One vs. Trend Micro Smart Protection and other solutions. Updated: May 2021.
479,599 professionals have used our research since 2012.

Trend Micro Apex One is ranked 10th in Endpoint Protection (EPP) for Business with 31 reviews while Trend Micro Smart Protection is ranked 17th in Endpoint Protection (EPP) for Business with 13 reviews. Trend Micro Apex One is rated 8.0, while Trend Micro Smart Protection is rated 8.2. The top reviewer of Trend Micro Apex One writes "Antivirus and Malware scanning with reporting that allows you to report back with information". On the other hand, the top reviewer of Trend Micro Smart Protection writes "Straightforward to use with good licensing options and doesn't consume too many resources". Trend Micro Apex One is most compared with Trend Micro Deep Security, Microsoft Defender Antivirus, Cortex XDR by Palo Alto Networks, CrowdStrike Falcon and Check Point Harmony Endpoint, whereas Trend Micro Smart Protection is most compared with Microsoft Defender Antivirus, Cortex XDR by Palo Alto Networks, McAfee Endpoint Security, Symantec End-User Endpoint Security and Sophos Intercept X. See our Trend Micro Apex One vs. Trend Micro Smart Protection report.

See our list of best Endpoint Protection (EPP) for Business vendors.

We monitor all Endpoint Protection (EPP) for Business reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.