IBM Maximo Reviews

Filter by:Reset all filters
industry
Loading...
Filter Unavailable
Company Size
Loading...
Filter Unavailable
Job Level
Loading...
Filter Unavailable
rating
Loading...
Filter Unavailable
Paul Heath
Real User
IBM Maximo Control Desk Manager at a tech services company with 51-200 employees
Jun 13 2018

What is most valuable?

It's reliable, and it's all integrated in the same database.

How has it helped my organization?

It's much more reliable, it's much more configurable.

What needs improvement?

It's actually a little too much for what we need. It could be good but there are too many conflicts and it's not user-friendly. It could use shortcuts for frequently requested services. Other areas… more»

Which solution did I use previously and why did I switch?

We used an old Lotus Notes solution that we implemented ourselves and then we migrated to Maximo. Now, our main client doesn't really like the way Maximo works, at least for them. So that's making us… more»

What other advice do I have?

They have a preview site where you can log in as a user and try it for yourself. That is a really good way to get a feel for the solution; better than Youtube or whitepapers and things like that. You… more»

Which other solutions did I evaluate?

The options we are now considering are JIRA and ServiceNow.
SamirKhodair
Real User
Maximo Manager at a engineering company with 10,001+ employees
Jul 11 2018

What is most valuable?

* The Preventive Maintenance feature, especially in its inspection routines and KPI abilities, is valuable. * Work order management and scalability enables the businesses' needs to be met. * Maximo is easy to learn.

How has it helped my organization?

It keeps the history of the transactions, so we can anticipate the asset behavior and costs in the future. It enables management to be able to tape the session. Maximo has been suitable for businesses as it expands and shrinks according to… more»

What needs improvement?

The standard reports that shipped with the package need to be enriched with more advanced reports, especially for the Inventory Management sections.

Which solution did I use previously and why did I switch?

We did not use a solution prior to IBM Maximo.

What other advice do I have?

Most important criteria when selecting a vendor: * Capabilities * Support * Reliability * How will it help the organization's decision-making. * Running costs and starting costs.
Real User
Lider De Proyecto/Lider Funcional at a comms service provider with 501-1,000 employees
Mar 07 2018

What is most valuable?

The main feature of Maximo is the capabilities of recording, tracking, and correlating. These are important items in the management of a company. These capabilities let us… more»

How has it helped my organization?

With Maximo, we can manage, organize, and track incidents, claims, jobs, tasks, preventive and corrective maintenance, locations, and assets. Also, we can correlate all… more»

What needs improvement?

The mobile solution has a lot of room for improvement, especially in geopositioning capabilities, tracking capabilities, and configuration capabilities, in order to let… more»

What's my experience with pricing, setup cost, and licensing?

Explore internal processes in order to evaluate the correct number of users in each Maximo module, then evaluate the different offers of pricing and licensing.

Which solution did I use previously and why did I switch?

We did not have a previous solution.

What other advice do I have?

My recommendations: * Before starting, review your internal processes. It is a good opportunity to update them. * Explore Maximo's add-ons. There are a lot specialized… more»

Which other solutions did I evaluate?

I did not participate in the evaluation.

Articles

User Assessments By Topic About IBM Maximo

IBM Maximo Questions

What is IBM Maximo?

Organizations of all sizes reduce equipment downtime, closely control and track maintenance expenses, cut spare parts inventories.
Also known as
Maximo
IBM Maximo customers
Royal Boskalis Westminster N.V., DTE Energy, Swedish Match, Projetech, Fingrid, East Coast