"The most valuable feature of this solution is the user interface, which is extremely simple and very modern compared to other similar software available."
"Preventive maintenance management."
"I have found Work Order management the most valuable feature. Additionally, it is a very robust and powerful solution."
"We were doing all kinds of paperwork for every type of order and to maintain our assets but with the use of the IBM Maximo application, we can automate a lot of the processes."
"The incident management feature is good because it allows you to keep track of and classify issues."
"They have a real strength of tracking the asset itself along with the condition of the asset, the maintenance of the asset and who has access to the asset, etc."
"It can be particularly useful for power line operations, enabling linemen in the field to gather information and send it across the country as well as different parts of the world."
"The ability to configure and integrate it with other solutions for ERP."
"Has a powerful audit combination that helps achieve high accuracy."
"Pricing and partner support could be improved."
"I feel that the interface is a little too complicated with a large number of fields to enter."
"It needs full-service visibility. There are a lot of things that are hard for users to find out. For example, the Service Catalog is not too friendly. You really have to know what you're looking for."
"It's not user-friendly. It could use shortcuts for frequently requested services."
"Areas for improvement would be the user interface and support for Arabic. They could also be more customer-oriented."
"The standard reports that shipped with the package need to be enriched with more advanced reports, especially for the Inventory Management sections."
"IBM Maximo can improve the financial support and financial application, to make it more similar to an ERP as opposed to an EAM. Overall they can improve the financial processes."
"It's quite reliable, but new versions often are not too stable. They bring in enhancements but they break other stuff."
"It was very slow due to the lagging issues. So that was kind of frustrating, considering how slow it was while functioning."
Coupa Invoice is ranked 4th in Billing Software with 1 review while IBM Maximo is ranked 2nd in Billing Software with 23 reviews. Coupa Invoice is rated 9.0, while IBM Maximo is rated 8.0. The top reviewer of Coupa Invoice writes "Integrates seamlessly, is simple to install, and has responsive internal technical support". On the other hand, the top reviewer of IBM Maximo writes "Work order management and scalability enables the businesses' needs to be met". Coupa Invoice is most compared with NetSuite ERP, whereas IBM Maximo is most compared with ServiceNow, NetSuite ERP, JIRA Service Management, ABB Ability Asset Suite EAM and JD Edwards EnterpriseOne Asset Lifecycle Management.
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